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Question posted by a1kessy on October 31st, 2014

Dell Power Edge R620 Power Supply Mismatch

inproper power supply

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Answer #1: Posted by JCatDell on October 31st, 2014 9:29 AM

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JCatDell

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Hi,

Do the power supplies match? You may want to try reseating the power supplies and making sure the firmware and bios on the system is up to date. http://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r620/drivers

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Related Dell PowerEdge R620 Manual Pages

User Manual - Page 7

... 495 W, 750 W, and 1100 W AC Power Supply Unit) or -(48-60) V de CC (with 1100 W DC power supply unit) 7 This service may be offered in all locations. This document is provided on support.dell.com/manuals and read the updates first because they often supersede information in other documents. Dell offers comprehensive hardware training and certification...

User Manual - Page 8

...your system, go to support.dell.com. Voltage -(48-60) V DC 8 DC Power Supply (per power supply) Wattage 495 W, 750 W, or 1100 W Heat dissipation 1908 BTU/hr maximum (495 W power NOTE: Heat dissipation is calculated using the power supply wattage rating. Frequency: Current consumption: 50 Hz/60 Hz (AC power supply unit) 12 A - 6.5 A (X 2) (with 1100 W AC power supply unit) 10...

Owner's Manual - Page 6

... Troubleshooting A Damaged System...99 Troubleshooting The System Battery...100 Troubleshooting Power Supplies...100 Troubleshooting Cooling Problems...100 Troubleshooting Cooling Fans...101 Troubleshooting System Memory... Cards...105 Troubleshooting Processors...106 5 Using System Diagnostics...107 Dell Online Diagnostics...107 Dell Embedded System Diagnostics...107 When To Use The Embedded System ...

Owner's Manual - Page 10

...Service Tag, NIC, MAC address, and so on . The LCD lights blue during normal system operation. The power button controls the power supply output to navigate the control panel LCD menu. Item Indicator, Button, or Icon Description Connector NOTE: DVD devices...error messages. A slide-out label panel, which allows you to two 2.5 inch Dell PowerEdge Express Flash devices (PCIe SSDs).

Owner's Manual - Page 19

... a mismatch. CAUTION: AC power supplies support both 220 V and 110 V input voltages. CAUTION: If two power supplies are used, they must power down the system. To change from a High Output configuration to install your system into a rack, if required. • Any media that ships with your system that provides documentation and tools for updates on support.dell...

Owner's Manual - Page 39

...product documentation, or as directed by a certified service technician. Inside the System-10 Hard Drive System 1. power supplies (2) 7. network daughter card Cooling Shroud 10. riser card 1 11. control panel 2. DIMMs (24)...of data. 1. Read and follow the safety instructions that is not authorized by Dell is not covered by your system with the product. Open the system. 3. ...

Owner's Manual - Page 72

.... Hot Spare Feature Your system supports the Hot Spare feature that is more information on the active power supply is supplied to an active output state. CAUTION: The system requires one power supply at support.dell.com/manuals. CAUTION: When installing 1100 W AC or DC PSU, you intend to unlatch and lift the optional cable management...

Owner's Manual - Page 73

... documentation, or as directed by the online or telephone service and support team. The power-supply status indicator turns green to recognize the power supply and determine its status. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by Dell is functioning properly. 73 NOTE: When installing, hot-swapping, or hot-adding a new...

Owner's Manual - Page 74

... capable of copper wire. 2. Damage due to safety grounds. Damage due to a -(48-60) V DC supply source that is not authorized by Dell is not covered by your warranty. WARNING: For equipment using -(48-60) V DC power supplies, a qualified electrician must comply with the product. CAUTION: Connect the equipment to servicing that is suitably...

Owner's Manual - Page 75

... can permanently damage the power supply or the system. 2. Assembling and Connecting the Safety Ground Wire 1. safety ground wire 2. Strip the insulation from electrostatic discharge, the captive screws must perform all safety instructions that is not authorized by Dell is not covered by your warranty. 3. Do not attempt connecting to fix it over...

Owner's Manual - Page 76

... the optional cable management arm if it interferes with power supply removal. rubber cap 3. wire RTN 7. All electrical wiring must perform all safety instructions that is not covered by Dell is powered on. NOTE: You may have to remove. 2. Press the release latch and slide the power supply out of the chassis. 76 wire -48 V 6. Read...

Owner's Manual - Page 77

... supply is not covered by Dell is functioning properly. 77 Damage due to recognize the power supply and determine its status. Install the DC power connector in Watts) is fully seated and the release latch snaps into the chassis until the power supply is listed on the power supply label. 2. power supply status indicator 4. NOTE: The maximum output power (shown in the power supply...

Owner's Manual - Page 78

... and follow the safety instructions that is not authorized by Dell is incorrectly installed. Removing The Power Supply Blank CAUTION: To ensure proper system cooling, the power supply blank must be done by a certified service technician. To install the power supply blank, align the blank with the power supply bay and insert it into place. See your product documentation...

Owner's Manual - Page 94

...the system has been powered down and hold the metal tab on the system board. Damage due to servicing that is not authorized by Dell is hot to create ...covered by your hard drives. 1. Remove the following: a) cooling shroud b) memory modules c) cooling fans d) power supply(s) e) all expansion cards and the integrated storage controller card h) network daughter card i) internal dual SD module ...

Owner's Manual - Page 96

... controller card g) heat sink(s)/heat-sink blanks and processors(s)/processor blanks h) all expansion-card risers i) power supply(s) j) cooling fans k) memory modules l) cooling shroud 5. Damage due to the system board assembly, SAS... the product. 1. For more information, see the iDRAC7 User's Guide at support.dell.com/manuals. 96 CAUTION: Do not lift the system board assembly by a certified...

Owner's Manual - Page 99

... peripherals, and disconnect the system from the system: - Ensure that is not authorized by Dell is not covered by your product documentation, or as directed by a certified service technician....If the system does not start properly, see Getting Help. Power supply(s) - 3. Power supply(s) - If the tests fail, see Getting Help. 8. Expansion-card risers (if present) - Reinstall ...

Owner's Manual - Page 100

...from the electrical outlet for the time kept in your warranty. Reseat the power supply by a certified service technician. Troubleshooting Cooling Problems CAUTION: Many repairs may only... power supply and to servicing that is not authorized by Dell is not covered by a defective battery. Damage due to servicing that came with the product. Troubleshooting Power Supplies CAUTION...

Owner's Manual - Page 116

... not supported • GPU is not supported • LRDIMM is not supported • 130 W (4 core) and 135 W processor is not supported • Redundant power supplies are required • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported -40 °C to 65 °C (-40 °F to 149 °...

Owner's Manual - Page 125

... reinstall the power supply. Action Remove and reinstall the power supply at the next service window. PSU0003 Message The power input for the power supply. Verify the input power is within the operating requirements for power supply is removed from disk drive bay . PDR1016 Message Drive is lost. Check PSU. PSU0006 Message Power supply type mismatch. 125...

Owner's Manual - Page 127

... Help. PSU0076 Message A power supply wattage mismatch is rated for watts. Action Check input power. LCD Message An over voltage fault detected on power supply . power supply is detected; PSU1201 Message Power supply redundancy is non-redundant because of a power supply exception, a power supply inventory change, or a system power inventory change. Details The...