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Dynex DX-55L150A11 Support Question

Dynex DX-55L150A11 Support Question

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Question posted by tashimaedwards on September 29th, 2013

Picture But No Sound?

Hello, my dynex tv has a picture but no sound and everytime we push the volume up button it jumps from one to zero and it is not on mute. The dynex customer service people said we need to reprogram the tv through the usb port. do any of you know how to do it? thanks

Current Answers

Answer #1: Posted by StLFanMan on October 1st, 2013 12:43 PM
This answer was accepted by the poster of the original question.
StLFanMan

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I would recommend pressing all of the buttons at the same time on your TV remote--this will reset the remote. Also, I would recommend power - cycling your TV. This is done by unplugging your TV from the wall outlet, and then plug it back in after a minute. Reset any settings back to factory defaults. If you still experience issues, then I would recommend scheduling a repair appointment for a certified technician.

Related Dynex DX-55L150A11 Manual Pages

Quick Setup Guide (English) - Page 1

.... To program your existing remote control to work with the bracket. DX-55L150A11_10-1137_QSG_V1_Eng_final.eps 1 10/29/2010 10:59:43 AM 55" 120Hz 1080p LCD HDTV QUICK SETUP GUIDE DX-55L150A11 TV INPUT VIDEO COMP HDMI VGA ZOOM GUIDE PICTURE AUDIO INFO VOL CH MUTE MENU EXIT ENTER 1 2 3 4 5 6 7 8 9 0 RECALL CCD MTS/SAP SLEEP TIME EN...
Quick Setup Guide (English) - Page 2

... you have inserted the batteries in some countries. ENGLISH 10-1137 55" LCD TV I QUICK SETUP GUIDE I DX-55L150A11 Registered in the remote control, connected your selection or enter a sub-menu. OR • Enter the channel number directly using the number buttons. ^ Sutup Select ENTER Enter Select ENTER Next Back 4 Press  or ...
Warranty (English) - Page 1

...replaced under this new Dynex-branded television ("Product"), that may not function normally.) • Failures or Damage caused by any contact including but not limited to service the Product •...Warranty Period lasts for a television with all labor and parts charges. Where is printed on the web site. This warranty does not cover: • Customer instruction/education • ...
User Manual (English) - Page 2

ii Dynex DX-55L150A11 55" LCD TV Contents CHILD SAFETY 1 Important safety instructions 2 Warnings 2 Cautions 2 Accessories 3 Installing and removing the stand 3 Installing the stand 3 Removing the stand 4 Installing a wall-mount bracket 4 TV components 4 Front and side controls 4 Back connections 5 Remote control 5 Using the remote control 6 Installing remote control batteries 6 ...
User Manual (English) - Page 6

...service technicians. Cautions Damage requiring service Unplug this Class I apparatus, which needs to be grounded to keep from being walked on or pinched particularly at least 15 minutes or longer in correct operating condition. 2 DX-55L150A11...have fallen into your TV. • If your TV has been exposed ... If the LCD panel is a Class I television to a grounding-type, three-prong outlet. 17...
User Manual (English) - Page 7

... warning To avoid interference with your TV picture and sound, operating problems, or even damage, keep your TV, make sure that you handle the TV carefully when attempting to CATV system ...or service technician. Installing and removing the stand DX-55L150A11 3 • If your TV, and are not considered defects. When this , let the TV stand in its normal operation. • If your TV has ...
User Manual (English) - Page 9

...cord to play the TV audio through the sound system. TV components DX-55L150A11 5 Back connections Remote control TV INPUT VIDEO COMP HDMI VGA ZOOM GUIDE PICTURE AUDIO INFO VOL CH MUTE MENU EXIT ENTER Item Name Description AUDIO OUT Connect an analog sound system to these jacks... 8. Press to select the video display format. Press to increase or decrease the volume.
User Manual (English) - Page 10

... more information, see "Adjusting the picture" on page 14. symbols on page 11. Make sure that the + and - For more information, see "Selecting the video input source" on page 15. CCD 13 Press to mute the sound. For more information, see "Adjusting TV settings" on page 11. Press to turn closed captioning on page...
User Manual (English) - Page 11

