Email Address Changed Forgot Password

My name is John Howard Grigg. Email address was [email protected], Now changed to [email protected]. Also password doesn't work . When I try to change password you must be advising on the old Email address. ukonline has closed down so I don't get your email advise of new password. Help! Must have a ton of messages unseen. John Howard Grigg

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Answer #1: Posted by Odin on June 11th, 2012 6:40 AM

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Odin

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The most common cause of a problem of this kind is that the incoming email was blocked in an attempt to filter out spam (even though that email was not really spam). This blocking may have been done by your ISP (Internet Service Provider) or host, by your email program, or by special anti-spam software (which sometimes is part of an antivirus package).

Messages thought to be spam are sometimes (but not always) diverted to a folder designated Spam, Trash, Junk, or Deleted Items. If you know where to look, go to it. Otherwise, your first step should probably be to phone your ISP and ask.

If you're still having trouble after the above steps, you may want to click here so that Facebook can investigate.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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