Dell OptiPlex 745 Support Question
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Question posted by Alicedan on September 5th, 2014
Dell 745 Optiplex Monitor Will Not Display Number 123 Light
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Related Dell OptiPlex 745 Manual Pages
Quick Reference
Guide - Page 2
... how to avoid the problem. Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; disclaims any references in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are not applicable. is subject to either the entities claiming the marks and names or their products.
NOTICE...
Quick Reference
Guide - Page 3
... Computer 41
Setting Up Your Computer 43 Set Up Your Keyboard and Mouse 45 Set Up Your Monitor 45 Power Connections 46
Solving Problems 46 Dell Diagnostics 46 System Lights 49
Contents
3 Back-Panel Connectors 11 Desktop Computer - Side View 22 Ultra-Small Form Factor Computer - Front View 17 Small Form Factor Computer - book...
Quick Reference
Guide - Page 4
book.book Page 4 Wednesday, August 16, 2006 3:18 PM
Diagnostic Lights 50 Beep Codes 52 Resolving Software and Hardware Incompatibilities 53 Using Microsoft Windows XP System Restore 54 Reinstalling Microsoft Windows XP 55 Using the Drivers and Utilities CD 58 Drivers for Your Computer 58
Index 59
4
Contents
Quick Reference
Guide - Page 5
...available in certain countries.
Dell™ OptiPlex™ User's Guide
Microsoft Windows XP Help and Support Center 1 Click Start→ Help and Support→ Dell User and System Guides...8226; Drivers for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
• How to remove and replace parts • Specifications • ...
Quick Reference
Guide - Page 11
...Connectors" on page 11).
6 card slots
Access connectors for the voltage that your monitor and attached devices are electrically rated to operate with the AC power available in your ...connection to the same address.
Back-Panel Connectors
1
2 34
5
9 1 parallel connector
2 link integrity light
6
8
7
Connect a parallel device, such as a printer, to the 115-V position even though the...
Quick Reference
Guide - Page 12
... as printers and keyboards.
8 video connector
Plug the cable from your VGA-compatible monitor into the network connector.
A high volume of network traffic may make this connector ... force the network speed to 10 Mbps to ensure reliable operation.
4 network activity light
Flashes a yellow light when the computer is recommended that came with integrated amplifiers.
6 line-in/microphone...
Quick Reference
Guide - Page 13
... power button the computer will perform an operating system shutdown.
4 Dell badge
This badge can also rotate the badge using the slot provided...occasionally, such as printers and keyboards.
2 LAN indicator light
This light indicates that typically remain connected, such as joysticks or ...Page 13 Wednesday, August 16, 2006 3:18 PM
Desktop Computer - To rotate, place fingers around the outside ...
Quick Reference
Guide - Page 16
... Guide The computer is transmitting or receiving network data. For more information, see your online User's Guide.
2 link integrity light
• Green - The default designations are using a graphics card that supports dual monitors, use the connector on " state.
5 line-out connector
Use the green line-out connector to the parallel connector. A click...
Quick Reference
Guide - Page 17
...fingers around the outside of your online User's Guide for bootable USB devices (see "Diagnostic Lights" on the diagnostic code. NOTICE: If your operating system has ACPI enabled, when you troubleshoot a...17 It is established.
5 diagnostic lights
Use the lights to help you press the power button the computer will perform an operating system shutdown.
3 Dell badge
Can be rotated to turn ...
Quick Reference
Guide - Page 24
... the cover.
24
Quick Reference Guide If you have a VGA monitor, see "Connecting a VGA Monitor" in the Product Information Guide.
See "Diagnostic Lights" on the back panel. book.book Page 24 Wednesday, August 16, 2006 3:18 PM
2 link integrity light
3 network adapter
4 network activity light 5 line-out connector 6 line-in / microphone connector to attach a record...
Quick Reference
Guide - Page 46
... the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as expected. book.book Page 46 Wednesday, August 16, 2006 3:18 PM
Power Connections
Solving Problems
Dell provides a number of tools to Use the Dell Diagnostics
If you experience a problem...
Quick Reference
Guide - Page 47
...DELL logo appears, press immediately.
Then shut down your hard drive or from the numbered list. Start the Dell Diagnostics from either your computer and try again.
Starting the Dell...Dell Diagnostics Main Menu appears, select the test you want to run the Dell Diagnostics from the optional Drivers and Utilities CD (see the Microsoft® Windows® desktop... test displays in ...
Quick Reference
Guide - Page 48
... is encountered during a test, a message appears with an error code and a description of the problem. If you contact Dell, technical support will ask for your part. Describes the test and may not display the names of all the components installed on your computer or all devices from the Custom Test or Symptom...
Quick Reference
Guide - Page 49
... the Drivers and Utilities CD (optional), remove the CD.
5 Close the test screen to return to wake the computer. Power Light
Problem Description
Suggested Resolution
Solid green
Power is on contacting Dell, see your online User's Guide. Solid yellow
A device on the system board may be set incorrectly. Blinking yellow
A power supply...
Quick Reference
Guide - Page 50
...
Suggested Resolution
The computer is not identified, contact Dell for technical assistance.
For information on contacting Dell, see if the specific
light, no beep code, but the computer locks up during the POST process, the pattern displayed on the lights change as the boot process completes. Check Diagnostic Lights to see your online User's Guide.
50...
Quick Reference
Guide - Page 51
...restart the computer.
• If the problem persists or the computer has integrated graphics, contact Dell. A possible graphics card failure has occurred.
• If the computer has a graphics card...restart the computer. book.book Page 51 Wednesday, August 16, 2006 3:18 PM
Light Pattern
Problem Description
Suggested Resolution
Memory modules are detected, but a memory failure has occurred...
Quick Reference
Guide - Page 52
... start-up if the monitor cannot display errors or problems. This series of the same type into your monitor screen.
• If the problem persists, contact Dell. If the computer starts...Dell, see your computer.
• If the problem persists, contact Dell. For information on contacting Dell, see your online User's Guide.
book.book Page 52 Wednesday, August 16, 2006 3:18 PM
Light...
Quick Reference
Guide - Page 58
... computer and allow it to boot to the Windows desktop. 2 Insert the Drivers and Utilities CD into the...CD (ResourceCD) while you need the Product Key number located on the screen. 2 Click the appropriate...display a list of device drivers for your system configuration is about to begin installation. 3 Click OK to the prompts offered by the installation program. 4 Click Next at the Welcome Dell...
Quick Reference
Guide - Page 59
..., 6
drivers list of, 58
Drivers and Utilities CD, 5
E
End User License Agreement, 6
ergonomics information, 6 error messages
beep codes, 52 diagnostic lights, 50 system lights, 49
H
hardware beep codes, 52 conflicts, 53 Dell Diagnostics, 46
Hardware Troubleshooter, 53 Help and Support Center, 6 help file
Windows Help and Support Center, 6
I
installing parts before you begin...
Quick Reference
Guide - Page 60
...'s Guide, 5
W
warranty information, 6 Windows XP
Hardware Troubleshooter, 53 Help and Support Center, 6 reinstalling, 6, 55 setup, 57 System Restore, 54
T
troubleshooting beep codes, 52 conflicts, 53 Dell Diagnostics, 46 diagnostic lights, 50 Hardware Troubleshooter, 53 Help and Support Center, 6 restore computer to previous operating state, 54 system...
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