Frigidaire FEX831FS Support Question
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Question posted by sakparr25 on February 6th, 2014
Washer Dryer Combo, Washer Won't Agitate, Dryer Wont Heat Up
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on March 6th, 2014 1:23 PM
I understand you are having difficulty with your Frigidaire laundry center. In regards to the dryer, there are several possible problems. If your house uses fuses, there are two house fuses that supply voltage to the dryer circuit in your fuse box. If one of the two fuses is blown, the dryer may turn but will not heat. Check and replace fuse in fuse box if necessary. However, if the house has circuit breakers, there may be two breakers with switches that supply voltage to the dryer and if one is tripped the dryer may turn but will not heat. The heater of a dryer requires 220 to 240 volts to operate. If you find that neither of these are causing the problem it could be the heating element preventing the dryer from heating.
For the washer not agitating, I assume that the other cycles are working properly, the timer could be preventing the washer from advancing to the agitate cycle.
I would suggest having a technician come to the home to diagnose the appliance. Hope this information helps.
Thank you for your post,
Online Outreach Specialist
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