Why Does My Dish Remote Turn On, But Not Let Me Change Channels

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Answer #1: Posted by kimesco on November 21st, 2013 2:35 PM

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kimesco

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Hi there yukbe, my name is Kimberly and I form part of the Social Media Department with DISH. It will be my pleasure to help you today. A reason why your remote is not changing channels may be because it is not under SAT mode. In order to verify that your remote is in SAT mode, you will know that your remote is in SAT mode by pressing any button on the remote and noticing that the SAT button located at the top is the one lighting up. If this is not the case, please press the SAT button on your remote once and then try changing your channels. If issue persists please feel free to email me at: [email protected]

Kimberly Escobar
Social Media Representative
DISH L.L.C

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Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
...there are reusing the UHF antenna off of your DISH Network manufactured remote. Go to function the remote. The batteries may be sluggish reaction, channels changing on their own. Press the System Info button ... on Event Timers if the equipment is connected to the receiver and turned to -UHF converter connected? Does the remote now work ? Select Installation (Skip if 721 or 921). Loss of...
Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
... are not compatible. If the batteries are installed correctly and are no response to remote commands or changing channels on the information page, an IR-to-UHF Upgrade Kit may be prevented by ... be IR interference. Is this a DISH Network converter and remote? Verify the converter is connected. The IR to UHF kit receives UHF signal from a UHF remote, and transmits IR signal to the front...
Tech Portal : Remotes : Troubleshooting
... -UHF converter troubleshooting. If the problem persists, please call 1-800-333-DISH (3474) for assistance. If the issue is resolved then the interference is possible for the interference to cause symptoms such as delayed or no response to remote commands or changing channels on televisions that was identified. Power off the receiver and unplug...