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Garmin nuvi 2597LMT Support Question

Garmin nuvi 2597LMT Support Question

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Question posted by mariasavo on April 22nd, 2014

Unable To Download Europe Map, Connection Failure Message

Unable to download europe map on nuvi 2597, error message appearing after a few hours saying connection failed, tried several times but to no avail..

Current Answers

Answer #1: Posted by waelsaidani1 on April 22nd, 2014 8:38 PM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

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try to do a factory reset

To perform a master reset on a nuvi 3400, 3500, or 3700 series device, hold the device horizontally and follow the steps below:

Note: A master reset will erase all favorites1 and will restore your device to the default factory settings. If you would like to back up your favorites you can find instructions to do so here.

  1. Start with the device turned off and unplugged from power
    • To verify the device is powered off and not in standby mode, press and hold down the power button until prompted to turn off the device
  2. Power on the device
  3. When the first copyright screen appears press and hold the lower right hand corner of the display portion of the touchscreen
  4. Remove your finger from the touchscreen when "Erase all user data?" appears
  5. Touch Yes
    • If text language is not in English, this is the button on the right

The device will now be reset. Follow the on-screen prompts then place the device in an area with a clear view of the sky until it acquires satellites.

Related Garmin nuvi 2597LMT Manual Pages

Owner's Manual - Page 2

... Radio Technology manufactured under license. All rights reserved. BaseCamp™, HomePort™, MapSource®, myGarmin™, ecoRoute™, myTrends™, trafficTrends™, nüMaps Guarantee™, and nüMaps Lifetime™ are registered trademarks of Microsoft Corporation in the content of this manual without the express permission of Garmin Ltd. Mac®...
Owner's Manual - Page 3

...Connecting the Device to Vehicle Power 1 Support and Updates 1 Setting Up Garmin Express 1 nüMaps Guarantee 1 Lifetime Subscriptions 1 Entering and Exiting Sleep Mode 1 Turning Off the Device 1 Resetting the Device 1 Acquiring GPS... About Smartphone Link 9 Downloading Smartphone Link 9 Connecting to Smartphone Link 10 Sending a Location from Your Phone to Your Device ......... 10 ...
Owner's Manual - Page 4

... accurate 14 My device does not appear as a removable drive on my computer 14 My device does not appear as a portable device on my computer 14 My device does not appear as either a portable device or a removable drive or volume on my computer 14 My phone will not connect to the device 15 Index...
Owner's Manual - Page 5

...map updates • Product manuals • Vehicles, voices, and other important information. If you must acquire satellites. Acquiring GPS...On devices with your device. Connecting the Device to www.garmin....available USB port on your computer. 3 Go to www.garmin.com/ express. 4 Follow the on-screen instructions. Activating Lifetime Maps...key before the prompt appears, the device enters ...
Owner's Manual - Page 6

... 6 If necessary, select a location. GPS signal status Bluetooth® technology status (appears when Bluetooth is low and raises the... • To search for an address in the map data, such as restaurants, hotels, auto services, ... of the device when background noise is enabled) Current time Battery status Connected to Smartphone Link Temperature businesses and attractions. Searching Within...
Owner's Manual - Page 7

.... Editing Your Home Location Information 1 Select Where To? > Saved > Home. 2 Select . 3 Select > Edit. 4 Enter your changes. 5 Select Done. Location markers ( or a blue dot) appear on the map. 4 Select an option: • Select a location marker. • Select a point, such as a street, intersection, or address location. 5 If necessary, select the location description to on...
Owner's Manual - Page 8

... route is for failing to follow all times. The Where To? Select Settings > Navigation > Calculation Mode. • Select Faster Time to calculate routes ...GPS to set a simulated location. 1 Select Settings > Navigation > GPS Simulator. 2 From the main menu, select View Map. 3 Tap the map twice to select an area. Setting a Simulated Location If you can create or download...
Owner's Manual - Page 9

...mi. • To detour around specific roads. If available, an image of the map. 2 Select a turn . The new trip data field appears in or out, select or . • To ...appears for the turn . Viewing Junctions While navigating a route, you can accurately measure elapsed time during the trip. Navigation 5 Using the Navigation Map 1 Select View Map. 2 Select anywhere on the map...
Owner's Manual - Page 10

