Dell XPS 700 Support Question
Dell XPS 700 Support Question
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Question posted by drmmrbMAY on July 12th, 2014
Dell Xps 700 Will Not Power Up Solid Amber Light
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Current Answers
Answer #1: Posted by freginold on August 3rd, 2014 4:56 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related Dell XPS 700 Manual Pages
Owner's Manual - Page 3
...
Power Problems 54
Printer Problems 55
Scanner Problems 56
Sound and Speaker Problems 56 No sound from speakers 56 No sound from headphones 57
Video and Monitor Problems 58 The screen is blank 58 The screen is difficult to read 58 3-D image quality is poor 59
4 Advanced Troubleshooting 61
Diagnostic Lights 61
Dell...
Owner's Manual - Page 9
....dell.com
NOTE: Select your Service Tag or product model.
2 Select Drivers & Downloads, and then click Go. Service call and order status, and warranty and repair information
• Service and Support - Certified drivers, patches, and software updates
• Desktop System Software (DSS)-
depending on your selections.
• How to use Windows XP •...
Owner's Manual - Page 12
...avoid losing data, do not use in a 5.25-inch drive bay carrier. The power light illuminates and blinks or remains solid to ensure maximum system stability. There may exist (see "System Setup" on page ...LEDs can be a problem with an installed device (see "Power Management" on page 45). • Blinking amber - Multi-colored lights provide illumination for the front of a CD/DVD drive.
...
Owner's Manual - Page 23
...does not contain unallocated (and therefore unusable) space. The Microsoft® Windows® desktop displays on the primary monitor.
2 Disable multi-GPU technology in the display settings (...while RAID level 1 is not inherently better or worse than a RAID level 0 configuration. Your Dell XPS computer supports RAID level 0 and RAID level 1.
This section provides an overview of the RAID...
Owner's Manual - Page 38
... memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. When the computer exits from hibernate mode, the desktop is restored...Control Panel icon, click Power Options. 4 Define your power settings on the Power Schemes tab, Advanced tab, and Hibernate tab. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file ...
Owner's Manual - Page 49
...NOTE: Most software includes installation instructions in an environment similar to non-Windows XP operating system environments.
1 Click Start, point to All Programs→ Accessories... computer turns off, and then restart your mouse, press and hold the power button for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD - A solid blue screen appears
TU R N T H E C O M P ...
Owner's Manual - Page 59
...; If available, install working memory of the same type into a working electrical outlet (see "Power Problems" on page 54).
• If the problem persists, contact Dell (see "Contacting Dell" on page 145).
If the computer malfunctions, the sequence of the lights help troubleshoot a problem, your computer (see "Installing Memory" on page 82).
• If...
Owner's Manual - Page 60
Reinstall all USB devices and check all power and data cables.
No memory modules are using is supported by your computer.
• If the problem persists, contact Dell (see "Contacting Dell" on page 145). Light Pattern
Problem Description
Suggested Resolution
A possible graphics card failure has occurred.
• Reseat any installed graphics cards (see "Cards" on...
Owner's Manual - Page 66
... Drivers and Utilities CD.
1 With the Windows desktop displayed, insert the Drivers and Utilities CD. Using...Completed window appears, click Finish.
The ResourceCD window appears.
4 Under Welcome Dell System Owner, click Next. 5 Click Drivers. NOTE: The ResourceCD displays... the instructions on your first time to use Windows XP Device Driver Rollback to reinstall. If you installed additional...
Owner's Manual - Page 70
...keyboard failure, press and release in even intervals until you see the Windows desktop, and then shut down the computer and try again.
5 At the Boot... The time required to boot from the CD.
72
Advanced Troubleshooting Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other ...
Owner's Manual - Page 127
...
Controls and Lights Power control Power light
Hard-drive access light
Serial ATA drive, floppy drive, memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, CD-RW/DVD combo drive, and media card reader two 3.5-inch drive bays four 5.25-inch drive bays four 3.5-inch drive bays for poweron state. solid amber indicates an...
Owner's Manual - Page 143
...
Department Name or Service Area, Website and E-Mail Address
General Support General Support Website: www.dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for portable XPS computers, you may contact Dell through the technical support number listed and your country, find the appropriate country section in...
Owner's Manual - Page 144
...desktops)
Technical Support (servers and workstations)
Corporate Sales
Transaction Sales
Fax
Austria (Vienna)
Website: support.euro.dell.com
International Access Code: 900 E-mail: tech_support_central_europe@dell...Customer Care
Technical Support for portable XPS computers only
Home/Small Business Technical Support for all other Dell computers
Preferred Accounts/Corporate Technical Support...
Owner's Manual - Page 148
... portable XPS computers only Technical Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard
Area Codes, Local Numbers, and
Toll-Free Numbers
0825 387 129 0825 387 270 0825 823 833 0825 004 700...
Owner's Manual - Page 153
...portable XPS computers only Technical Support for all other Dell computers Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop...
Owner's Manual - Page 168
...through the electrical outlet. RPM - Battery-powered clock on computers equipped for troubleshooting problems.
...program - shortcut - If you call Dell for errors. You can be used ...turn off your computer.
A power management mode that is generated...your computer when you access Dell Support at support.dell.com or when you ... acting as infrared and light. Some programs essential to...
Owner's Manual - Page 171
...18 keyboard, 17 line-in, 18 line-out, 18 mouse, 17 network adapter, 17 power, 16 serial, 18 sound, 18 USB, 15, 18
copying CDs general information, 34 helpful... to, 34
cover closing, 125
D
Dell contacting, 143, 145 support policy, 141 support site, 11
Dell Diagnostics, 64
Dell Premier Support website, 9
diagnostic lights, 61
diagnostics Dell, 64 lights, 61
display. See monitor
documentation End User...
Owner's Manual - Page 172
..., 9 error messages
diagnostic lights, 61 problems, 48
F
Files and Settings Transfer Wizard, 32
G
Graphics Dual Graphics, 44
H
hard drive activity light, 15 problems, 47
hardware Dell Diagnostics, 64 drives, RAID...Windows, 10 Service Tag, 10
lights diagnostic, 61 front of computer, 61 hard drive activity, 15 link integrity, 17 network, 17 network activity, 17 power, 14
M
media card reader ...
Owner's Manual - Page 173
..., 40 options, schemes, 41 problems, 54 standby mode, 39
power light conditions, 54
power options properties, 40
printer problems, 55
problems battery, 45 blue screen, 51 CD drive, 46 CD-RW drive, 46 computer crashes, 50-51 computer stops responding, 50 Dell Diagnostics, 64 diagnostic lights, 61 drives, 45 DVD drive, 46 e-mail, 47 error...
Owner's Manual - Page 174
... problems, 56 volume, 56
specifications computer information, 127 connectors, 129 controls and lights, 129 drives, 129 environmental, 131
specifications (continued) expansion bus, 128 memory, 127 physical, 131 power, 130 processor, 127 technical, 127 video, 127-128
standby mode, 39
support contacting Dell, 143, 145 policy, 141
support website, 11
System Restore, 69
system...
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