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Dell PowerVault TL2000 Support Question

Dell PowerVault TL2000 Support Question

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Question posted by jroIkon36 on March 5th, 2014

Cannot Eject Tape Dell Powervault Tl4000

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Answer #1: Posted by MWatDell on March 5th, 2014 3:24 AM
This answer was accepted by the poster of the original question.
MWatDell

Member since:
November 17th, 2011

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Hi jroIkon36

I assumed you are referring to unable to eject the tape cartridge from the tape drive?
Basically, if that is the case you will require an onsite service to remove the tape cartridge manually.

Just to confirm that is the case, have you try rebooting the TL4000?
Is there any error codes from the LCD panel from TL4000?
Please check the error code if there is and check the action needed for solution.
Please refer to Chapter 8 on the manual:-
ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_powervault/powervault-tl4000_User%27s%20Guide_en-us.pdf

Let us know how it goes.


MW@Dell

Related Dell PowerVault TL2000 Manual Pages

Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 23

...drives with easy access to cartridges via four removable magazines. Chapter 1. Front panel of a 2U library 54 1-1 Product Description The DellPowerVaultTL2000 Tape Library (2U library) and the Dell PowerVault TL4000 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. Front Panel 3 1 2 3 a77ug239 8 46...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 46

... storage slots and drives in Logical Library 1 v Department Y is in 3-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Using Multiple Control Paths for the library to the storage ...Data Path Failover (key entered at the device driver interface). Thus, the data processing for the same logical library. The device driver initiates error recovery and continues the ...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 54

...ft). v L Port - Therefore, you to the distances that the library supports on a Storage Area Network With Storage Area Network (SAN) components, the possibilities for both 50 micron and 62.5 micron is defined...micron), and the device to an active port, such as two logical devices. Not all software and systems 3-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 78

... Minimum Prerequisites for failover. The customer should contact their TSR (technical sales representative) to make available the library managed encryption options. 4-22 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug199 On the Encryption screen, enter the Feature Activation Key to purchase this feature. Feature Key verification screen Note: Follow...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 88

.../or Medium Changer . Verifying the Connection 1. Only the devices physically located at the beginning and end of SCSI devices, consult the operating system documentation. For more information on page 9-1. Important: To manually release a magazine, see Figure 4-34 on page A-1. 4-32 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The right magazine (see "Releasing the...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 124

..., except for Half Height drives. an overall library diagnostic v Run Tests - Service: Library Verify menu 1. v Push the Select key to execute Library Verify. 5-30 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug047 Push the Select key to select the drive. The Service Menu contains the following procedure. Before performing any service functions...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 140

... the exclamation mark on 4U library only for library firmware levels at or below 8.xx the Path Failover feature is available for failover. 5-46 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide a77ug117 Figure 5-38. The 4U library Configure Library: Logical Libraries page Configure Library: Path Failover This page allows the user to...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 174

... technical support. See "Removing Cartridges from storage slot Cleaning or data cartridge incompatible with ...flashes. Do not degauss Ultrium cartridges. 4. Ensure that you from ejecting the cartridge. v Library firmware: Monitor → Library →... Thorough Inspection" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide The backup software needs...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 258

... a list of taking down other SCSI devices in Netware 1. Ultra160 SCSI [slot 201] 0x15 [V321-A3-D5:0] IBM ULT3580-TD3 5BG2 0x09 [V321-A4] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 202] 2. Select Edit STARTUP.NCF from the Configuration Options screen. 4. D-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide You can find out...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 270

... Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide DIAG . differential. download. (1) To transfer programs or data from serial-by-bit to house tape cartridges. An instruction that neutralize the magnetism of operations. Character. A tape cartridge that makes magnetic tape nonmagnetic. compact disc (CD). Contrast with cleaning cartridge. A device...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 272

... It occurs during library initializing. Manual action is the key storage consideration. I -4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Input/output processor. K kilogram (kg).... characters used to identify or name data element and possibly to another program, device, or system. A computer network within a limited area. GBIC. INTRO. One thousand ...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 274

...A storage device into...storage subsystem, such as a unit. Preventive maintenance. A standard specified by -bit. A packaged collection of articles used to controllers. recording density. An error condition that houses the components of documents. scratch cartridge. Small computer system interface. segment. Serial Attached SCSI (SAS). I-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape...
Dell Model TL2000/TL4000 Tape Library- User's Guide - Page 283

Spine information: DellPowerVaultTL2000 Tape Dell PowerVault TL2000 Tape Library and TL4000 Library and TL4000 Tape Library Tape Library User's Guide
Dell PowerVault TL4000 Failover Configuration Guide - Page 1

... For Failover Support 11 Heterogeneous validated configurations 13 Configuring your Environment to Support Failover 15 Dell PowerVaultTL2000/TL4000 Library Failover Setup 16 Take the Library Offline...16 Upgrade Library and Drive Firmware to... to the LTO drive generation and form factor installed in the tape library. Please note the supported configurations are closely related to www...
Dell PowerVault TL4000 Failover Configuration Guide - Page 2

Dell PowerVaultTL4000/TL2000 Failover Guide What is designed to provide automatic path failover to the running Backup Application. The failover event is enabled by the tape library and handled by the device driver making it transparent to a preconfigured redundant path in the event that can be constructed. Important Note: Failover is that support failover in...
Dell PowerVault TL4000 Failover Configuration Guide - Page 15

... environment. • Enough cables to your Dell PowerVaultTL2000/TL4000 library for your Environment to Support Failover Ensure you have the following for latest documentation and updates Refer to the Dell PowerVaultTL4000\TL2000 Tape Library User's Guide for more information • A Dell PowerVaultTL4000\TL2000 Tape Library failover license • A host system...
Dell PowerVault TL4000 Failover Configuration Guide - Page 20

...device Device Manager shows device correctly. 8 Reset the library drive that utilizes both drives in the library. Let job sit in Pending state for latest documentation and updates New media is unloaded. 6 Start another backup job to the library. Job restarts. step 2. Dell PowerVaultTL4000/TL2000...Direct the restore job to a single tape drive. 3 Make note of the Job...
Dell PowerVault TL4000 Failover Configuration Guide - Page 22

A message box appears asking the user to the Storage Resources/Libraries/"your failed library"/Master pool. Not all drive failures will be updated to the user. Reproduction in any proprietary interest in the CommVault event viewer after the tape unload completes. Dell PowerVaultTL4000/TL2000 Failover Guide Appendix A ­ Recovering from a failover event Recovering from ...
Dell Model TL24iSCSIxSAS 1Gb iSCSI to SAS bridge Support Matrix - Page 3

...the written permission of Red Hat Inc. All rights reserved. Trademarks used in the United States and other than its own. and other countries; in Dell PowerVault TL2000 and Dell PowerVault TL4000 tape libraries with the Dell PowerVault Tl2000\TL4000 backup applications. Dell Inc. in this text: Dell, PowerConnect, PowerVault, PowerEdge, and the DELL logo are registered trademarks of...
Manual - Page 4

... connected to the disk and tape device. This offering allows a customer to directly attach a tape backup target to their iSCSI ... setup considerations regarding the ISVs, server initiators, networks and storage target. SECTION 2 INTRODUCTION This white paper assumes a typical...TL2000/TL4000 with 5-10 Windows servers as an example of tape libraries (Dell PowerVault TL2000 & TL4000). this solution.

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