Question posted by mdeCos on January 1st, 2014
Why Does My Dish Remote Change Both
Current Answers
Answer #1: Posted by kimesco on April 3rd, 2014 2:27 PM
If the previous step does not resolve the issue the it could be that both of the remotes are working under the same Remote Address and this is why TV 1 is controlling the one upstairs. If this is the case we need to readdress Remote #2 to the receiver. First make sure that you are using the correct remote control #2 in case you have more than one dual receiver at home. If you do, check that your UHF remote antenna is securely connected to the "Remote Antenna" port on the back of your receiver and that the antenna is upright. Try addressing the remote again. Please take the remote to the TV1 location (where the receiver is) once you are here, (using remote #1) Press Menu on the remote twice, this should take you to the System Info screen. On the System Info screen towards the bottom you will see listed 'Remote address 1' and 'Remote address 2' put remote #1 down and grab remote #2. On the remote, press and hold the clear SAT button at the top for 5 seconds (once the buttons begin to flash) press the number 8 button on the remote, and then the 'Record button 3 times' After this procedure grab remote #1 again and press 'Select' take remote #2 to Tv. 2 location and try it. If you need additional assistance please contact me at:[email protected]
Kimberly Escobar
Social Media Representative
DISH L.L.C
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