Dell V515W Support Question
Dell V515W Support Question
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Question posted by mormitde on April 29th, 2014
Windows 7 Dell V515w How To Clean Printhead
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Current Answers
Answer #1: Posted by RoyanAtDell on May 2nd, 2014 3:24 AM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I work for Dell's Social Media Team. Refer to the below link for help on Troubleshooting Printhead on your printer.
Thank you,
RoyanAtDell.
Dell Social Media and Communities.
Related Dell V515W Manual Pages
User's Guide - Page 3
...ink cartridges...13 Recycling Dell products...15
Using the printer control panel buttons and menus 16
Using the printer control panel...16 ...printer software 22
Minimum system requirements...22 Using the Windows printer software...22 Using the Macintosh printer software...24 Finding and installing optional software...25 Updating the printer software (Windows only)...26 Reinstalling the printer...
User's Guide - Page 9
... Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead.
For updates, check our Web site at support.dell.com. These modes can be used to print more pages with the printer. About your prints. Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media •...
User's Guide - Page 10
... found on the Support Web site.
Find it here
Help using the printer software
Windows Help Open a printer software program or application, and then click Help. Click to view the...Driver downloads • Live chat support • E-mail support • Telephone support
Dell Support Web site-support.dell.com
Note: Select your region, and then select your product to view context-sensitive...
User's Guide - Page 13
Ordering and replacing supplies
13 To know more about recycling Dell products, visit www.dell.com/recycling.
2 Available only on your printer. 2 Open the printer.
Note: The printhead moves to Dell for a single use only Dell ink cartridges. For best results, use only. Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin...
User's Guide - Page 22
If you did not install these additional programs during printer installation
When you do.
You may be available at support.dell.com.
Using the Windows printer software
Software installed during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software ...
User's Guide - Page 23
... Fast Pics)
Manage, edit, transfer, and print photos and documents. Using the printer software
23 Dell Toolbar (referred to install this program from Windows.
Abbyy Sprint OCR
Scan a document and produce text that you can edit with the printer software if the printer has wireless capability. Notes:
• This program is installed automatically with a word...
User's Guide - Page 25
... purchased. Dell Printer Utility (referred to as Wireless Setup Assistant)
Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Finding and installing optional software
For Windows users
1 Click...
User's Guide - Page 27
... software, and then follow the instructions on the computer screen. Installing the printer software
Note: If you installed the printer software on the Welcome screen.
Using the Internet
Updated printer software may be available at support.dell.com. For Windows users
1 Close all open software programs. 2 Insert the installation software CD. b In the Start Search...
User's Guide - Page 99
... or Start. 2 Click All Programs or Programs, and then select the printer program folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup Assistant. 4 Follow the instructions on the computer screen for Windows to locate the driver and finish setting up the printer. Switching between USB and wireless connections (Macintosh only)
You can continue...
User's Guide - Page 113
... addition to the following tasks that you may need to align the printhead. Using the printer software
For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Select your printer performs an automatic maintenance cycle every week if it is plugged into...
User's Guide - Page 114
.... 5 Follow the instructions on the computer screen. 4 Press the arrow buttons to scroll to Maintenance, and then press .
Clean the printhead nozzles to clogged printhead nozzles. Cleaning the printhead nozzles
Poor print quality is finished. Using the printer software
For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and then select the...
User's Guide - Page 115
... document on the paper
exit tray.
3 Press the arrow buttons to scroll to Clean Printhead, and then press . 4 Press to the printer before proceeding.
2 Remove all paper from the printer. 3 Dampen a clean, lint-free cloth with water. 2 Gently wipe the scanner glass clean. Note: Make sure all ink or corrective fluid on a document is turned off...
User's Guide - Page 116
... into a properly grounded electrical outlet. • Make sure the printer is not plugged into any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the...
User's Guide - Page 118
Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles.
3 Wipe the contacts using a clean, lint-free cloth. • On the printhead
Troubleshooting
118 REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
2 Remove the printhead.
User's Guide - Page 120
...MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON
THE PRINTER BOX
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
CHECK THE USB CONNECTION
1 Check the USB ...USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead.
3 Close the printer. Software did not install
If you ...
User's Guide - Page 121
... the cartridges do not seem to Deep Clean Printhead, and then press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges.
An alignment page prints. Contact technical support if the problem persists after a deep
cleaning. RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from...
User's Guide - Page 166
... installation (Mac) 94 changing wireless settings after installation (Windows) 94 checking an unresponsive printer 116 checking ink levels 113 checking the dial tone 85 checklist
before you troubleshoot 116 fax troubleshooting 129 memory card
troubleshooting 136 choosing a splitter, faxing 83 cleaning exterior of the printer 115 cleaning printhead nozzles 114 Club Internet 93 collating copies 56...
User's Guide - Page 169
... in Windows 100 printer control panel 11 using 16 printer does not print wireless 143 printer does not print wirelessly 144 printer does not respond 122 printer memory fax 89 printer printing blank pages 121 printer problems, basic solutions 116 printer software uninstalling 26 printer, setting as default 50 printhead 12 aligning 113 printhead error 117 printhead nozzles cleaning 114 printing...
User's Guide - Page 170
... 128 scanner glass 12 cleaning 115 scanner unit 12 ...printer printing blank pages 121 printhead error 117 software did not install 120 shared printing 101 sharing printer in draft mode 50 printing mode changing 50 proof sheet using 44 protocol 111 publications finding 9
R
received history report 87 receiving faxes
Auto Answer setting 81, 82 automatically 81 manually 82 tips 81, 82 recycling 8 Dell...
User's Guide - Page 171
...122 incorrect language appears on
display 117 page does not print 120 printer does not respond 122 printer printing blank pages 121 printhead error 117 software did not install 120 troubleshooting, wireless changing wireless ... to printer 152
W
Web site finding 9
WEP 90 ad hoc 95
WEP key key index 112 locating 101
Windows software Abbyy Sprint OCR 22 Adobe Photo Album Starter Edition 22 Dell Ink ...
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