Dell OptiPlex GX620 Support Question
Dell OptiPlex GX620 Support Question
Find answers below for this question about Dell OptiPlex GX620.Need a Dell OptiPlex GX620 manual? We have 1 online manual for this item!
Question posted by heathaj on April 26th, 2014
What Can I Do If My Computer Says No Boot Available For Optiplex Gx620 That Is
running windows xp
Current Answers
Answer #1: Posted by RoyanAtDell on April 26th, 2014 3:39 AM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I work for Dell's Social Media Team. I am guessing the error message is Not Bootable Device Found, which is an issue with the hard drive as the system is undable to detect it. You could try reseating the hard drive cable to see if that helps. For help click on the below link, click on manuals, click on PDF next to service manual, and refer to Page 74.
Thank you,
RoyanAtDell.
Dell Social Media and Communities.
Related Dell OptiPlex GX620 Manual Pages
Quick Reference Guide - Page 2
.... Information in this document is strictly forbidden. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are optional and may be used in this document to change...2006
P/N K8502
Rev. Abbreviations and Acronyms
For a complete list of your computer. Microsoft and Windows are registered trademarks of Dell Inc.
Other trademarks and trade names may not ship with all computers...
Quick Reference Guide - Page 3
... Dell Diagnostics 32 System Lights 35
Diagnostic Lights 36 Beep Codes 39 Running the Dell™ IDE Hard Drive Diagnostics 40 Resolving Software and Hardware Incompatibilities 40 Using Microsoft® Windows® XP System Restore 40 Reinstalling Microsoft® Windows® XP 42
Contents
3 Back View 10 Desktop Computer - Back View 12 Small Form Factor Computer -
Quick Reference Guide - Page 5
...not ship with your computer. Desktop System Software (DSS)
Located ...run the Dell Diagnostics (see page 33), or access your computer. NOTE: Drivers and documentation updates can use the CD to troubleshoot and solve problems
User's Guide Available in certain countries.
Finding Information
NOTE: Some features may not be available for your computer or in the Microsoft® Windows® XP...
Quick Reference Guide - Page 7
... system is optional and may not be available in certain regions. Ultra-small form factor...Desktop chassis • DCSM -
Small form factor chassis • DCCY - NOTE: The color of your CD varies based on the operating system you reinstall your operating system, use the optional Drivers and Utilities CD to reinstall drivers for devices (such as a
modem)
• How to use Windows XP...
Quick Reference Guide - Page 10
... cover.
2 padlock ring
Insert a padlock to lock the computer cover.
3 voltage selection switch Your computer is equipped with a manual voltage-selection switch.
(may not be available on To help avoid damaging a computer with a manual voltage-selection switch, set the
certain computers)
switch for the voltage that your monitor and attached devices...
Quick Reference Guide - Page 11
... computer will perform an operating system shutdown.
4 Dell badge
The badge can be rotated to turn on the computer.
Instead, perform an operating system shutdown. Desktop Computer - You can access connectors for 6 seconds or longer.
NOTICE: To avoid losing data, do not turn the badge. It is established.
3 power button
Press...
Quick Reference Guide - Page 13
... badge.
Instead, perform an operating system shutdown.
This light indicates that your monitor and attached devices are electrically rated to operate with the AC power available in
your location.
5 padlock ring
Insert a padlock to lock the computer cover.
6 cover release latch
Use this button to turn off the computer by pressing...
Quick Reference Guide - Page 15
..., ensure that most closely matches the AC power available in
your location. 4 voltage selection switch Your computer is equipped with a manual voltage-selection switch.
(may not be available on To help avoid damaging a computer with the AC power available in your online User's Guide.
• Green - Mini Tower, Desktop, and Small Form Factor Computers -
Quick Reference Guide - Page 30
...documentation that came with your monitor for the voltage that most closely matches the AC power available in Japan is compatible with a voltage selection switch on the cable connectors. Voltage from... voltage selection switch must be set to the 115-V position even though the AC power available in your computer and operating system. Tighten the thumbscrews on the back panel must be ...
Quick Reference Guide - Page 32
...the Dell Support website at support.dell.com. record your online User's Guide and run the Dell Diagnostics before you experience a problem with your computer, perform the checks in...patterns;
When to help from the same location as expected. For the latest troubleshooting information available for an example of the Express Service Code and Service Tag. For information on page 5...
Quick Reference Guide - Page 33
... press . 4 Select the listing for the CD/DVD drive option from the CD boot menu. 5 Select the option to run. When the DELL logo appears, press immediately.
If multiple versions are listed, select... the device you want to run. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Start the Dell Diagnostics from...
Quick Reference Guide - Page 35
... normally.
Check "Diagnostic Lights" on page 36 to complete.
If the computer does not boot, contact Dell for instructions on diagnosing the beep code. For information on , and the ...executing.
Quick Reference Guide
35 Power Light
Problem Description
Suggested Resolution
Solid green
Power is running a test, or a device on page 39 for technical assistance. No corrective action is...
Quick Reference Guide - Page 36
...the computer malfunctions during the POST process, the pattern displayed on the lights change as the boot process completes. The diagnostic lights can be "off " condition, or a possible pre-...
CAUTION: Before you troubleshoot a problem, your online User's Guide.
36
Quick Reference Guide
the Run the BIOS Recovery utility, wait for a short time, and then turn off. When the computer...
Quick Reference Guide - Page 37
....
For information on contacting Dell, see your online User's Guide.
• If you have identified a faulty module or reinstalled all modules without error.
• If available, install properly working memory of the same type into your online User's Guide.
A possible graphics card failure has occurred.
• If the computer has a graphics...
Quick Reference Guide - Page 38
..., contact Dell. For information on contacting Dell, see your online User's Guide.
A failure has occurred. After POST is complete, all modules without error.
• If available, install properly working memory of the same type into your computer.
• If the problem persists, contact Dell. None.
38
Quick Reference Guide For information...
Quick Reference Guide - Page 41
... programs. Do not alter, open , or delete any files or programs until the system restoration is automatically selected. If two or more restore points are available, click the restore point that you want to see and select restore points. Undoing the Last System Restore
NOTICE: Before you to restore your computer...
Quick Reference Guide - Page 42
...
If you reinstall Windows XP with less than 200 MB of the computer. To verify that System Restore is enabled:
1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5 Ensure that were installed during assembly of free hard-disk space available, System Restore...
Quick Reference Guide - Page 43
... want to recover your current Windows XP data, type r to select the repair option, and remove the CD.
4 If you see the Windows desktop, and then shut down the computer and try again.
5 Press the arrow keys to select CD-ROM, and press . 6 When the Press any key to boot from the CD.
6 When the...
Quick Reference Guide - Page 44
...the How will use the Drivers and Utilities CD while you are running Windows. 1 Turn on the computer and allow it to boot to register with the Drivers and Utilities CD. 20 Reinstall your ...
appears, click Skip. 15 When the Ready to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive. Windows XP installs the operating system components and configures the computer. The...
Quick Reference Guide - Page 45
To view all available drivers for your computer. Quick Reference Guide
45 The Drivers and Utilities CD (optional) scans your computer's hardware and operating system, and then a list of ...
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