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Dell OptiPlex 360 Support Question

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Question posted by kmsmixEPIx on March 14th, 2014

Optiplex 360 Xp Won't Boot Motherboard

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Answer #1: Posted by freginold on May 15th, 2014 5:00 PM
This answer was accepted by the poster of the original question.
freginold

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Hi, when a desktop computer won't turn on, it's typically one of two things: the power supply unit or the motherboard (assuming you've ruled out the power coming from the wall or surge protector).

Power supplies are generally not terribly expensive. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard.

The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.

Related Dell OptiPlex 360 Manual Pages

Setup and Quick Reference Guide - Page 1

Dell™ OptiPlex360 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more information about your computer. Models DCSM and DCNE www.dell.com | support.dell.com
Setup and Quick Reference Guide - Page 2

... use of this copyright protection technology must be used by Dell under license; Trademarks used in any references in this text: Dell, the DELL logo, OptiPlex, and DellConnect are not applicable.
Setup and Quick Reference Guide - Page 3

Back View 8 Mini Tower - Back Panel Connectors 9 Desktop - Front View 10 Desktop - Contents 1 About Your Computer 7 Mini Tower - Back Panel Connectors 12 2 Setting Up Your Computer 13 Quick ... Information to a New Computer 21 Microsoft® Windows Vista® Operating System 21 Microsoft Windows® XP 21 Contents 3 Front View 7 Mini Tower - Back View 11 Desktop -
Setup and Quick Reference Guide - Page 4

Desktop Computer 31 5 Troubleshooting Tips 37 Using the Hardware Troubleshooter 37 Tips 37 Power Problems 37 Memory Problems 39 Lockups and Software Problems 39 Dell Technical ...
Setup and Quick Reference Guide - Page 10

Desktop - Front View 1 11 2 3 4 10 9 8 1 diagnostic lights 3 drive-activity lights 5 drive activity lights 7 microphone connector 9 floppy-drive eject button 11 padlock ring 76 5 2 USB 2.0 connectors (2) 4 power button, power light 6 headphone connector 8 optical-drive tray eject button 10 cover-release latch grip, and cable security slot 10 About Your Computer
Setup and Quick Reference Guide - Page 11

Desktop - Back View 1 2 3 4 5 6 1 expansion-card slots (3) 3 power connector 5 padlock ring 2 back-panel connectors 4 voltage selector switch 6 cover-release latch grip, and security cable slot About Your Computer 11
Setup and Quick Reference Guide - Page 12

Desktop - Back Panel Connectors 1 2 3 4 9 8 1 parallel (printer) connector 3 network adapter connector 5 line-out connector 7 USB 2.0 connectors (6) 9 serial connector 5 6 7 2 network-activity light 4 link-integrity light 6 line-in (microphone) connector 8 VGA video connector 12 About Your Computer
Setup and Quick Reference Guide - Page 18

7 Connect to your network. 4 5 3 2 6 1 1 Internet service 2 cable or DSL modem 3 wireless router 4 desktop computer with network adapter 5 desktop computer with your computer. Follow the guidelines below when installing your computer's performance, possibly causing it to overheat. NOTICE: The operating temperature specifications indicated in ...
Setup and Quick Reference Guide - Page 21

NOTE: Have your ISP to check the service status, or try connecting again later. Microsoft Windows® XP Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to the Internet, see the Dell Technology Guide. Setting Up Your Computer ...
Setup and Quick Reference Guide - Page 22

... requires the Operating System media. This media is this? This information may not be available in Windows XP. screen, click New Computer→ Next. 4 On the Do you prefer. 22 Setting Up Your...On the Select a transfer method screen, click the transfer method you have a Windows XP CD? To copy data from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears...
Setup and Quick Reference Guide - Page 23

...the Operating System media, you must create a wizard disk that will allow you have a Windows XP CD? To create a wizard disk, use your settings and files and click Next. Setting Up ... the Which computer is this? screen, select the items you chose for transferring your new computer with Windows XP and perform the following drive→ Next. 5 Insert the removable media, such as a writable CD, ...
Setup and Quick Reference Guide - Page 24

... #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. The wizard reads the collected files and settings...
Setup and Quick Reference Guide - Page 28

Connectors (continued) Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM) Controls and Lights Front of computer: Power button Power light Drive activity light two 10-pin connectors one 10-pin connector one 775-pin ...
Setup and Quick Reference Guide - Page 31

... 8 Mb integrated network interface capable of your computer, click Start→ Help and Support and select the option to view information about your computer. Specifications - Desktop Computer NOTE: Offerings may vary by region. For more information regarding the configuration of 10/100/1000 communication Specifications...
Setup and Quick Reference Guide - Page 32

...) x16-slot bidirectional speed - 8 GB/s (PCI Express) 1.5 Gbps and 3.0 Gbps (SATA) 480-Mbps high speed, 12-Mbps full speed, 1.5-Mbps low speed (USB) 32 Specifications - Desktop Computer Memory Type Memory connectors Memory capacities Minimum memory Maximum memory Video Type: Integrated (on system board) Discrete (graphics card) Audio Type Expansion Bus Bus...
Setup and Quick Reference Guide - Page 34

Desktop Computer solid green for power-on page 37). 34 Specifications - A solid amber light when the computer does not...Chassis fan PCI Express x16 Front panel control Front panel USB Front panel audio HDA header Processor Memory Power 12 V Power LAN on motherboard (LOM) Controls and Lights Front of computer: Power button Power light one, through PS/2 serial expansion card (low profile) one 25...
Setup and Quick Reference Guide - Page 42

... want to run, and follow the instructions on the screen. NOTE: The next steps change the boot sequence for your computer. 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive...the 32 Bit Dell Diagnostics from the menu that you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities ...
Setup and Quick Reference Guide - Page 46

... Next and follow the remaining prompts on the screen. Undoing the Last System Restore NOTICE: Before you received your administrator to access the Vista Advanced Boot Options window. 46 Reinstalling Software Using Dell Factory Image Restore NOTICE: Use Dell Factory Image Restore only if System Restore did not resolve your Dell...
Setup and Quick Reference Guide - Page 48

This selection changes the boot sequence for one time only. 6 Press any open programs. 2 Insert the Operating System media. 3 If the Install Windows ...media and Dell Operating System media may not ship with your computer. then, restart your computer and try again. 5 When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press . NOTE: Depending on the region from CD-ROM, ...
Setup and Quick Reference Guide - Page 62

Windows XP Files and Settings Transfer Wizard, 21 reinstalling, 49 System Restore, 45-46 wizards Files and Settings Transfer Wizard, 21 Program Compatibility wizard, 40 62 Index

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