Question posted by eworley0716 on May 19th, 2011

What Do I Do About 'no Information Available' On Guide

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Request from billymaze18 on December 29th, 2022 10:54 AM
I've unplugged my satellite dish multiple times already and it still say the same thing is there anything else I can do to fix this

Current Answers

Answer #1: Posted by MaryBDish on May 19th, 2011 10:30 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

Points: 627,730
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Hi, I am sorry you are having a problem with the "No Information Available", this means that the guide has not update and the information is not available. The best way to resolve this issue is to unplug the receiver from the power for 10 seconds and then allow the receiver to reboot. It will Acquire the satellite signal and then download the programming guide. This download will resolve the issue you are having. Have a great night!


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

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  • Tech Portal : DISH Player-DVR 921 : Receiver Information : Receiver Images
    ...25 ; H Weight : N/A Browse Feature EPG Loading Enhancement The update of information available. Note: if the guide is automatically down-converted for viewing using HD outputs, or HD content is...minutes before the timer fires. 120 channels distributed among 4 user defined lists allows you to view guide information for future use PIP if either HD or SD). (1) 8.0 UHF Pro Universal Remote (1) Y/...
  • Tech Portal : DISH 501/508 : Receiver Information : Receiver Images
    ... been set , you that have been purchased with Customer Support Channel By accessing Dish from the Guide. Super Diagnostics Super Diagnostics allows faster access to go into a standby mode with Dolby Digital capability. SuperDISH support System Information available at a later time. With XDS, an external device (i.e. H DVR Functions Enhanced Timer and DVR Management...
  • Tech Portal : DISH 510 : Receiver Information : Receiver Images
    ... to continue watching the program. and "skip back" Note: if the guide is still viewable in ¼ screen in pause. Info, Menu, Sys Info, Power, Up, Down, Left, Right, Select Inactivity Standby After approximately four hours of information available. Universal IR/UHF Platinum remote control (1) Wireless Phone Jack option XDS Compatible (Extended...

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