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Dell OptiPlex 960 Support Question

Dell OptiPlex 960 Support Question

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Question posted by YAjac on November 22nd, 2013

Dell Optiplex 960 1 3 Lights Cannot Boot

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Related Dell OptiPlex 960 Manual Pages

Setup and Quick Reference Guide - Page 1

Models DCSM, DCNE, DCCY www.dell.com | support.dell.com DellOptiplex960 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more information about your computer.
Setup and Features Information Tech Sheet - Page 1

... 12 18 11 1 hard drive activity light 3 WiFi (optional) light September 2009 19 2 network link integrity light 4 diagnostic lights Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series. About Warnings WARNING: A WARNING indicates potential damage to hardware or loss of data if instructions are not followed. DellOptiPlex960 Setup and Features Information Mini Tower -
Technology Guide - Page 3

... will have the system management tools they need to look no further than the OptiPlex 960. DELLOPTIPLEX960 TECHNICAL GUIDE DELLOPTIPLEX960 Professional users seeking a sophisticated, powerful desktop need , with your choice of the built-in productivity options available. And the OptiPlex 960 delivers: Help reduce power consumption-and cost- For users and IT...
Technology Guide - Page 4

DELLOPTIPLEX960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW FRONT VIEW 1 Hard Drive Activity Light 2 Link Integrity Light 3 Wi-FI Light (optional) 4 Diagnostic Lights 5 Power Button, Power Lights 6 Optical Drive 7 Optical Eject Button Drive 8 Optical Drive Filler Panel Flex Bay (for optional 9 floppy drive or memory card reader) 10 USB 2.0 Connectors (4) 11 ...
Technology Guide - Page 5

DELLOPTIPLEX960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8 Line-out Connector 2 Parallel Connector 9 Line-in/Microphone Connctor 3 Serial Connector 10 USB 2.0 Connectors (6) 4 Link Integrity Light 11 VGA Connector 5 Network Adapter Connector 12 eSATA Connector 6 Network Activity Light 13 DisplayPort Connector 7...
Technology Guide - Page 6

DELLOPTIPLEX960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW FRONT VIEW 1 Power Button, Power Light 2 5.25" Drive Bay 6 Bezel 7 Microphone Connector 3 Headphone Connector 8 3.5" Drive Bay 4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge BACK VIEW 1 Expansion card slots (4) 2 Power Supply Built in Self Test Button 3 Power Supply Status Light Cover-release Latch...
Technology Guide - Page 7

DELLOPTIPLEX960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8 Line-out Connector 2 Parallel Connector 9 Line-in/Microphone Connctor 3 Serial Connector 10 USB 2.0 Connectors (6) 4 Link Integrity Light 11 VGA Connector 5 Network Adapter Connector 12 eSATA Connector 6 Network Activity Light 13 DisplayPort Connector 7 ...
Technology Guide - Page 8

DELLOPTIPLEX960 TECHNICAL GUIDE SMALL FORM FACTOR COMPUTER (SFF) VIEW FRONT VIEW 1 Power Button, Power Light 6 Headphone Connector 2 5.25" Drive Bay 7 Microphone Connector 3.5" Flex Bay for Floppy 3 Drive (optional) or 8 USB 2.0 Connectors (2) Media Card (optional) 4 Dell Badge 9 Diagnostic Lights 5 Bezel BACK VIEW 1 Expansion card slots (2) 5 Security Cable Slot 2...
Technology Guide - Page 9

DELLOPTIPLEX960 TECHNICAL GUIDE SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.) BACK PANEL CONNECTORS 1 PS/2 Mouse Connector 8 Line-out Connector 2 Parallel Connector 3 Serial Connector 4 Link Integrity Light 5 Network Adapter Connector 6 Network Activity Light 9 Line-in/Microphone Connctor 10 USB 2.0 Connectors (6) 11 VGA Connector 12 eSATA Connector 13 DisplayPort ...
Technology Guide - Page 10

no dedicated LOM EEPROM 10 For more information regarding the configuration of the following Operating Systems will be preinstalled. DELLOPTIPLEX960 TECHNICAL GUIDE MARKETING SYSTEM CONFIGURATIONS NOTE: Offerings may vary by region. Windows Vista® operating system Windows XP® operating system Other OS Media Support ...
Technology Guide - Page 11

...numbers are managed for purchase globally. This allows customers to Dell customers. They also enable companies to implement global IT standards by locking in specific product configurations worldwide. DELLOPTIPLEX960 TECHNICAL GUIDE PROCESSOR NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed...
Technology Guide - Page 12

...operate, but with a slight reduction in hardware management capabilities across platform offerings. Dell's innovative approach to scalable remote client management offers you a choice of Intel&#...OptiPlex 960 supports the latest generation of memory when you use a maximum of 4GB of the system. If the memory modules are not installed in the 4GB range. DELLOPTIPLEX960...
Technology Guide - Page 13

...3.5" or 2 x 2.5" 1 x 3.5" or 2 x 2.5" 2 1 1 4 3 3 1 1 1 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 13 To fully utilize 4GB or more of available memory will be less than 4GB. DELLOPTIPLEX960 TECHNICAL GUIDE MEMORY (CONT.) 800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM...
Technology Guide - Page 14

... drives may not be less. 2 Discs burned with some existing drives and players; DELLOPTIPLEX960 TECHNICAL GUIDE DRIVES AND REMOVABLE STORAGE (CONT.) MT DT SFF 3.5" RAID 1 Data.../s Combo Drive CD-RW Floppy Disketrv: Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot) Dell 19 in 1 Media Card Reader SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s 1.44MB 480Mb/s 1....
Technology Guide - Page 15

... 1 1 1 Serial ATA (SATA) 4 3 3 GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. DELLOPTIPLEX960 TECHNICAL GUIDE SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16

... Management Technology supported only with 2 PCI connectors MT DT SFF One minijack front One minijack front One minijack rear One minijack rear X X COMMUNICATIONS - DELLOPTIPLEX960 TECHNICAL GUIDE EXTERNAL PORTS/CONNECTORS (CONT.) See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line out...
Technology Guide - Page 17

... phone-based troubleshooting. U.S. only. Subject to Dell. DELLOPTIPLEX960 TECHNICAL GUIDE KEYBOARD AND MOUSE Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad MT DT SFF...
Technology Guide - Page 21

...DT supports low profile card or full height card with optional riser. DELLOPTIPLEX960 TECHNICAL GUIDE COMMUNICATIONS - For high speed transmission, connection to 80%...operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example ...
Technology Guide - Page 22

.../1000 PCIE GIGABIT1 NETWORKING CARD (CONT.) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) 10 Mbps...System Driver Support MT DT SFF PCI RJ-11 PCM - DELLOPTIPLEX960 TECHNICAL GUIDE COMMUNICATIONS -
Technology Guide - Page 36

Not set . Not set . Not set . Not set . Enable Post Behavior Fast Boot: Enable Numlock Key: Enable POST Hotkeys: Enable Keyboard Errors: Enable 36 DELLOPTIPLEX960 TECHNICAL GUIDE BIOS DEFAULTS Drives BIOS Factory Defaults (All chassis unless noted) Diskette drive: USB SATA-0: SATA-1: SATA-2: SATA-31: External SATA: Enable Enable Enable ...

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