Dell V515W Support Question
Dell V515W Support Question
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Question posted by t0nAhamm on January 22nd, 2014
Dell V515w Won't Receive Faxes
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Related Dell V515W Manual Pages
User's Guide - Page 5
Creating a contact list...78 Sending faxes...80 Receiving faxes...81 Faxing FAQ...82
Networking 90
Installing the printer on a wireless network...90 Advanced wireless setup...95 Networking FAQ...101
Maintaining the printer 113
Maintaining ink cartridges...113 Cleaning the exterior of the printer...115 Cleaning the scanner glass...115
Troubleshooting 116
Before you troubleshoot...116 Using the ...
User's Guide - Page 12
... (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive faxes.
7 USB port
8 Printhead 9 Scanner unit
Connect the printer to the printer and the telephone line.
Use this port if you do not have a dedicated fax line for the printer, and if this connection method is supported in or removing a USB cable or...
User's Guide - Page 65
... HAZARD: Do not use the fax feature during a lightning storm. Do not set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then you want. Faxing
65
Setting up the printer to fax
Scenario 1: Standard telephone line
Check the scenarios below and follow...
User's Guide - Page 66
... jack
Connected to different wall jacks
Tips for this setup: • If you need to set the printer to receive faxes automatically (Auto Answer On).
• Set the printer to pick up after four rings, then set the printer to pick up calls first and your line, or if you do not subscribe to a distinctive...
User's Guide - Page 67
..., then make
sure that you set the printer to receive faxes automatically (Auto Answer On), but you are expecting a fax. This setting works best if you need
to set the printer to receive faxes automatically. Faxing
67 If you have set it to receive faxes manually (Auto Answer Off). Otherwise, the printer will not receive faxes even if you have set the correct...
User's Guide - Page 76
... successfully. b Press the arrow buttons to scroll to Date/Time, and then press .
The printer also saves the settings that you set the printer to block changes made from the computer. If you view the sent and
received fax history of your telephone number, and then press .
c Press the arrow buttons to scroll to...
User's Guide - Page 77
... from the list. If you do not have multiple patterns.
• Set the printer to print incoming faxes to the distinctive ring
feature on and connected to
receive faxes automatically (Auto Answer On).
• Set the distinctive ring.
Using the Fax Setup Wizard in the printer memory. If you subscribe to fit a page. • Set the...
User's Guide - Page 81
... the name and number of the recipient. 4 Click Fax. The Send Fax Wizard appears.
3 Follow the instructions on : a From the printer control panel, press . Note: In order to Fax Setup, and then press . Receiving faxes automatically
1 Make sure that you must use the fax driver for receiving faxes
When receiving faxes:
• Make sure that the ringer volume is not set...
User's Guide - Page 82
.... Warning-Potential Damage: Do not touch the cables or the and ports while actively receiving a fax. This way, the answering machine picks up calls two rings after the answering machine. If the printer is a fax, then the printer detects the fax signal on the back of rings you pick up after four rings, then set it...
User's Guide - Page 84
Make sure that you want the printer to receive faxes automatically.
Because you want . Each telephone number has a designated ring pattern (a single ring, a double ring, a triple ring). Faxing
84 If the printer is set incorrectly, then the printer rings, but it and will take over the call. If the printer is no way of rings that the answering...
User's Guide - Page 85
... telephone line is not set to Off, especially if you to the printer. Make sure that you set the printer to receive faxes manually, then make sure you know if the telephone line is properly connected to the telephone line
1 While the printer is not working
1 Plug an analog telephone into the wall jack. 2 Listen...
User's Guide - Page 86
...?
Choose a fax quality that fax calls go to the printer and voice calls go to pick up after six rings. How do I fax? Faxing
86 If the call . This feature allows you are received. The resolution, or fax quality, of recipients (broadcast fax), press the arrow buttons to scroll to select a number from the address book. The receiving fax machine...
User's Guide - Page 87
... report, every time you are connected to the telephone carrier, follow the prompts. 3 When prompted, enter the fax number of sent and/or received faxes.
1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup, and then press . 3 Press the arrow buttons to scroll to Reports, and then press . 4 Press...
User's Guide - Page 88
... to Send Log, and then press . • To print received fax history only, press the arrow buttons to scroll to Receive Log, and then press . • To print sent and received fax history, press the arrow buttons to scroll to Activity Report, and then
press .
a From the printer control panel, press . c Press the arrow buttons to...
User's Guide - Page 129
... THE SAME
NETWORK
MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER
Fax troubleshooting
• "Fax troubleshooting checklist" on page 129 • "Cannot send faxes" on page 130 • "Cannot receive faxes" on page 132 • "Cannot run the fax software" on page 133 • "Fax error messages on the printer control panel" on page 134
For...
User's Guide - Page 130
... Speed, and then press .
5 Select a sending speed, and then press . Cable modem • If the printer is plugged into the first port on the back of the receiving fax machine must match or be received. Cannot send faxes
If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the modem...
User's Guide - Page 131
... the arrow buttons to select On, and then press . When a fax has too many errors, the fax may appear in the printer memory. ENABLE ERROR CORRECTION
Errors and blurs may be rejected by the receiving fax machine.
It also automatically reduces the resolution of the fax to transmit the bad blocks of data again and correct...
User's Guide - Page 132
... out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you are using a PBX system, then make sure that the following are set :
• Auto Answer is connected to a distinctive ring service).
Cannot receive faxes
If the "Fax troubleshooting checklist" does not solve the problem, then try one...
User's Guide - Page 170
... 120 shared printing 101 sharing printer in draft mode 50 printing mode changing 50 proof sheet using 44 protocol 111 publications finding 9
R
received history report 87 receiving faxes
Auto Answer setting 81, 82 automatically 81 manually 82 tips 81, 82 recycling 8 Dell products 15 redial attempts, fax setting 76 redial time, fax setting 76 reducing an image...
User's Guide - Page 171
...takes too long or freezes
the computer 129 troubleshooting, fax
cannot receive faxes 132 cannot run fax software 133 cannot send faxes 130
error messages, printer control panel 134
troubleshooting, jams and misfeeds
paper ... Photo Album Starter Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 Printing Preferences 22 Service Center 22 ...
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