Question posted by relton on October 11th, 2011

I Am Rejected For Signup Due To Invalid Email Which Has Been Active 4-2 Years!

Facebook help center hasn't helped with this issue and it does begin with a verified beggining email name that is not generic like"info".  Facebook does not have a phone contact nor are they returning my my request for their response. Is this the begiining of problems already with Facebook? My has/is active for two years, so how can it be invalid!  Facebook customer service doesn't even have a clear site for direct immediate help other than FAQ's that may not solve it.

Current Answers

Answer #1: Posted by sheana1 on October 11th, 2011 8:58 AM
This answer was accepted by the poster of the original question.
sheana1

Member since:
October 5th, 2011

Points: 426,890
1,100
points
If you have another account with the same email address you will not be able to create another account

I have two Answers - If the first doesn't work, then try cleaning up your machine.

 

 

 

first....

 

see below...

 

 

 

-----------------------------------------

 

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account. You can change your login email address at any time in the Settings ta... You can change your login email address at any time in the Settings tab of the Account page. Please note that you can log in with any email address you have added to your account. However, if you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

If you forgot your password or would like it reset, click here to reset your password.

If you’re still unable to log in or change your login email address, click here.

If you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

 

 

 

 

http://www.facebook.com/help/search.php?hq=locked+out+of+account&ref=hq

 

------------------------------------------

 

 

 

 

 

 

 

Clean up your machine a little.

 

 

 

First and Mainly, clear out your cookies and temporary files. - If you don’t have a good cleaning proggy, use the built in options in windows -

 

 

 

press the windows key on your keyboard, then click programs, accessories, system tools......

 

 

 

and then Disk Cleanup...

 

 

 

After that runs through, reboot your machine.

 

 

 

------------------

 

 

 

It wouldn’t hurt to at this point "Defrag" your machine. select from the same menu (system tools) and run the Hard drive defragmenter on all physical drives and reboot your system again.

 

 

 

-----------------

 

 

 

Now go back to your internet browser and try to get into your facebook again. If you still cannot get in, Verify you’re using the correct email account, or even try loggin in while using another Browser (Firefox, Opera, etc)

 

 

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... . If you believe you continue to experience problems, please click /help /?faq=12099 It says my email address is an existing account associated with generic prefixes... Since email addresses of people using your password longer. How can list your maiden name as determined by clicking the "Register using the site. Please follow the on the confirmation link will...
  • Help Center | Facebook
    ... error when you upgrade your full name does not contain any invalid punctuation and that email addresses never begin with an incorrect email domain (e.g., @comcast.com is approved. To view a list of the Account page. First, try loggi... Since email addresses of Use. /help /?faq=12095 I tried to read your email) allows you have a problem with signing up for a personal...
  • Help Center | Facebook
    ... these entities to experience problems, please click /help/?faq=12100 What is a free site and will disappear from your alternate name on the internet. /help /?faq=17745 It says there is already associated with generic prefixes (e.g. How do I get an error using your email" link on the sign up page on the computer. /help /?faq=13665 My confirmation email doesn't arrive. In...

Similar Questions

What Hours Can I Reach Customer Service?
What time is facebook`s live customer service available?
(Posted by oliviamoore 8 years ago)
How Do I Get Customer Assistance? Fb Has A Customer Service Number On The Cs Pa
page, but when I call the number, I get a recording that says they don't provide live customer servi...
(Posted by shartless13782 8 years ago)
What's Your Customer Service Info
(Posted by chipotlequeenie 9 years ago)
We Need A Customer Service # For Facebook
is there a customer service number to call for Facebook?
(Posted by stephaniemerryman84 9 years ago)
How Do I Contact Facebook Customer Service? My Entire Facebook Account Disappea
Where has my Facebook account gone. I log on this morning, and it's like a new account.My Farmville ...
(Posted by scootergurl47 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.