How Do I Fix Code 11-12-11

how do I fix code 11-12-11

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Answer #1: Posted by techyagent on August 14th, 2019 2:17 AM

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techyagent

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Things to check-

Has the dish moved in anyway? 1/8" movement on post will lose signal. Any tree branches? The sats are actually 12-15 additional degrees above your elevation setting.

Check the cable where it comes out of the house to the dish. Any cuts, breaks?

Exterior cable connectors are suseptible to corrosion. Take them apart and look for broken, rusted, corroded copper lead and corrosion in connector.

Do you have a multi meter? Separate cable at a connector where it comes out of the house or attic. Tester set to 20V DC Red to copper, black to the cable connector. Should read 13 to 19 volts. If no volts, problem is with receiver. If volts, and you have access to the dish, disconnect cable at LNB and test for volts. If no volts, cable is bad, if 13-19 volts at dish, LNB is bad.

For reference

https://communities.dish.com/t5/At-Home/Not-a-cloud-in-the-sky-and-have-signal-loss/td-p/11931

Thanks

Techygirl

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