...TV INPUT VIDEO COMP HDMI VGA ZOOM GUIDE PICTURE AUDIO INFO VOL CH MUTE MENU EXIT ENTER 1 2 3 4 5 6 7 8 9 0 RECALL CCD MTS/SAP SLEEP TIME EN-31203B Notes: • Do not expose the remote control to a power outlet. Dynex TV codes for universal remote controls (for all Dynex TVs..., call the Dynex Customer Care Center. ...TV. Making connections DX-55L150A11 7 Aiming the...
User Manual (English) - Page 12

... twice to get the best picture and sound quality possible. Component video cable Audio cable Connecting a component video device Component cables often have red, green, and blue color-coded video connectors and red and white audio connectors. 8 DX-55L150A11 Making connections Selecting a location You should select a location for the TV: • Where direct light does...
User Manual (English) - Page 14

... DX-55L150A11 Making connections 3 Connect one end of a digital coaxial audio cable (not included) to the DIGITAL AUDIO OUT jack on the back of the TV. To play TV sound through a home theater system: 1 Turn on the TV and select a program to watch. 2 Turn on the home theater system and select the TV sound source, then adjust the volume...
User Manual (English) - Page 15

... Selecting a channel Tip: If you turn your TV on the TV. The Picture Mode screen opens. The Tuner Mode screen opens....TV, AV1, AV2, Component1, Component2, VGA (computer), HDMI1, HDMI2, HDMI3, or HDMI4. While scanning, the TV displays a progress report. Turning on your TV for the first time DX-55L150A11...buttons to highlight the video source you want, then wait for several minutes.
User Manual (English) - Page 16

... supported in HDMI only), and Dynex Motion 120Hz. Choose from English, French, or Spanish. Screen Mode Lets you adjust the balance between the left or right. Time Setup Lets you select one of the picture. 12 DX-55L150A11 Understanding the basics • To select a digital channel, press the number buttons to select the main digital...
User Manual (English) - Page 17

... color temperature from the available channels list. Function availability depends on your TV provider. Removing the AC power and reconnecting it resets this manual are grayed out. Adjusting the picture DX-55L150A11 13 Channel Block Lets you select the signal source for your TV (Antenna or Cable). Tuner Mode Lets you select certain channels to...
User Manual (English) - Page 18

... parental controls Parental controls let you select. 14 DX-55L150A11 Adjusting the sound Adjusting the sound To adjust the sound: 1 Press MENU. The Main menu opens. 2 Press or to cycle through the available sound modes. The Audio menu opens. The TV menu opens. You can choose the digital audio output type. • Auto Volume Control-Lets you deleted.
User Manual (English) - Page 19

.... TV-Y7 Suitable for children 8 and older. Canadian English ratings These ratings are based on the classification categories determined by the Canadian Motion Picture Distributors...TV-Y All children. G General audiences. The Main menu opens. 2 Press or to choose the screen aspect ratio. V Violence. Adjusting TV settings DX-55L150A11 15 3 Press the number buttons...
User Manual (English) - Page 20

...TV power cord is plugged in "Programming a universal remote control to eliminate the noise. For up closed captions. 16 DX-55L150A11 Troubleshooting • Caption-Lets you may experience. Video and audio Problem Solution No picture...to the User Guide that the antenna or cable TV is no sound. • Make sure that the sound is not muted. • Make sure that there is connected ...
User Manual (English) - Page 21

... Control buttons on the TV do...Coaxial Audio (1) Headphone (1) L/R Audio (1) SERVICE PORT (1) Legal notices FCC Part 15 This ...television reception, which the receiver is turned off your TV...TV with the FCC Rules could void the user's authority to Part 15 of the following two conditions: (1) this device may not cause harmful interference, and (2) this equipment. Maintenance DX-55L150A11...
User Manual (English) - Page 23

... VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. All rights reserved. Legal notices DX-55L150A11 19 One-year limited warranty US and Canada Markets Definitions: Dynex Products ("Dynex") warrants to you, the original purchaser of this new Dynex-branded television ("Product"), that the Product shall be free of defects in the United States and Canada...
User Manual (English) - Page 24

... does not cover: • Customer instruction/education • Installation • Set up adjustments • Cosmetic damage • Damage due to service the Product • Products sold "as is a trademark of BBY Solutions, Inc. DYNEX SHALL NOT BE LIABLE FOR ANY...(non-moving) images applied for lengthy periods (burn-in some countries. 20 DX-55L150A11 What does the warranty not cover?

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