Dell V515W Support Question
Dell V515W Support Question
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Question posted by jimmnt on July 24th, 2014
Dell Wireless Printer V515wn Will Not Print
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Related Dell V515W Manual Pages
User's Guide - Page 5
...you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...123 Print troubleshooting...125 Copy and scan troubleshooting...127 Fax troubleshooting...129 Memory card troubleshooting...135 Wireless troubleshooting...137
Notices 155
Product information...155 Edition...
User's Guide - Page 23
... program is installed automatically with a word-processing program.
Printer software
Use the
To
Dell Printer Home (referred to as Wireless Setup Utility)
• Set up the wireless printer on
your printer model.
Dell Service Center (referred to set the Speed
Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports. AdobeTM Photo Album...
User's Guide - Page 25
... Reader)
• View the contents of the printer that you purchased. Dell Printer Utility (referred to as Printer Utility)
• Get help with these applications, depending on a wireless network.
(referred to as Wireless Setup Assistant)
Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead...
User's Guide - Page 77
...
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. If you do not have multiple patterns.
• Set the printer to print incoming faxes to scan before or
after dialing, then the printer does not automatically redial, even when the phone line is busy. Block...
User's Guide - Page 87
... 8 Press to start scanning the document and save on ink and print a report only when a fax job is not set the printer to print a confirmation page, or transmission report, every time you want to... Press the arrow buttons to scroll to save the scheduled fax. You can print reports of the printer? Do not turn off the printer or unplug it from the telephone line before the scheduled time.
9 If ...
User's Guide - Page 89
... faxes (faxes without a Caller ID number). The printer saves an incoming fax to power loss, then the printer automatically prints an error report the next time it prints the fax. For outgoing faxes, it lets you know how many pages were not printed.
The printer prompts you can print the fax later after resolving the error. If...
User's Guide - Page 95
...a-f, and 0-9. For Macintosh users
1 From the Finder, navigate to:
Applications > select your printer folder
2 Double-click Wireless Setup Assistant. 3 Follow the instructions on any capital letters. Advanced wireless setup
Creating an ad hoc wireless network
You can create direct connections to your wireless printer.
In Windows Vista or later
1 Click > Control Panel > Network and Internet...
User's Guide - Page 99
... folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup Assistant. 4 Follow the instructions on the computer screen for Windows to locate the driver and finish setting up the printer. b Double-click Printer Setup Utility or Print Center. Switching between USB and wireless connections (Macintosh only)
You can continue to use the printer wirelessly.
The procedures below...
User's Guide - Page 107
... far away from the access point, print a network setup page. Infrastructure mode provides:
• Increased network security • Increased reliability • Faster performance • Easier setup
Finding the signal strength
Wireless devices have trouble communicating. A common reason wireless printers fail to the wireless access point (wireless router). Another factor is being...
User's Guide - Page 111
... is an IP address? A protocol can be thought of as a wireless printer, computer, or wireless access point) on a network using wireless signals. TCP/IP is made possible by sets of data transmission rules ... numbers separated by periods, such as over most popular. The MAC address of the internal print server is a group of four numbers separated by periods.
An IP address is called protocols...
User's Guide - Page 117
..., then try one or more of the following :
Troubleshooting
117
• "Printer is printing blank pages" on page 121 • "Printer is busy or does not respond" on page 122 • "Cannot delete documents from the print queue" on page 122 • "Cannot print through USB" on page 122
Incorrect language appears on the display...
User's Guide - Page 121
... try another USB port on the computer. Notes:
• Do not remove the alignment page until printing is printing blank pages
Blank pages may have problems, then try installing the cartridges again.
2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press...
User's Guide - Page 136
... a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. You... make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer.
Cannot print documents from a memory card or flash drive
If the "Memory card ...
User's Guide - Page 137
..." on page 145 • "Wi-Fi indicator light is blinking orange during installation" on page 146 • "Wireless print server not installed" on page 150 • ""Communication not available" message appears when printing wirelessly" on page 150 • "Communication with printer lost when connected to Virtual Private Network (VPN)" on page 152 • "Resolving intermittent...
User's Guide - Page 139
... abilities of your access point and network adapters. Hexadecimal characters are A-F, a-f, and 0-9. ASCII
characters in a WEP key are case-sensitive.
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE ACCESS POINT
The range of your wireless network depends on . CHECK THE WIRELESS SIGNAL QUALITY
Print a network setup page and check the signal quality.
User's Guide - Page 143
... following :
• Update the firewall using the most recent update available from the manufacturer.
If the light is activity on Device Manager but the printer will not print wirelessly, then a firewall could be a problem with your computer and its USB support. The Device Manager opens.
4 Watch the Device Manager window while connecting a USB...
User's Guide - Page 144
... the Start Search or Run box, type control printers. 3 Press Enter, or click OK. from the menu. 6 Close the Printers or Printers and Faxes window and try printing again. SELECT THE WIRELESS PRINTER
You may need to select the wireless printer from the menu. The printer folder opens.
4 Right-click the printer in the folder with the matching name and...
User's Guide - Page 152
...to a VPN, open your VPN Client software and check your local network when connected to a wireless printer on your local network and to allow computers to communicate with only the VPN and no other...Most VPNs allow split tunneling due to your wireless network. To check if the computer is not already checked. 7 Click Apply > OK, and then try to print again. If you do not have the ...
User's Guide - Page 170
...printing 101 sharing printer in draft mode 50 printing mode changing 50 proof sheet using 44 protocol 111 publications finding 9
R
received history report 87 receiving faxes
Auto Answer setting 81, 82 automatically 81 manually 82 tips 81, 82 recycling 8 Dell...splitter, choosing 83 SSID ad hoc 95 finding 108 locating 102 wireless network 102 from a Bluetooth-enabled device 47
from a PictBridge-...
User's Guide - Page 171
... appears on
display 117 page does not print 120 printer does not respond 122 printer printing blank pages 121 printhead error 117 software did not install 120 troubleshooting, wireless changing wireless settings after
installation (Mac) 94 changing wireless settings after
installation (Windows) 94 photos do not print from memory
card across wireless network 137 resolving communication problems 152...
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