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Question posted by bunnyzot on October 8th, 2012

Print Not Fax

I wanted to print but didn't realize the fax mode was on. Now the printed keeps flashing it's blue lite and although I've aske it to turn off, and it says turning off, I can't print or cancel the fax.

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Answer #1: Posted by hzplj9 on October 21st, 2012 1:33 PM

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hzplj9

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Removing the power supply for about 15minutes should cause any information in memory to be dispersed. The only proviso is if the printer/Fax does not have NV ram which will save the data. I have attached a link to Epson where help etc can be found.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Overview&oid=182960

Related Epson Artisan 837 Manual Pages

Product Brochure - Page 1

... from popular mobile devices; brilliant 4" x 6" photos in photo quality4 Artisan® 837 Print | Copy | Scan | Fax | Photo ULTRA HD | Wi-Fi® desi g n ed f o r C r ea t ivi t y • High-speed color copying and faxing - get instant wireless printing of documents with midnight blue accents - also compatible with Wi-Fi CERTIFIED™ n 3 • #1 in wireless...

Product Brochure - Page 2

....8" x 7.8" Storage: 18.3" x 18.0" x 7.8" Weight: 25.1 lb What's In The Box Artisan 837 inkjet all -in-one year is a trademark of Google Inc. Actual print times will vary according to 180 pages, Speed dials: 60 (max.) Fax from the control panel or send a fax from mobile devices 6 Plain (8.5" x 11"), Photo (4" x 6", 5" x 7", 8" x 10", 8.5" x 11", 16:9 wide), Inkjet printable CDs...

Quick Guide - Page 1

Artisan® 837 Quick Guide About Your Product 2 Using Special Papers 5 Placing Originals for Copying, Scanning, or Faxing 7 Printing From a Memory Card 9 Printing From Your Computer 11 Faxing a Document 15 Scanning a Document or Photo 20 Maintaining Your Product 23 Solving Problems 29 Notices 36 1

Quick Guide - Page 2

... for instructions on using your product. Features Copy, scan, and fax from mobile devices with the built-in memory card reader. Easy networking-Wi-Fi and Ethernet®. About Your Product After you set up your Artisan® 837 (see the Start Here sheet), turn to this Quick Guide for details. Create professional coloring books...

Quick Guide - Page 4

... product is printing or performing routine maintenance. The touch panel retains the settings from the last time it flashes rapidly, check the product for the mode you're using. ■ The blue status light at the bottom of the settings. ■ Press x Menu to a wired network. If you turn off . Reminds you transmit a fax is loaded...

Quick Guide - Page 15

.... We recommend that you make your own backup or print out your computer using the Epson FAX Utility. Note: You can fax up or recovering data and settings during or after the...not responsible for the necessary filter. 2. Faxing a Document Your product lets you send faxes by entering fax numbers or selecting entries from the EXT. Epson is turned off. Remove the cap from a ...

Quick Guide - Page 18

...summary of your fax transmission settings. 6. Press x Start to be sent later, and faxes being retransmitted automatically. 18 Faxing a Document Note: If you turn off the ...fax number is automatically sent in the product's temporary memory will be lost: received faxes that haven't yet been printed, faxes scheduled to begin scanning and faxing your document. (To cancel, press y Cancel...

Quick Guide - Page 19

...faxes automatically, make sure you load plain paper and select the correct settings for printing faxes, then press OK. Load more paper and press x Start to select Setup. 2. To receive a fax manually, press (Auto Answer) to turn... number of paper during printing, you see an error message. Select the Paper Size you want to receive the fax. Manually Receive a Fax If you use a voicemail...

Quick Guide - Page 30

...Print a Network Status Sheet (see if the problem persists. 30 Solving Problems If your network does not assign IP addresses using DHCP, you need to confirm that it is using TCP/IP, make sure that the product is turned on or flashing... router or access point with another Ethernet cable. ■ Try printing from another device to know what kind of security it is working correctly. ■...

Quick Guide - Page 32

... legal-size paper in the paper cassette. ■ When scanning, position your original in it away from the corner slightly. ■ You cannot print, copy, or receive faxes when an ink cartridge is expended. Make sure paper is loaded under the edge guides. ■ Do not load too many sheets at a time...

Quick Guide - Page 34

...rings to answer for the necessary filter. ■ If fax calls are disconnected when you should turn off the V.34 and ECM (Error Correction Mode) settings. ■ If the product is connected to a...the cassette. ■ Make sure your paper isn't damp or curled. ■ For the best print quality, use a voicemail service, you hang up, make sure your cartridge status and replace cartridges, ...

Quick Guide - Page 35

... to Get Help Internet Support Visit epson.com/support (U.S.) or epson.ca/support (Canada) for support, please have the following information ready: ■ Product name (Artisan 837) ■ Product serial number (located on the back of the product and under the scanner) ■ Proof of purchase (such as a store receipt) and date...

Quick Guide - Page 37

...■ Do not open the scanner section while the product is faxing, copying, printing, or scanning. ■ Be careful not to clean the touch... 4 inches (10 cm) away from the cartridges. ■ Always keep this guide handy. if the product does not operate normally or exhibits .... ■ Do not press too hard on its side, or turn it may not respond. ■ Use only a dry, soft cloth...

Quick Guide - Page 39

...the risk of Product: Model: Epson Multifunction printer C431A Notices 39 Caution: To reduce the risk of the FCC rules as a Class B digital device. MS 3-13 3840 Kilroy Airport Way...and personal injury, including the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that the cartridge ...

Quick Guide - Page 40

...device, including fax machines, to one line should not exceed five (5.0). The telephone company may ask that you disconnect this product is part of the product identifier that could affect the proper functioning of all devices...the quantity of devices that temporary discontinuance of service may not be required. If possible they do, you will notify you may want to your telephone...

Quick Guide - Page 41

...a qualified installer. WARNING The connection of this equipment Model C431A does not disable your fax machine, follow the instructions in accordance with this equipment. The termination on an interface... equipment has more than one or more of devices allowed to radio and television reception, which exceed the limits established by turning the equipment off and on a circuit different ...

Quick Guide - Page 44

...addition to change without notice. © 2011 Epson America, Inc. 5/11 CPD-34220 Printed in XXXXXX While some people assume. General Notice: Other product names used herein are registered trademarks..., Inc. Contact your product software CD-ROM for a list of Seiko Epson Corporation. Artisan is a registered trademark and Epson Connection is subject to software program rights owned by Seiko...

Start Here - Page 1

... keypad to select the desired option. Artisan® 837 Start Here Read these instructions before using... the product's control panel. C aution: Do not connect to an electrical outlet. Press or to see the online User's Guide. 4 Install ink cartridges 1 Lift up the scanner unit. 2 Lower the scanner unit. 2 Unpack the ink cartridges. 2 Turn...

Start Here - Page 3

... which you see a Found New Hardware screen, click Cancel and disconnect the USB cable. If you experience problems... you see "Epson technical support"). 6 Connect the fax line To fax, connect a phone cord to a telephone wall jack...on your computer. Windows®: If you want . Any problems? Press the number buttons to print. Contact your DSL provider for troubleshooting information....

Start Here - Page 4

... of photos and attachments right from smartphones, iPads, tablets, and other popular mobile devices. Make sure it with Claria® ink for copying, printing, faxing, and scanning. Quick Guide Basic steps for better than photo lab quality results. Any questions? Artisan 837 ink cartridges Color Standard-capacity Black - Cyan 99 Magenta 99 Yellow 99 Light...