Dell Vostro 410 Support Question
Dell Vostro 410 Support Question
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Question posted by jchilmarm on August 25th, 2014
Dell Vostro 410 Won't Turn On
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Current Answers
Answer #1: Posted by freginold on November 21st, 2014 4:35 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Dell Vostro 410 Manual Pages
Setup and Quick Reference Guide - Page 2
...other countries. Other trademarks and trade names may be used in this text: Dell, Vostro, DellConnect, and the DELL logo are trademarks of the Blu-ray Disc Association; Model DCGAF
March 2008
...operating systems are not applicable.
All rights reserved. Blu-ray Disc is used by Dell under license; NOTICE: A NOTICE indicates either trademarks or registered trademarks of Intel ...
Setup and Quick Reference Guide - Page 58
... to close the PC Restore Removal window and restart the computer. Windows Vista: Dell Factory Image Restore
1 Turn on as a local administrator.
If you remove PC Restore from your computer, even... on to the computer as a local administrator.
2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR.
3 Double-click the filename DSRIRRemv2.exe. It is recommended that the additional disk...
Setup and Quick Reference Guide - Page 72
Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE: For...incorporates copyright protection technology that shipped with the FCC regulations:
• Product name: Dell™ Vostro™ 410
• Model number: DCGAF
• Company name: Dell Inc. The following information is provided on the device or devices covered in this ...
Service Manual - Page 1
... its own. NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. Dell™ Vostro™ 410 Service Manual
Troubleshooting Computer Cover PCI and PCI Express Cards I/O Panel Memory Processor System Board Contacting Dell
Working on Your Computer Bezel Drives Fans Battery Power Supply System Setup
Notes, Notices, and Cautions...
Service Manual - Page 2
... shipped with your computer. Removing the Bezel
1. Gently bend the bezel grips outward to Contents Page
Bezel
Dell™ Vostro™ 410 Service Manual Removing the Bezel Replacing the Bezel
CAUTION: Before working inside the chassis along the right edge of... Computer Cover). 3. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Service Manual - Page 4
... information, see your computer. For more information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If you are removing the card permanently, install a filler bracket in Before... before removing the cover. Back to Contents Page
PCI and PCI Express Cards
Dell™ Vostro™ 410 Service Manual Removing a PCI or PCI Express Card Installing a PCI or PCI...
Service Manual - Page 7
... the battery to release the battery from the socket. 6. Back to Contents Page
Battery
Dell™ Vostro™ 410 Service Manual Removing the Battery Replacing the Battery
CAUTION: Before working inside your computer. For...to repeatedly reset time and date information after turning on the system board.
1 battery (positive side)
2 battery retention tabs (4)
5.
Replacing the Battery
1.
Service Manual - Page 8
... left side of the page. 4. Back to Contents Page
Contacting Dell
Dell™ Vostro™ 410 Service Manual To contact Dell for you. Click Contact Us on your country or region in the Choose a Country/Region drop-down menu at the bottom of contacting Dell that is convenient for sales, technical support, or customer service issues...
Service Manual - Page 9
...desktop space. CAUTION: To guard against electrical shock, always unplug your computer, read the safety information that sufficient space exists to Contents Page
Computer Cover
Dell™ Vostro™ 410... additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that no tools or extra parts are connected and folded...
Service Manual - Page 11
...2.
Removing the Processor
1. Lift up the processor to Contents Page
Processor
Dell™ Vostro™ 410 Service Manual Removing the Processor Replacing the Processor
CAUTION: Before working inside ...packaging. For technical service, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Be sure that shipped with hardware removal and replacement....
Service Manual - Page 14
... working inside your computer, read the safety information that shipped with a maximum of two 3.5-inch SATA hard drives installed at www.dell.com/regulatory_compliance. Back to Contents Page
Drives
Dell™ Vostro™ 410 Service Manual About the Drives in Your Computer
Your computer supports a combination of these devices: l Up to four 3.5-inch SATA...
Service Manual - Page 25
... captive screws holding the heat sink assembly to Contents Page
Fans
Dell™ Vostro™ 410 Service Manual Remove the Processor Heat Sink Assembly Replacing the Processor ...damaging the processor.
5.
Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Disconnect the heat sink fan cable from the electrical outlet before you replace...
Service Manual - Page 28
.../regulatory_compliance. Slide the I/O panel down to the cable connectors and the cable routing clips.
4. Back to Contents Page
I/O Panel
Dell™ Vostro™ 410 Service Manual Removing the I/O Panel Replacing the I/O Panel
CAUTION: Before working inside your computer, read the safety information that secures the I/O panel. 6. Disconnect the I/O panel ...
Service Manual - Page 30
Back to Contents Page
Memory
Dell™ Vostro™ 410 Service Manual Removing Memory Modules Replacing or Adding a Memory Module
CAUTION: Before ...mixed pairs of PC2-5300 (DDR2 667-MHz) and PC2-6400 (DDR2 800-MHz) memory, the modules function at www.dell.com/regulatory_compliance. NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate ...
Service Manual - Page 32
... as you replace them to the back of the computer chassis.
1
screws (4)
2
power supply
7. Removing the Power Supply
1.
Back to Contents Page
Power Supply
Dell™ Vostro™ 410 Service Manual Removing the Power Supply Replacing the Power Supply Power Supply DC Connector Pin Assignments
CAUTION: Before working inside your computer, read the...
Service Manual - Page 36
... the memory modules from the system board (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the processor from the system board (see Replacing or Adding a...assembly (see Removing the Computer Cover). 4. Back to Contents Page
System Board
Dell™ Vostro™ 410 Service Manual Remove the System Board Replacing a System Board
CAUTION: Before working ...
Service Manual - Page 39
...to make your computer (see the Microsoft® Windows® desktop. This prompt can make that option and the option's current... system logo appears, continue to wait until you see Turning Off Your Computer) and try again.
NOTE: The ... this program. Back to Contents Page
System Setup
Dell™ Vostro™ 410 Service Manual
Overview Entering System Setup System Setup Screens...
Service Manual - Page 44
... trademarks and trade names other countries; and other than its own. disclaims any proprietary interest in any references in the U.S. Back to Contents Page Dell™ Vostro™ 410 Service Manual
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. August 2008 Rev. If you...
Service Manual - Page 45
... mode. Back to Contents Page
Troubleshooting
Dell™ Vostro™ 410 Service Manual
Tools Dell Diagnostics Solving Problems Dell Technical Update Service Dell Support Utility
Tools
Power Lights
CAUTION: Before working by testing it with your computer. l If the power light is off, the computer is either turned off or is turned
on. ¡ Bypass power protection devices...
Service Manual - Page 60
... yourself by your warranty. Back to Contents Page
Working on Your Computer
Dell™ Vostro™ 410 Service Manual Recommended Tools Before Working on Your Computer Inside View of your...clean to avoid bending any connector pins. For additional safety best practices information, see Turning Off Your Computer). While you pull connectors apart, keep them evenly aligned to prevent...
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