... travel at the top. • Select North Up to display the map in two dimensions (2D), with north at least one custom avoidance, select the avoidance, and select > Delete. page to a saved location several times, the location may appear in the menu. 3 Select Save. Getting Directions to Your Current Location If you have...
Owner's Manual - Page 11

...connected to vehicle power to use this option is available in some areas, traffic information may not be received from a station broadcasting traffic data. Viewing Traffic on the Map The traffic map... to receive the most up along your estimated time of the traffic information. A traffic receiver is... models. • Traffic alerts appear on the map, and the device calculates an ...
Owner's Manual - Page 12

...your device can say to voice prompts from the device as they appear on traffic trends for the day of the week or the time of popular, well-known locations. 1 Say your service. .... When traffic data is not available on the device. 6 Enter the code. 7 Select Done. TIP: You can say the names of day. Starting a Route Using Voice Command You can connect to use hands-free calling,...
Owner's Manual - Page 13

...tries to connect to the last phone to which it from automatically connecting to your device in Your Phone Book Your phone book is loaded from your phone to the device each time your phone for compatibility and availability information. Download...-Call Options 1 From the map, while on your device, ...appears, with the most recent calls at the top. 3 Select a call history to be available...
Owner's Manual - Page 14

... Link Before you can connect to Smartphone Link, you connect your device to your phone, the location is not actually read from the list of fuel the vehicle has used since the last time the fuel tank was filled. 5 Select Next. The next time you must download and install the Smartphone Link application on your...
Owner's Manual - Page 15

.... 3 Select > Weather Alerts. The full message appears. You can connect the device to zoom in. Mileage Reports Mileage reports provide the distance, the time, the average fuel economy, and the fuel cost...feature, your device, weather alerts may appear on the map. If you can view messages from myGarmin, such as a weather icon on the map. Viewing the Weather Forecast Before you ...
Owner's Manual - Page 16

...you to take more time to the trash. 2 Disconnect the cable from your location to www.garmingarage.com for more icons. GPS Simulator: Stops the ...Map View: Sets the perspective on the map. More detail may cause the map to drive but can connect the device to represent your device. • For Mac computers, drag the volume icon to drive. Faster Time: Calculates routes that appears...
Owner's Manual - Page 17

...-hour, or UTC display time. Proximity Alerts Settings Select Settings > Proximity Alerts. TIP: You may need this information when you to record information for distances. Add Phone: Manages connection between your keyboard. Traffic Settings To open the Language and Keyboard settings, from the main menu, select Settings > Units & Time. Auto selects the best available traffic...
Owner's Manual - Page 18

.... My device is not acquiring satellite signals • Verify the GPS simulator is supported by the suction cup. • Do not keep... .com). 2 Click the Maps tab. 3 Follow the on my computer On most Windows computers, the device connects using USB mass storage mode....solvents that the fuse is installed. My device does not appear as a removable drive on -screen instructions. Removing the ...
Owner's Manual - Page 19

... USB hub. The device automatically turns on your phone and bring your device. The Bluetooth field must be connected directly to a USB port on your computer and not to www.garmin.com/ bluetooth for more help. ... within 33 feet (10 m) of the device connected to the device • Select Settings > Bluetooth. My phone will not connect to a computer appears on the device screen.
Owner's Manual - Page 20

...1, 14 muting, audio 8 myGarmin, messages 11 myTrends, routes 6 N navigation 4 off-road 4 previewing routes 4 settings 12 next turn 5 nüMaps Guarantee 1 nüMaps Lifetime 1 O off-road navigation ... the device 1, 2, 13, 14 cleaning the device 14 cleaning the touchscreen 14 computer, connecting 12, 14 coordinates 3 current location 6 custom POIs 4 customizing, avoidances 6 customizing the ...
Owner's Manual - Page 21

... adding 4 deleting 4 simulated locations 4 sleep mode 1 Smartphone Link 9 connecting 10 disabling calls 10 Garmin Live Services 9 software updating 1 version 13 speech recognition 8...Maps Lifetime 1 traffic 1 suction cup 14 T theft, avoiding 14 time settings 2, 13 traffic 7, 8, 13 activating a subscription 8 adding subscriptions 8 alternate route 7 cameras 7 incidents 7 lifetime subscriptions 1 map...

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