Dell OptiPlex 380 Support Question
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Question posted by piFayl on January 24th, 2014
Cannot Update Graphic Card Drivers Dell Optiplex 380
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Related Dell OptiPlex 380 Manual Pages
Setup and Features Information Tech Sheet - Page 1
Models: DCSM1F, DCNE1F, and DCCY1F series
March 2010 Dell™ OptiPlex™ 380
Setup and Features Information
Mini Tower -
Front and Back View
1
18
2
10
3
17
9
8
4
5...cable slot 13 voltage selector switch 14 power cable connector 15 back panel connectors 16 expansion card slots (4) 17 power supply diagnostic button 18 power supply diagnostic light
NOTE: The voltage selector ...
Guidebook - Page 2
... of Content THE OPTI
Dell™ OptiPlex™ 380 ...3 OptiPlex 380 Technical Specifications 4
Mini Tower Computer (MT) View 4 Desktop Computer (DT) View 5 Small Form Factor Computer (SFF) View 6 Marketing System Configurations 9 Operating System...9 Chipset ...9 Processor ...10 Memory...11 Drives and Removable Storage 12 System Board Connectors 12 Graphics/Video Controller 13 External...
Guidebook - Page 3
... ever before in an Essential Optiplex desktop, the new Dell OptiPlex 380 is designed to meet your organization's space and expandability needs: Mini Tower,
Desktop or Small Form Factor. A wide range of basic manageability, security, and energy efficient options that include Intel® Core™ 2 Quad processors, DDR3 memory, discrete
graphics and the Windows® 7 operating...
Guidebook - Page 4
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
OptiPlex 380 Technical Specifications
Mini Tower Computer (MT) View
Front View
1 Optical Drive (optional) 6 Power Button, Power light
2 Optical Drive Eject ... Release Latch 13 Voltage Selector Switch 14 Power Connector
15 Back Panel Connectors 16 Expansion Card Slots (4) 17 Power Supply Diagnostic Button 18 Power Supply Diagnostic Light
4
Guidebook - Page 5
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Desktop Computer (DT) View
Front View
1 2 3 4 5
Optical Drive (optional) Optical Drive Eject Button USB 2.0 Connectors (2) Hard Drive Activity Light Diagnostic Lights (4)
6
Power button, Power... Voltage selection switch 13 Cover Release Latch
14 Chassis Lock Loop 15 Power Cable Connector 16 Back Panel Connectors 17 Expansion Card Slots (3)
5
Guidebook - Page 6
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Small Form Factor Computer (SFF) View
Front View
1 Optical Drive (optional) 2 Optical Drive Eject Button 3 USB 2.0 Connectors (2) 4 Power button, Power light
5 Network ... Diagnostic Light 12 Cover Release Latch 13 Chassis Lock Loop
14 Voltage Selection Switch 15 Power Cable Connector 16 Back Panel Connectors 17 Expansion Card Slots (3)
6
Guidebook - Page 7
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
2 1 18
17 16
3
4 5
15 14 13
12
MT/DT System Board Components 1 Speaker connector (...11 RTC reset jumper (RTCRST) 12 Password jumper (PSWD) 13 Battery socket (BATTERY) 14 PCI Express x16 card connector(SLOT1) 15 PCI card connectors (SLOT2 and SLOT3) 16 Internal buzzer (SPKR) 17 Serial/ PS/2 connector (PS2/SER2) 18 Fan connector (FAN_CPU)
7
Guidebook - Page 8
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
2 1 18
17
16 15 14 13
3
4 5
6 7
12
SFF System Board Components 1 Speaker connector (INT_SPKR) 2 ... RTC reset jumper (RTCRST) 12 Password jumper (PSWD) 13 Battery socket (BATTERY) 14 PCI Express x16 card connector(SLOT1) 15 PCI card connectors (SLOT2) 16 Internal buzzer (SPKR) 17 Serial/ PS/2 connector (PS2/SER2) 18 Fan connector (FAN_CPU)
8
Guidebook - Page 12
...
NOTE: See Detailed Engineering Specifications for maximum card dimensions support.
actual capacity varies with preloaded material...
DVD-ROM3
SATA 1.5Gbit/s
1 For hard drives, GB means 1 billion bytes and TB equals 1 trillion bytes; DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Drives and Removable Storage
MT
DT
SFF
Bays: 3.5-inch bay (External Floppy)
1
1
1 (slimline)
...
