Question posted by chiJoJul on March 25th, 2014

I Moved My Dishnetwork Receiver, Cannot Acquire Signal Now

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Current Answers

Answer #1: Posted by kimesco on March 25th, 2014 8:09 AM
This answer was accepted by the poster of the original question.
kimesco

Member since:
December 23rd, 2010

Points: 303,510
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Hi there ChiJoJul, my name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to help yopu today. Where did you move the receiver to? If the receiver is no longer installed at the place were our technician professionally left it installed, how is the receiver now connected in order to receive signal from the dish? Please email me at: [email protected] with all the details and account information so that I can further assist you. Thank you in advance.

Kimberly Escobar

Social Media Representative

DISH L.L.C

Dish Network Knowledge Base Results

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  • Tech Portal : Errors & Troubleshooting
    ... displays when the receiver has acquired the signal and prompts to continue. Select Yes or No to begin the software download process. Error 116 This message appears when the receiver does not detect ... not run the QAM Scan. The message is displayed when accessing a Local channel after moving the receiver to a new location that are outside of the coverage area. Attention 119 This message...
  • Tech Portal : Errors & Troubleshooting : Video Pixels, Blocks, Audio Pops
    ... a problem (1 of 3+) All receivers Are the current weather conditions clear, no obstructions or if the dish is happening on trees since your satellite dish? Rain outage only occurs during severe weather. Verify that the tree leaves that have been removed or the dish has been moved if needed, the signal will return once...
  • Tech Portal : 1000 : Errors & Troubleshooting : Error 015
    ... obstructions have completed the troubleshooting. You may display signal issues if traveling or in acquiring switch matrix information. If there are diagnosed differently...weather Although rare, systems that receives signal from lawn equipment, animals and the elements, and all receivers, please contact us for the ...moved if needed, the signal will return once the bad weather has passed.

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