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Frigidaire FTW3011KW Support Question

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Question posted by butternic on May 27th, 2013

The Center Piece Will Not Spin Like Its Locked Up

When its on wash or spin the shaft acts like it wants to move but than locks up and doesn't completely move.  

Current Answers

Answer #1: Posted by OnlineOutreachSpecialist on May 29th, 2013 6:24 AM
This answer was accepted by the poster of the original question.
OnlineOutreachSpecialist

Member since:
March 30th, 2011

Points: 2,848,320
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Hello butternic - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lid assembly, faulty pump, timer, agitator or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.  


Online Outreach Specialist

Related Frigidaire FTW3011KW Manual Pages

Complete Owner's Guide (English) - Page 2

... appliance. Save these numbers. These substances give off vapors that have every feature included. Use the washer only as described below . This symbol alerts you to situations that may occur. PREVENT FIRE • Do not wash items that could ignite or explode. • Under certain conditions, hydrogen gas may cause serious body...
Complete Owner's Guide (English) - Page 3

... washer...washer is unpacked. Incorrect usage...laundry products out of up to 30 minutes, if the washer has not been manually turned off during operation, the washer... the washer is removed...WASHER To prevent serious personal injury and damage to the washer...when using laundry products. ...washer on or in serious personal injuries. - The washer will automatically restart after the washer... ground the washer to a...
Complete Owner's Guide (English) - Page 4

... for quantity to add. • Then add 1 cup (240 ml) water to the empty tub. 4 Washing Procedures To reduce the risk of detergent to the wash tub before operating your washer. 1 Sort laundry into loads that can be washed together. • Place delicate and small items such as bras, hosiery and baby socks in a mesh...
Complete Owner's Guide (English) - Page 5

...the tub has come to a complete stop and restart washer during a spin when us- ate washer if safety lid lock is closed, check the cycle ...locked lid. • Place washed items in the cycle selector knob and wait about 2-3 minutes for about 2-3 minutes after each load. See Operating Instructions on next page. 9 Start the washer. Washing Procedures, continued 6 Add laundry load to washer...
Complete Owner's Guide (English) - Page 6

... Perm Press/Colors Knits Delicates / Hand washables Washable woolens Wash/Spin Speeds Normal/Normal Normal/Gentle Gentle/Normal Gentle/Gentle Gentle/...spin. It provides 3 minutes of detergent and other laundry products desired to 15 minutes of normal agitation and a fast spin for most fabrics. • Power Spin provides 12 minutes of spin for the fabric. • Follow Soak with a complete...
Complete Owner's Guide (English) - Page 7

...64257;nal spin. • To conserve energy, the hot wash water is selected, the washer will fill with cold water during rinse, followed by a cold spray rinse during final spin. Fabric... late evening when utility demands are low. • Follow proper laundry procedures to start. Select PowerPlus Clean under Wash Cycle Options. • To use . Fill fabric softener dispenser ...
Complete Owner's Guide (English) - Page 8

...solvents, such as toilet cleaners, rust removers, acid or products containing ammonia. Wash using hottest water safe for fabric. Pretreat or soak in or spotted with gasoline... labeled containers and out of children's reach. • Thoroughly wash any utensils used. - Wash. Wash using bleach safe for fabric. Pretreat. Rinse with prewash stain remover or...
Complete Owner's Guide (English) - Page 9

... water). Rinse thoroughly before the lid is completed, wipe top and sides of stain. Wash using bleach safe for fabric. LIQUID: Pretreat...with clear water. • Remove glue residue from the washer as soon as the cycle ends. Apply nail polish remover...laundry products on can damage the finish or controls. 9 They can label. Pretreat or soak in product containing enzymes. Wash...
Complete Owner's Guide (English) - Page 10

...these winterizing instructions to prevent damage to the washer: 1. Turn off water supply faucets. 2. Set cycle selector knob at a spin setting. SOLUTIONS • If caused by ...water from washer after storage, run empty washer through a complete cycle using correct water temperature, water level, and amount of detergent. • Add nonprecipitating water conditioner to wash water ...
Complete Owner's Guide (English) - Page 11

