Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
Find answers below for this question about Dell OptiPlex 960.Need a Dell OptiPlex 960 manual? We have 4 online manuals for this item!
Question posted by fstoncanadi on April 29th, 2014
How To Factory Restore Dell Optiplex 960
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Current Answers
Answer #1: Posted by RoyanAtDell on May 2nd, 2014 3:24 AM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I work for Dell's Social Media Team. Refer to the below link for help on how to restore your system to factory settings. It is referred as PC restore.
Thank you,
RoyanAtDell.
Dell Social Media and Communities.
Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
For more
information about your computer.
Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com.
Setup and Features Information Tech Sheet - Page 1
Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower - About Warnings
WARNING: A WARNING indicates potential damage to hardware or loss of data if instructions are not followed. Front ...
Technology Guide - Page 3
... you the power to choose your level of leading-edge hardware and software security options. Performance at the OptiPlex 960 level is just one of the reasons Dell is a world leader in business desktops-and why OptiPlex is up to a 24-month lifecycle, stable images, and managed transitions Horsepower for dual high-resolution displays, and...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link ...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
...
Technology Guide - Page 10
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region. For more information regarding the configuration of the following Operating Systems will be preinstalled.
...
Technology Guide - Page 11
... transitions on a worldwide basis, thereby reducing their costs. They also enable companies to Dell customers. This allows customers to reduce the number of performance. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis.
Technology Guide - Page 12
... 8GB1
SFF
4 Up to 8GB
1GB 8GB1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
12 The latest generation of Intel® vPro™ technology provides the capability to manage your enterprise. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode options allow you to select the right systems management feature support for the latest...
Technology Guide - Page 13
... RPM HDD 80GB1 SATA 7200 RPM HDD
MT
DT
SFF
1
1
1 (slimline)
2
1
1 (slimline)
2
1 x 3.5" or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
1
4
3
3
1
1
1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB...
Technology Guide - Page 14
...3 DVD-ROM drives may not be compatible with some existing drives and players; DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 ...5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1....
Technology Guide - Page 15
... 9300 GE
Optional full height or low profile card
1 Up to support integrated graphics, depending on operating system, system memory size and other factors. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
... card or full height card with
optional riser
Supports low profile card
1 This term does not connote an actual operating speed of 1 Gb/sec. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line...
Technology Guide - Page 17
...78682. For more details on Dell Service Plans please to go to Dell. U.S. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT...
Technology Guide - Page 18
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping...*Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis
18 MT
DT
SFF
Chassis Volume liters
32.62
15.08
...
Technology Guide - Page 19
...
80 W 240W
80 W 240W
91.5 W N/A
91.5 W N/A
88 W N/A
88 W N/A
19 1 These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature Operating Non-Operating (Storage) Relative Humidity Maximum vibration Operating Non-Operating Maximum Shock Operating...
Technology Guide - Page 36
... Wake Up: Suspend Mode:
Power Off Disable 12:00 AM Disable Disable S3
Maintenance
Service Tag: SERR Message:
Set by the factory. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: SATA-2: SATA-31: External SATA:
Enable Enable Enable Enable Enable
SATA...
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