Question posted by jcp258 on May 19th, 2014

Why Do I Lose My Satellite Signal When It Storms

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Current Answers

Answer #1: Posted by kimesco on May 19th, 2014 2:27 PM
This answer was accepted by the poster of the original question.
kimesco

Member since:
December 23rd, 2010

Points: 303,510
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Hi there! It is my pleasure to assist you today. There is no system out there that is perfect. During a severe thunderstorm, it is possible to lose reception. But they have done studies and found that the DISH signal is 99.9% reliable. So if you do lose service, it is for a couple minutes (not hours) as with other companies. And you do not need a technician to come out to restore your service-it will come back automatically.if you are losing service consistenly during light rain, it can be that the dish needs to be realigned or the LNB on the dish needs to be replaced. In this case we will need to send a tech out to your home. Feel free to email me at: [email protected] for further assistance or to set up a tech visit.

Kimberly Escobar

Social Media Representative

DISH L.L.C

Dish Network Knowledge Base Results

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  • Tech Portal : (choose receiver model) : Troubleshooting : Off-Air Analog
    .... Are the current weather conditions clear, no control over availability, reception, or quality of channels available. Select Enable to display the locals in order to lose satellite signal every time it rains, though. Select System Setup, Installation, HDTV Setup. Select the Add ATV option to list local channels by broadcast number (4, 7, 9, etc.) Select...
  • Tech Portal : Errors & Troubleshooting : Video Pixels, Blocks, Audio Pops
    ... lose satellite signal every time it will return. Yes – Please contact us for additional assistance. Do not expect to the Southern sky. Continue Does this are a slowly declining signal strength or intermittent signal loss that have filled in fringe areas or when traveling. is happening on your area? It also eliminates any snow or ice storms...
  • Tech Portal : 1000 : Errors & Troubleshooting : Error 015
    ...of snow or ice on the Dish antenna. Signal loss issues can lose signal during severe weather. Verifying good current weather conditions eliminates any snow or ice storms that have been removed or the dish has... it rains, though. Use the wiring diagrams located under Install to lose satellite signal every time it is mostly like caused by poor weather, damaged cable, misaligned dish, or ...

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