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Question posted by astoyroid on February 1st, 2014

Denoin Avr-391 Has Intermittent Drop-outs.

Hello, I have a denon avr 391. My issue is that I have had two different brand new blu-ray players plugged in and with both of them there are intermittent audio and video shutoffs. The TV display will report "No Signal" and then after awhile (1 to 2, up to 30 seconds or more) the system comes back on line. It is not the player shutting down since the playback has obviously been going on during the "No Signal" display. I have tried different HDMI cables and also hooking the players into another input with the same results. The other unit I switch out (Chromecast) works without issue. It looks like the Denon has a problem with disk players. Any suggestions? Thanks

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Related Denon AVR-391 Manual Pages

Literature/Product Sheet - Page 1

...Blu-ray disc player, even an HD camcorder. Features New Features • Featuring 3D pass-through (Broadcast and Blu-ray) capability, delivering thrilling 3D high definition viewing with great features that assures a superb surround sound experience. The latest audio...New model information AVR-391 AV Surround Receiver A/V Home Theater Receiver with 3D Video Connectivity The AVR-391 sets new...

Literature/Product Sheet - Page 2

... Multimedia Interface are as short as Blu-ray disc player. and other sources of vibration. • Compressed Audio Restorer to enhance digital music files • Stereo Mini Jack on front panel lets you connect any portable audio player Compressed Audio Restorer is of vibration on the highly rigid bottom chassis. Denon Brand Company D&M Building, 2-1 Nisshin-cho, Kawasaki-ku...

Owners Manual - English - Page 2

...ﬁcation not expressly approved by DENON may be within easy access by ...TV technician for your authority, granted by the user. Batteries shall not be determined by turning the product OFF and ON, the user is used to completely interrupt the power supply to rain or moisture, does not operate normally, or has been dropped. 15. I Read these instructions. 3. A polarized plug...

Owners Manual - English - Page 5

...an optional DENON control dock ...until there is little difference in temperature before ...video signals input from a Blu-ray Disc player to a TV that supports a 3D system. 4-HDMI inputs and 1-output The unit is equipped with 4 HDMI input connectors for connecting devices with a decoder which supports high-quality digital audio format for Blu-ray Disc players such as Dolby TrueHD, DTS-HD Master Audio...

Owners Manual - English - Page 6

... (vpage 4) power speakers disc (vpage 6) (vpage 6) (vpage 10) Advanced version Information Enjoy better audio, using it in surround sound. n For operation of each device. 1 2 3 4 5 Install Connect...64257;guration Bass Setting Distance Enjoy Blu-ray Disc and DVD in a home theater. Connect 5.1-channel speakers, a TV and Bluray Disc player equipped with an HDMI connector. ...

Owners Manual - English - Page 8

... (sold separately) )%.* */ HDMI cable (sold separately) To household power outlet (AC 120 V, 60 Hz) Power cord NOTE • Do not plug in humming or noise. Information TV Blu-ray Disc player Basic version Advanced version Audio cable (sold separately) FL SW Subwoofer with Ethernet" for speakers other than 5.1-channel speakers. The "Simple version" describes the installation...

Owners Manual - English - Page 13

...power standby, a minimal amount of power is switched to standby by pressing ON/STANDBY on the player (language setting, subtitles setting, etc.) beforehand. 3 Adjust the sound volume. Make the necessary ...disc 1 Press BD to switch an input source for a player used for playback. 2 Play the component connected to your liking (vpage 21 "Selecting a listening mode (Surround mode)"). 1 2345...

Owners Manual - English - Page 14

... vpage 12, 14 vpage 12, 14 vpage 12 vpage 15 vpage 16 vpage 15 Connection - vpage 17 vpage 17 - - - Audio and video Connection Playback TV Blu-ray Disc player DVD player Set-top box (Satellite tuner or cable TV) Game console Digital camcorder Control dock for information on connecting and playing back the various media and external devices...

Owners Manual - English - Page 15

... of digital video signals and digital audio signals over a single HDMI cable. Blu-ray Disc Game player DVD player Set-top box console TV )%.* 065 )%.* 065 )%.* 065 )%.* 065 )%.* */ Connecting an HDMI-compatible device You can result in the power cord until all connections have been completed. • When making connections, also refer to other components being connected...

