Dell OptiPlex 980 Support Question
Dell OptiPlex 980 Support Question
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Question posted by jerradio on July 2nd, 2014
How To Access The Recovery Drive On Optiplex 980
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Current Answers
Answer #1: Posted by DELLShawnB on July 2nd, 2014 12:49 PM
DELLShawnB
Member since:
April 3rd, 2014 Points: 101,105
Member since:
April 3rd, 2014 Points: 101,105
Hello jerradio,
There are a couple of methods available to restore a Dell system to its factory default settings. These options differ depending on the way the system was imaged from factory / what recovery functionality was set up after point of sale.
Check out the following guides for information on System recovery options:
Restoring Your Computer´s Software to the Factory Settings
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266618&DoNotRedirect=y
How to restore your Windows 7 computer to factory settingshttp://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_362066
Thanks,
Shawn B
Get Support on Twitter @DellCaresPro
http://www.dell.com/learn/us/en/uscorp1/corp-comm/dell-social-media
Related Dell OptiPlex 980 Manual Pages
Setup and Features Information Tech Sheet - Page 1
...Factor: DCCY1F series
February 2010 Desktop: DCNE1F; Front and Back View
1 2 34
12 11
5 19
6 7
18 8 9 10
About Warnings
WARNING: A WARNING indicates a potential
for property damage, personal injury, or death.
13
14
15
16 17
1 drive activity light 2 network activity ... Page 1 Tuesday, January 19, 2010 4:39 PM
Dell™ OptiPlex™ 980
Setup and Features Information
Mini Tower -
Setup and Features Information Tech Sheet - Page 6
..., 2 GB, 4 GB 1066 MHz or 1333 MHz DDR3 1 GB 16 GB
Drives
Mini Tower Desktop
Externally accessible:
3.5-inch drive bays
one
one
5.25-inch drive bays
two
one
Internally accessible:
3.5-inch SATA drive bays
two
one
Available devices:
2.5-inch SATA hard drives
two
two
3.5-inch SATA hard drives
two
one
5.25-inch SATA
two
one
DVD-ROM,
DVD/CD...
Service Manual - Page 1
... trade names may be used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc. May 2010 Rev.
Trademarks used in this document to... countries. All rights reserved. Information in this document is strictly forbidden. Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Working on Your Computer Specifications Removing and Replacing Parts System Board ...
Service Manual - Page 2
... Compliance Homepage at the back of cable, press in this type of the computer. Back to Contents Page
Working on Your Computer
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer
Before Working Inside Your Computer...
Service Manual - Page 11
Back to Contents Page
Removing and Replacing Parts
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Cover Drive Cover Optical Drive Hard Drive/Cage Front Panel Expansion Card Wireless Module Processor Fan Heat Sink and Processor
Memory Module Internal Speaker Front Thermal Sensor Power Supply Control Panel Front I/O ...
Service Manual - Page 12
Back to Contents Page
System Board Layout
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
1 service mode jumper (Service_Mode) 2 RTC reset jumper (RTCRST)
3 ...
front panel connector (FRONTPANEL)
15 internal buzzer (BEEP)
16 password jumper (PSWD)
17 SATA drive connectors (SATA0-3)
18 intruder connector (INTRUDER)
19 internal USB connector (INT_USB)
20 front I/O connector(FIO)
...
Service Manual - Page 14
...Drive Onboard or USB CD-ROM Drive...; OptiPlex™ 980 Service Manual-Desktop
Boot... Menu Navigation Keystrokes Entering System Setup System Setup Menu Options
Boot Menu
Press or when the Dell™ logo appears to navigate the System Setup screens. Navigation Keystrokes
Use the following keystrokes to initiate a one -time boot menu by pressing Access...
Service Manual - Page 19
... system logo appears, continue to wait until you see the Windows desktop. Then shut down your hard drive or from your Drivers and Utilities media. Insert the Drivers and ...Utility Partition and press . 4. Back to Contents Page
Diagnostics
Dell™ OptiPlex™ 980 Service Manual-Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights
Dell Diagnostics
When ...
Service Manual - Page 26
... view the following illustrations. 1. Removing the Cover
NOTE: You may need to install Adobe Flash Player from Adobe.com to Contents Page
Cover
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Service Manual - Page 30
... www.dell.com/regulatory_compliance.
Follow the procedures in Before Working Inside Your Computer. 2. Removing the Drive Panel
1. Slide the drive release latch toward the base of the computer. Back to Contents Page
Drive Panel
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped...
Service Manual - Page 32
... additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the drive panel. 3. Disconnect the power cable from Adobe.com to Contents Page
Optical Drive
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your...
Service Manual - Page 35
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page
Hard Drive
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer. Follow the procedures in Before Working ...
Service Manual - Page 38
... Contents Page
Front Panel
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer. To remove the lower front panel, release the tabs. Remove the drive cover. 3. Remove the hard drive. 5. Remove the optical drive. 4.
Removing the Cover
1. Follow the procedures...
Service Manual - Page 41
..., see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Pull back the expansion slot release latch. Back to Contents Page
Expansion Card
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Service Manual - Page 43
... Module
1. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page
Wireless Module
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Service Manual - Page 49
Follow the procedures in Before Working Inside Your Computer. 2.
Disconnect the hard-drive power, data, processor-fan power cables on the processor fan. Removing the Fan
1. Back to Contents Page
Fan
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your...
Service Manual - Page 65
... connected to Contents Page
Power Supply
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer. Follow the procedures in Before Working Inside Your Computer. 2. Back to the hard drive, optical drive and system board. Removing the Power Supply
1. For...
Service Manual - Page 69
... safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the drive cover. 3. Follow the procedures in Before Working Inside Your Computer. 2. Back to Contents Page
Control Panel
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that...
Service Manual - Page 73
Remove the drive cover. 3. Removing the I /O Panel
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Back to Contents Page
I /O Panel
1. Follow ...
Service Manual - Page 80
... procedures in Before Working Inside Your Computer. 2. Remove the heat sink and processor. 4. Remove the optical drive. 3. Disconnect all the cables on the system board. Back to Contents Page
System Board
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with...
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