Dell XPS One Support Question

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Question posted by geza43452 on November 23rd, 2012

Can Not Power On My Computer!

Last time when I used this computer it worked normal. Today I turned on my computer and no response. I checked power cable and opened up the computer. I measured that the 120AC goes into the power supply, but no output voltage. The output connector of the power supply is an 18-pin ATX connector and I have no pin-out of it. I would like to verify the power supply, but I do not know which is the Power On pin on this 18-pin connector. Can I get the pin-out of this 18-pin connector or a schematic of this power-supply? Thanks, Geza

Requests for more information

Request from NiranjanvijaykumarAtDell on November 26th, 2012 11:07 PM
Hello geza43452,

I am from Dell Social Media and Community.

I will be happy to assist you regarding the issue.
There are three Dell XPS one systems as listed below.

XPS One 2710
XPS One A2420
XPS One A2010

Could you please verify which is your system model?

If you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell

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Related Dell XPS One Manual Pages

Owner's Manual - Page 2

...trademarks or registered trademarks of Microsoft Corporation in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are either... potential damage to hardware or loss of data and tells you make better use of Dell Inc.; Microsoft, Windows, Windows Server, MS-DOS and Windows Vista are ...

Owner's Manual - Page 4

... 28 Surge Protectors 28 Line Conditioners 28 Uninterruptible Power Supplies 28 Using the Media Card Reader 29 4 Using Multimedia 31 Using the Disc Drive 31 Media Control Buttons 32 Disc and... Driver 39 Setting Up the Cyberlink (CL) Headphones 39 5 Using the Optional Wireless Keyboard and Mouse 41 Media Control Keys 42 Using the Touch Pad 43 Customizing the Touch Pad 44 4 Contents

Owner's Manual - Page 13

.... 3 Click the topic that came with programs and files • How to personalize my desktop • How to reinstall drivers for the devices that describes your problem. 4 Follow the ... To reinstall your operating system, use the Operating System CD. What Are You Looking For? • How to use your Windows™ operating system • How to work with your computer. Your operating...

Owner's Manual - Page 16

...use, the blue back-light lights up when no disc is normal and does not indicate a problem with the fans or the computer. When the camera/microphone array is in camera and microphone array for more information. 7 display power button Press to turn... Your Computer CAUTION: The computer stand should remain installed at all times to the computer; NOTICE: The optical drive does not support 8cm...

Owner's Manual - Page 20

... Support website or contact support. 19 cable routing flaps Route power cord and other rear cables through these flaps to the computer. Power Cable Routing 1 1 power cable 20 About Your Computer NOTICE: Before you buy an antitheft device, ensure that it works with the security cable slot on your computer. 16 S/PDIF connector Use the S/PDIF connector to transmit digital...

Owner's Manual - Page 24

...desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop...Cable modem connections that provide high-speed Internet access through your local cable TV line. • Satellite modem connections that provide Internet access using a DSL or cable/satellite modem connection, contact your desktop... to check the ...

Owner's Manual - Page 28

... caused by nearby lightning strikes. Disconnect the network cable from voltage spikes that can occur during electrical storms. Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are available to protect against power fluctuations and interruptions. Uninterruptible Power Supplies NOTICE: Loss of power while data is available.

Owner's Manual - Page 41

... Wireless Keyboard and Mouse Your Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboard and mouse which may not be available on other devices that could be used with your computer. 1 2 1 optimized wireless keyboard 2 optimized wireless mouse Using the Optional Wireless Keyboard and Mouse 41 NOTE: The optional keyboard and mouse...

Owner's Manual - Page 51

... time and date information after turning on the computer, or if an incorrect time or date displays during start-up, contact Dell (see the program's documentation. C O N T A C T D E L L - Discard used batteries...the part is correctly installed. • If a peripheral device does not work, ensure that the device is incorrectly installed. Troubleshooting 51 Troubleshooting Solving Problems ...

Owner's Manual - Page 53

... the instructions on power management modes. Search for information on the screen. The User Account Control window may cause noise, which does not indicate a defect in the lower-right corner of different regions worldwide and different disc formats, not all DVD titles work in all programs before you are checked. E-Mail and Internet...

Owner's Manual - Page 56

... restart the computer. • Ensure that the keyboard cable is not damaged or frayed and check cable connectors for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. 56 Troubleshooting TU R N T H E C O M P U T E R O F F - The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO...

Owner's Manual - Page 58

... Mouse or Keyboard with Your Computer" on . Some mice include a power indicator. • Ensure that the device drivers do not conflict with ... PROBLEMS - • Ensure that the memory you are not using is turned on page 44. • Verify that the mouse is paired... IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR...

Owner's Manual - Page 61

...that the printer cables are : • Power, keyboard, and mouse extension cables. • Too many devices connected to the same power strip. • Multiple power strips connected to the printer and the computer. TE S T T H E E L E C T R I S A M B E R - I F T H E P O W E R L I G H T I C A L O U T L E T - ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS...

Owner's Manual - Page 65

...perform the checks in the system setup program and is known to Use the ...Dell Diagnostics If you experience a problem with your computer cannot display a screen image, see "Lockups and Software Problems" on Dell™ computers. See "System Setup" on page 69 on page to an electrical outlet that is active. Dell Diagnostics CAUTION: Before you begin , if working properly. 2 Turn...

Owner's Manual - Page 72

... front-panel power button before it was turned off your computer using the switch on every day at the time set in just before the system turns on the computer. Boot Settings Enables/disables Fast Boot and Numlock Key. Configuration 72 System Setup NOTE: This feature does not work if you turn off when the power is re...

Owner's Manual - Page 87

... blue in the near vicinity Link integrity light (on integrated network adapter and on integrated network yellow blinking light when there is network adapter) activity Power Power supply: Wattage Heat dissipation Voltage Backup battery 200 W 682 BTU/hr NOTE: Heat dissipation is detected in sleep state;

Owner's Manual - Page 102

...CD media and write to the resources. A technique for distributed desktop, network, enterprise, and Internet environments. direct memory access - ...cable management, and security features to select the data unit size or stripe width. dual-core - A display setting that use...DVI - Many devices do not work properly if the correct driver is typically used to DIN (Deutsche Industrie-Norm)...

Owner's Manual - Page 111

... cable from entering ...used to and from system setup. Service Tag - The setup.exe or install.exe program comes with the optimal clock speed of the file. smart card - Smart cards can open...voltage spikes, such as a handheld digital device or digital camera to your Windows desktop and doubleclick the icon, you call Dell for video cards and controllers. Network connections cannot be used...

Owner's Manual - Page 113

.... virus - uninterruptible power supply - ultra extended graphics...to an unacceptable voltage level. A ...time when there is turned on the system board (in video modes that supports resolutions up to protect against interference. When an infected program starts, its embedded virus also starts. If the floppy disk is left in the boot sectors of cable used when the electrical power...

Owner's Manual - Page 121

See UPS UPS, 28 USB booting to previous state, 78 U uninterruptible power supply. system setup entering, 69 options, 70 screens, 69 V volume adjusting, 63 T telephone numbers, 95 touch pad cleaning, 50 customizing, 44 transferring information to a new computer, ...