Owners Manual - English - Page 17

... input connector is to be used for connections Video cables (sold separately) Video cable (Yellow) Audio cables (sold separately) (White) L L Audio cable (Red) R R Blu-ray Disc player / DVD player 7*%&0 7*%&0 065 "6%*0 "6%*0 065 -3 LR Connecting a set-top box (Satellite tuner/cable TV) • You can enjoy video and audio from a Blu-ray Disc or DVD. • Select the connector...

Owners Manual - English - Page 18

...15 "Input Assign" (vpage 31) • You can be played. Cables used for connections Stereo mini plug cable Audio cable (sold separately) (White) L L Audio cable (Red) R R Digital camcorder 7*%&0 7*%&0 065 "6%*0 "6%*0 065 -3 ENGLISH Connecting a portable player If a portable player is connected via the PORTABLE IN jack on HDMI connections, see "Connecting an HDMI-compatible...

Owners Manual - English - Page 20

... on the power of the connected components when playing them. Playing a Blu-ray Disc player/DVD player The following describes the procedure for playing Blu-ray Disc player/ DVD player. 1 Prepare for playing portable player. 1 Connect the portable player to this unit (vpage 15 "Connecting a portable player"). 2 Press POWER ON to turn on the receiver. w Change the TV input to the input of...

Owners Manual - English - Page 21

...TV screen. Incompatible characters are two modes for iPod, image ﬁles can play back both video, photo and audio. Playback starts. • To play back compressed audio with a video function is not displayed on the display...iPod. Playback starts. 18 It is not displayed, the iPod may not operate. • Note that DENON will accept no responsibility whatsoever for iPod"). ...

Owners Manual - English - Page 24

...;g." (vpage 7). DOLBY PLg This mode is displayed. Select this mode if no surround back speaker is to your favorite sound mode. • Buttons on the remote control unit or main unit can be selected depends on the audio format or the number of channels of input signals, and corresponding surround modes" (vpage 46...

Owners Manual - English - Page 39

... WMA (Windows Media Audio) and MPEG-4 AAC reduce the amount of data by eliminating signal components that are underlined. NOTE...value to previous menu After registering, the display is displayed on /off control according to the normal display. Adjusting the sound ﬁeld effects ...human ear to select a setting value. While viewing video, manually adjust the time to "Low". Press ...

Owners Manual - English - Page 51

...difference between devices, this unit, the power indicator blinks and the unit enters standby mode when an abnormality occurs. Video signal and audio signal...signal) at regular intervals and expressing the height of conventional 5.1-channel audio signals is an AV digital interface that can be connected to components..." suited for Blu-ray Disc. ENGLISH...TV or ampliﬁer. DTS-HD This audio...

Owners Manual - English - Page 52

...producing a digital signal). Greater power can be a malfunction. Are the connections correct? 2. Disconnect the power plug from the electric outlet, wait 5 to something other components operating properly? ... and please contact the DENON service adviser. Display is larger than "OFF". After turning on the power, the power indicator is audio compression technology developed by...

Owners Manual - English - Page 53

...8 32 12 GHDMIH Symptom No audio is output with HDMI connection. No video is output with HDMI connection....Plug the control dock for all devices. • Check the speaker connections. • Check whether the audio device power is displayed...TV". • Check the connection of the HDMI connectors. • Set the input source to the latest version. • The iPod is compatible with new...

Owners Manual - English - Page 55

... Banana plug 4 Bass 36 Bass Setting 8 Browse mode 18 vC Cable Audio cable 5, 14, 15 Coaxial digital cable 14 HDMI cable 5, 12 Optical cable 13 Speaker cable 5 Video cable 13, 14, 15 Center Image 35 Center Width 35 Channel Level 9 Coaxial digital cable 14 Condensation 2 Connection Antenna 16 Blu-ray Disc player 12, 14 Cable TV 14...

Owners Manual - Spanish - Page 2

..., or has been dropped. 15. For Canadian...TV technician for replacement of the FCC Rules. The mains plug...plugs, convenience receptacles, and the point where they exit from the wall socket outlet. Only use the product. 3. FCC INFORMATION (For US customers) 1. Modiﬁcation not expressly approved by DENON...different from tip-over. 13. Clean only with the manufacturer's instructions. 8.