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Epson WorkForce 520 Support Question

Epson WorkForce 520 Support Question

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Question posted by conross1 on December 22nd, 2012

Why Won't My Epson Workforce 520 Printer Recognize Non-epson Ink Cartridges?

I have used non-Epson ink cartridges in the past and haven't had any problem but I just replaced my black cartridge and it says it doesn't recognize this cartridge.  Is there anything I can do?  I have tried to select the "Menu" button but the printer won't do anything.  I tried turning it off but this morning when I turned it back on it's still saying it doesn't recognize the cartridge.

Current Answers

Answer #1: Posted by tintinb on February 4th, 2013 11:39 AM
This answer was accepted by the poster of the original question.
tintinb

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Your Epson WorkForce 520 printer/scanner cannot accept your currently installed ink cartridge because this is not an Epson ink cartridge compatible. There might be an ink detector program of your Epson WorkForce 520 device that identifies and rejects non-Epson ink cartridges installed. The best solution for this is to purchase a compatible and original Epson ink cartridge. You can but it from the following links:

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Epson WorkForce 520 Manual Pages

Brochure - Page 1

...inks - smudge, fade and water resistant prints; one-year limited warranty; uses up to 70% less power than laser printers5 • Save paper - as fast as much - speed dial storage up to your paper supply with two Black...connect to 50% of 15 ISO ppm (black) and 5.4 ISO ppm (color)† ...offers greater range and connectivity to 60 numbers; WorkForce® 520 Print | Copy | Scan | Fax |...
Brochure - Page 2

...'s In The Box WorkForce 520 all colors have to the best-selling monochrome and color multifunction laser printers available for $499 or...Black and color print speeds are registered trademarks, Epson Exceed Your Vision is a registered logomark and Better Products for a Better Future is used for printer startup and a variable amount of ink remains in the cartridges after the "replace cartridge...
Quick Guide - Page 1

WorkForce® 520/525 Series Quick Guide Network Setup Basic Copying, Printing, Scanning, and Faxing Maintenance Solving Problems
Quick Guide - Page 3

Maintaining Your Product 44 Checking the Print Head Nozzles 44 Cleaning the Print Head 45 Checking Ink Levels 45 Purchasing Epson Ink Cartridges 46 Replacing Ink Cartridges 47 Solving Problems 49 Checking for Software Updates 49 Error Indicators 49 Problems and Solutions 50 Where to Get Help 54 Notices 55 Contents 3
Quick Guide - Page 26

...www.epson.com/ink3 (U.S. Using Special Papers Epson offers a wide array of high quality papers, making a copy or printing a rough draft, plain paper is fine. You can purchase genuine Epson ink and paper at Epson ... sales) or www.epson.ca (Canadian sales). Note: If you are just making it against the paper, but not too tightly. To find the nearest one of Epson's special ink jet papers, as...
Quick Guide - Page 35

... print job, click the printer icon in your printer software so the ink coverage can be adjusted accordingly. Note: For more information on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double...
Quick Guide - Page 36

... from a speed dial or group dial list, or using the Epson FAX Utility. With Windows, see the online User's Guide. Note: If you're connecting the product to the EXT. To use the fax or telephone equipment. port on page 54. Faxing a Document Your WorkForce 520/525 Series lets you need a second phone cable. With...
Quick Guide - Page 37

... name or other settings or use the Epson FAX Utility, see "Using the Keypad to enter your ...Use the numeric keypad to Enter Numbers and Characters" on resetting them. Press OK to select Fax Settings, then press OK. 3. See the Start Here sheet or online User's Guide for a long period of the fax. Setting Up Fax Features Before sending or receiving faxes, you leave the WorkForce 520...
Quick Guide - Page 38

... press u or d to insert a pause symbol (-) when a pause is set the WorkForce 520/525 Series to pick up on the fourth ring, you 're done, press OK to ...entering phone numbers and text in Fax mode, follow these guidelines: ■ To enter a fax number, use the numeric keypad to 20 digits). 3. Use the # button to insert the + symbol when entering an international phone number. ■ To move ...
Quick Guide - Page 41

... or document and save them on the glass, in an email message. Quick Scanning With the Scan Button Use the u Scan button to your computer; Note: For Mac OS X 10.6, see your computer name, ... is scanned, you don't move the original. 3. Scanning a Document or Photo 41 You can use your WorkForce 520/525 Series to a new outgoing message 5. Close the cover gently so you see its icon in...
Quick Guide - Page 44

... use only a soft, non-abrasive microfiber-type cloth. Maintaining Your Product Follow the instructions in this chapter to align the print head, see the online User's Guide. If you need to clean the cover, use it as a writing surface, If you need to check and clean the print head nozzles, check ink levels, and replace ink cartridges...
Quick Guide - Page 45

... that the print head is expended even if the other cartridges are not expended. Replace any dried ink soften. Note: You cannot print or copy when an ink cartridge is clean. Print head cleaning uses ink, so clean it when a cartridge is low. Cleaning lasts around 2 1/2 minutes. Then try cleaning the print head again. If you can check the...
Quick Guide - Page 46

... find the nearest one, call 800-GO-EPSON (800-463-7766). Use the following list when you order or purchase new ink cartridges: Ink color Black (2) Cyan Magenta Yellow Standard-capacity High-capacity 125 126 125 126 125 126 125 126 Note: We recommend that you try to print when ink is displayed. Press OK to select Maintenance...
Quick Guide - Page 50

...the product is using your wireless router or access point doesn't broadcast its network name (SSID), see page 51) to replace ink pads and continue printing. Please contact Epson Support. Problems and Solutions ...to the wireless router or access point ■ Try connecting to the wireless router or access point with your computer or another device to confirm that it is on the router or...
Quick Guide - Page 53

...the phone jack. port. Check your cartridge levels (see page 45) and replace cartridges, if necessary (see page 47). ...they are not recommended), or use Epson papers (see page 26) and genuine Epson ink cartridges (see if the print ...ink. Print Quality Problems ■ For the best print quality, use a small amount of glass cleaner on the LCD screen asks if the paper has been removed. Problems...
Quick Guide - Page 54

... to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for support, please have the following information ready: ■ Product name (WorkForce 520/525...
Quick Guide - Page 57

...: Located at: Epson America, Inc. Trade Name: Epson Type of the leak. Do not touch the ink cartridge ink supply port or surrounding area. MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole responsibility that the cartridge touches. Operation is a valve in the vicinity of Product: Multifunction printer Model: C365A...
Quick Guide - Page 61

... OTHER PERSON OR FIRM ARE VOID. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its authorized service center, where the printer will be made freight collect. If Epson authorizes repair instead of exchange, Epson will be held responsible for warranty service should the...
Start Here - Page 1

WorkForce® 520/525 Series Start Here Read these instructions before using your product. 1 Unpack Phone cord Power cord French control panel stickers (included for Canada only) Caution: Do not open ink cartridge packages until you want to change the language, press or to select it, then press OK.) 2 Select your computer yet. 2 Press the On...
Start Here - Page 4

... you enter your needs; WorkForce 520/525 Series Ink Cartridges Color Black (2) Cyan Magenta Yellow Standard-capacity 125 125 125 125 High-capacity 126 126 126 126 Epson is a registered trademark, Epson Exceed Your Vision is a registered logomark, and Supplies Central is securely connected as necessary to find your cartridges. To find my printer after connecting it with DURABrite...

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