Question posted by cosmeticdermdoll on July 10th, 2011

I Am Locked Out Of Fb Totally, Can't Even Get In To Change Password. Help!

My FB says I've been temporarily disconnected. Is this a Virus? It's been 24 hrs. I can't even get in to log out, change password or even as for help. I am shut down completely. Please help! What to do?

Current Answers

Answer #1: Posted by Odin on July 10th, 2011 9:42 AM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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Either your database is undergoing maintenance or your accout is disabled as a result of your actions.

Facebook may be making an improvement to the database that your account is stored on. During this time, you will not be able to gain access to your account. In most instances, this maintenance will last only a few hours. Facebook doesn't do site maintenance on all accounts at the same time, so it's possible that some of your friends will have full access even though you don't. If your maintenance lasts longer than 24 hours, you may wish to follow these instructions to clear your browser's cache and cookies. If that doesn't work, try submitting this Facebook form. The above information is from this Facebook page, which you may wish to consult for further guidance.

The most common reason for disabling an account is use of a fake name. Facebook requires real first and last names. You'll find more details on this Facebook page. If you think that may apply to you, you can request a review of your own situation here. Otherwise, your best bet is to use this form.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    ... share or publish content to select a privacy setting for the lock icon next to "Everyone"? it mean to publish a post to anyone. /help /?faq=14876 How do I exclude someone , and then a... will people be edited (e.g., status updates or links), you can retroactively change depending on your privacy settings allow. /help /?faq=12872 What happens when I tag in the upper-right corner ...
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    ...functionality that enables you hide your birthday completely, your friends will not receive reminders when it . /help /?faq=17131 How does the privacy ...Directory Information" section of the page. Click the "Save Changes" button. Note that enables people to most people on ... being viewed? Your number is controlled by clicking the lock icon next to t... Your number is only shown if ...
  • Help Center | Facebook
    ... your birthday before clicking "Change Password." Log in your browser as a security precaution. If something looks or feels suspicious, go directly to www.facebook.com to your account and has temporarily suspended it do not run the McAfee Scan and Repair in order to restore your Facebook account. /help /?faq=15433 Virus scan How did I access...

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