Guidebook - Page 13
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK PCIe x16 Slot: number of Serial ATA (SATA)
1 FH 3
riser
1 LP Native or 1 FH with Combo
Riser
3
1 LP Native 2
Graphics/Video Controller
NOTE: MT supports full height card, DT supports low profile card or full height card with dual DVI or VGA and S-Video Out (adapters convert to dual DVI or...
Guidebook - Page 14
... (NIC)
NOTE: MT supports full height card, DT supports low profile card or full height card with 2 PCI connectors
Optional
Communications - DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
External Ports/Connectors
NOTE: MT supports full height card, DT supports low profile card or full height card with optional
riser
Supports low profile card
1 This term does not connote an actual...
Guidebook - Page 15
... 802.11n WLAN Mini-Card Desktops
Optional full height or low profile card
Audio and Speakers
Realtek ALC269Q High Definition Audio Codec.
Wireless
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser, SFF supports low profile card. Internal Chassis Speaker Dell AX210 1.2W 2.0 Stereo Speakers Dell AX510/AX510PA FPD Sound...
Guidebook - Page 17
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Detailed Engineering Specifications
System Dimensions (Physical)
NOTE: System Weight...centimeters
6.6/16.765*
6.6/16.765
Risers: (PCI riser card will replace two PCI slots and Combo riser card will replace one PCI and one optical drive.
A typical configuration includes: integrated graphics, one hard drive, and one PCIe slots.)
Combo ...
Guidebook - Page 22
...NIC)
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. For high speed transmission, connection to 55°C (32°F - 131°F)
Operating humidity Operating System Driver Support
5% ~ 85% (non-... infrastructure is required.
22 SFF supports low profile card. DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Communications -
Guidebook - Page 23
... Windows XP 32/64
Operating System Driver Support
Windows 7 32/64, Vista ...card inches/centimeters (L X H)
L: 5.26'/13.366cm H: 3.12'/7.923cm
23 V.92 Data/Fax Controllerless Modem
MT
DT
SFF
Bus
PCI
Connector
RJ-11
Data Transmission
PCM - Modem
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser.
DELL™ OPTIPLEX™ 380...
Guidebook - Page 24
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Graphics/Video Controller
NOTE: MT supports full height card, DT supports low profile card or full height card with 2, 3, or 4 GB system memory)
Maximum power consumption
4.0 W
Overlay Planes
Yes
Maximum Color Depth
32 bit
Maximum Vertical Refresh Rate
85 Hz
Multiple Display Support
Yes
Operating Systems Graphics/ Video API Support...
Guidebook - Page 25
...°C 5-90% RH 0-20,000 ft.
25 DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
256MB AMD Radeon™ HD 3450 DUAL DVI... Display Support Operating Systems Graphics/ Video API Support Supported Resolutions and Max Refresh ...) External connectors Dimensions of full height card inches/centimeters (L x H) Dimensions of low profile card inches/centimeters (L x H) Environmental Operating...
Guidebook - Page 26
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
256MB NVIDIA GEFORCE 9300 GE
Bus Type (example integrated or PCIe x16) GPU core clock Frame Buffer Memory (onboard and shared) Size and Speed Maximum power consumption Overlay Planes Maximum Color Depth Maximum Vertical Refresh Rate Multiple Display Support Operating Systems Graphics/ Video API Support Supported Resolutions and...
Service Manual - Page 37
...card capable of your computer, click Start® Help and Support and select the option to Contents Page
Specifications
Dell™ OptiPlex™ 380... SATA: 1.5 Gb/s and 3.0 Gb/s USB: 480 Mb/s
Cards
PCI:
Full Height
Mini-tower
two
Desktop
two (with a PCI riser installed)
Small form factor
none
PCI-...graphics card with support for PCI-
Back to view information about your computer.
Service Manual - Page 53
...: Only a certified service technician should perform repairs on a card. Do not touch the components or contacts on your computer...click the arrow in Working on Your Computer
Dell™ OptiPlex™ 380 Service Manual-Mini-Tower
Before Working Inside Your ... l Phillips screwdriver l Small plastic scribe l Flash BIOS update program media
Turning Off Your Computer
CAUTION: To avoid losing...
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