Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
Find answers below for this question about Dell OptiPlex 960.Need a Dell OptiPlex 960 manual? We have 4 online manuals for this item!
Question posted by thiBones on November 16th, 2013
Replaced Motherboard And Power Supply Computer Still Will Not Start Optiplex
960
Current Answers
Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 8
... filler panel
9 flex bay (for optional floppy drive 10 USB 2.0 connectors (4) or memory card reader)
11 headphone connector
12 microphone connector
Mini Tower - Back View
3
4
2 5
1
6
7
1 power supply check button
2 power supply check light
3 cover-release latch and padlock ring 4 security cable slot (security screw also an option)
8
About Your Computer
Setup and Quick Reference Guide - Page 11
Back View
1
23
4
7
6
5
1 expansion card slots (4) 3 power supply check light
5 security cable slot 7 back-panel connectors
2 power supply check button
4 cover-release latch and padlock ring (security screw also an option)
6 power connector
About Your Computer
11 Desktop -
Setup and Quick Reference Guide - Page 14
Small Form Factor- Back View
1
2
3
4
1 expansion-card slots (2) 3 power supply check light
5 security cable slot 7 back-panel connectors
5
7
6
2 power supply check button
4 cover-release latch and padlock ring (security screw also an option)
6 power connector
14
About Your Computer
Setup and Quick Reference Guide - Page 35
... pressing the test button. Specifications
35 If the LED does not light up, the power supply may be connected during this test.
AC power must be connected to the network. Amber/Yellow
off (no light) - DC power supply
Wattage
Mini Tower: 305 W
Desktop: 255 W
Small Form Factor: 235 W
Maximum heat dissipation Mini Tower: 165 W
(MHD) wattage...
Setup and Quick Reference Guide - Page 41
... Blinking Amber
Steady Amber
Problem Description A possible motherboard, power supply, or peripheral failure has occurred.
Suggested Resolution
1 Power off computer, leaving the computer plugged in. Press and hold the power supply test button on page 66).
4 If the LED still does not illuminate, the problem is probably with your motherboard. Contact Dell (see "Contacting Dell" on the...
Setup and Quick Reference Guide - Page 42
...motherboard failure has occurred.
• Replace the CPU with a known good CPU.
Contact Dell (see "Contacting Dell" on page 66). A possible motherboard...BIOS may be corrupt or missing. If the computer starts normally, continue to a different DIMM connector and restart ... Suggested Resolution
Memory modules are detected, but a memory power failure has occurred.
• If two or more ...
Setup and Quick Reference Guide - Page 43
... occurred.
• Remove all internal and external peripherals, and restart the computer. Contact Dell (see "Contacting Dell" on page 66). A possible motherboard failure has occurred.
• Disconnect all peripheral cards from the power supply unit.
• If the system still fails to the operating system.
• Ensure that the display is connected and...
Setup and Features Information Tech Sheet - Page 2
...
8 CD/DVD filler panel
9 flex bay (for optional floppy drive or 10 USB 2.0 connectors (4) memory card reader)
11 headphone connector
12 microphone connector
13 power supply check button
14 power supply check light
15 cover release latch and padlock ring 16 security cable slot
17 power connector
18 back panel connectors
19 expansion-card slots (4)
Desktop -
Setup and Features Information Tech Sheet - Page 3
... 9
13
8 76
5
14
15
16
19
18
17 5 USB 2.0 connectors (2) 7 headphone connector
9 hard drive activity light 11 WiFi (optional) light 13 expansion card slots (4) 15 power supply check light 17 security cable slot 19 back panel connectors
6 microphone connector 8 flex bay (for optional floppy drive, memory
card reader, or second 3.5-inch hard...
Setup and Features Information Tech Sheet - Page 4
Mini Tower, Desktop, and Small Form Factor
1
2
3
4
5
6
7
8
9
14
13
12
11
10
1 PS2 mouse connector
...connector 8 USB 2.0 connectors (2) 10 link integrity light 12 diagnostic lights 14 power supply check button 16 cover release latch and padlock ring 18 power connector
Back Panel Connectors - 1 power button, power light
3 CD/DVD drive (slimline) 5 Dell badge 7 microphone connector 9...
Setup and Features Information Tech Sheet - Page 8
... when the computer does not start indicates that the system board cannot start initialization. one external 3.5-inch bay, two internal 3.5-inch bays
Desktop - inch HDDS or the ... one internal 3.5-inch bay
NOTE: The desktop platform can accommodate two 3.5-inch HDDs, provided
no light) -
This could be a system board or a power supply problem. Drives (continued)
Internally accessible: ...
Setup and Features Information Tech Sheet - Page 9
... on the link speed: (on integrated network adapter)
Power
DC power supply:
NOTE: See the safety information that shipped with your computer for important voltage-setting information.
Network activity Yellow blinking light. Voltage
115/230 VAC, 50/60 Hz
Power
Mini Tower - 305 W (standard); 255 W (EPA) Desktop - 255 W (standard or EPA) Small Form Factor - 235...
Technology Guide - Page 3
... with up to asset retirement. And the OptiPlex 960 delivers: Help reduce power consumption-and cost- with Dell's power supply, which is up to a 24-month lifecycle...OPTIPLEX GETS GREEN Dell is committed to look no further than the OptiPlex 960. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6... Microphone Connector
BACK VIEW
1
Power Supply Built in Self Test Button
2
Power Supply Status Light
Cover-release latch
3
and padlock ring (security screw
optional)...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out ...PCI-E port/SLOT1 and
PCI port/SLOT2)
8
Service Mode Jumper (SERVICE_MODE)
20
Floppy Connector (DSKT)
9
Power Connect (POWER)
21
Internal Speaker (INT_SPKR)
10
Front Panel Connector (FRONTPANEL)
22
Connector for Optional Wireless Card
11 Serial...
Technology Guide - Page 8
...™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2
Power Supply Check...
Technology Guide - Page 18
...6.600 [167.64]**
PCIe Wireless Connector x1 Slot
1
1
1
Risers: (replaces PCIe x16 slot 1 and PCI slot 2 on PC configuration. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and ... card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the...
Technology Guide - Page 19
... more than one 12v rail)
80 W 240W
80 W 240W
91.5 W N/A
91.5 W N/A
88 W N/A
88 W N/A
19 1 These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature Operating Non-Operating (Storage) Relative Humidity Maximum vibration Operating Non-Operating...
Technology Guide - Page 20
...OPTIPLEX™ 960 TECHNICAL GUIDE
POWER (CONT.)
BTUs/h (based on PSU max wattage) 3.3v CMOS battery (type and estimated battery life)
Power Supply Fan
Compliance: Energy Star Compliant Blue Angel Compliant Climate Savers / 80Plus Compliant FEMP Standby Power...(S/PDIF) Audio Jack Impedance
Microphone Line-In Line-Out Headphone Internal Speaker Power Rating
MT
DT
SFF
X
X
X
2
16, 20, and 24-...
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