... intensify discoloration. OCCURRENCE NOISE "Clunking" or gear sounds. If noise continues after washer is completed. • Use liquid fabric softener. • Select correct wash cycle. • Use correct amount of whites, use rust remover safe for fabric. • Do not overload washer. • Use liquid detergent or use chlorine bleach to clear lines. •...
Complete Owner's Guide (English) - Page 12

... not be loose. Water in the house. Install rubber sealing washers provided. The drain and spin cycles Lid lock malfunction. Water supply faucets are connected to wrong Connect hot water hose to prevent siphoning. Lid is not completely closed . Washer is complete. Check another faucet in washer does not Drain hose is kinked or clogged. There may...
Complete Owner's Guide (English) - Page 13

... been removed, altered or cannot be performed by Electrolux or an authorized service company. Products purchased "as abuse, misuse, inadequate power supply, accidents, fires, or acts of Electrolux Home Products, Inc. Damages caused by: services performed by Electrolux Major Appliances North America, a division of God. use of the unit. 4. DISCLAIMER OF...
Installation Instructions (All Languages) - Page 1

P/N 137153100A (0903) Installation Instructions Washer Instructions d'Installation Laveuse Printed in U.S.A.
Installation Instructions (All Languages) - Page 2

...may occur. Individual, properly polarized and grounded 15 amp. Grounding requirements - The washer MUST be applied when installing, operating and maintaining any other generator other injury, have... 1. Place all local codes and ordinances or in this manual and all of this washer with 3-prong grounded plug GFI (Ground Fault Interrupter) receptacle is properly grounded. Tools...
Installation Instructions (All Languages) - Page 3

...openings for laundry hose connection. in . (3.18 cm) minimum. Clearance requirements DO NOT INSTALL YOUR WASHER: 1. On carpet. Water pressure MUST be located 3 inches (7.6 cm) from your washer's water inlet...84 cm) Maximum height: 96 in. (244 cm) Installation in a Recess or Closet If washer and dryer are installed in the same closet, door ventilation is required: A minimum of 120 square...
Installation Instructions (All Languages) - Page 4

... the center of cardboard to protect the floor, carefully lay the washer on rear of the washer, remove the wire shipping clip securing the drain hose. 9. Using a rug, blanket or piece of ... for the start of the washer backsheet. If the washer is to be transported at a later date, the tub blocking pad, shipping bolt, and plastic spacer block should be completed. 1. Remove the foam tub...
Installation Instructions (All Languages) - Page 5

... on the water and check for the slightest movement. Run some water from the plastic bag located in the drum of the washer and install the rubber washers in each supply connection another 2/3 turn with pliers. a RUBBER WASHERS MUST BE PRESENT USE ONLY NEW HOSES b raise d lower b 3. Remove the inlet hoses and rubber...
Installation Instructions (All Languages) - Page 6

... the standpipe. A snug hose fit can cause improper and dangerous operation. Run the washer through a complete cycle, checking for stability. 6. There must be an air gap around the drain hose in a laundry tub or a standpipe and secure with the washer. Secure the drain hose with 3-prong grounded plug 4. Grounding type wall receptacle Do not...
Wiring Diagram (All Languages) - Page 1

...8226; • • • CII • I • • NI 3018 I 11D LOCK 3 4 PUMP BUCANIT MOTOR 118 WIT 1°14 PNK GRIP STITCH F • TO N 120 VAC... CAM WASHERTIMER-1 0E0 (4.0 CAPACITOR :3IG START 145 ) L11h NIGH M3 M7 GRN MOTOR TEMPERATURESWITCH CIRCUIT WIRING CODES WASH/RINSE F-H FF-H FF-C QO PLUG-IN TIMER TERMINAL HOT/COLD WARM/WARM (OPT) COLD/COLD WARM/COLD ...

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