Question posted by shartless13782 on July 20th, 2015

How Do I Get Customer Assistance? Fb Has A Customer Service Number On The Cs Pa

page, but when I call the number, I get a recording that says they don't provide live customer service. My issue is not listed anywhere on the questions page.Also, where is the FAQ button. I repeatedly get an instruction to go to FAQ and maybe my issue is already answered. But I can't find the FAQ

Current Answers

Answer #1: Posted by Odin on July 20th, 2015 9:59 AM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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To get to the FAQ page, go to https://www.facebook.com/faqpage. Or go to https://www.facebook.com/help/ (although it seems you may have done that already).

There are three ways of obtaining help from Facebook:

You may write or phone Facebook, but whether you'll get a response is another matter. (Or submit your question to us at Help Owl!) Here's Facebook's contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Ave.
Palo Alto, CA 9430
650-543-4800
[email protected]








Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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