Dell Latitude E4310 Support Question
Dell Latitude E4310 Support Question
Find answers below for this question about Dell Latitude E4310.Need a Dell Latitude E4310 manual? We have 4 online manuals for this item!
Question posted by deeharmony on July 24th, 2011
Dell Latitude 4310 - Can't Get Online, Altho I Am Connected Wireless
I cannot access online, altho I am connected either home wireless router, OR verizon 4G LTE mobil hotspot. The wireless switch is ON. What should I check?
Current Answers
Answer #1: Posted by kcmjr on July 25th, 2011 11:28 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
Start by verifying you have a TCP/IP address:
Click Start->Run, enter CMD, hit Enter. Type in "ipconfig", hit enter. Examine the output. Scroll to the top, look for the top few enteries. One should be indicative of the wireless connection. It should have a TCP/IP address similar to "192.168.1.x" (x can be anything from 1 thru 254). If so the wifi is working.
In the command window use the "ping" command to try and hit some sites. Ping "google.com". Ping the default gateway (find from last step), most likely 192.168.1.1. If you cannot ping it you'll never get out. You should get back 5 replies with a time listed in milliseconds.
If no TCP/IP address is listed or one similar to "168.254.x.x" is listed then you are NOT connecting.
Try shutting down the Windows firewall from the control panel. Disable any filters you have running like spam or spyware filters. Try temporarily disabling your anti virus.
The best tools to use are PING and TRACERT (trace route). They tell you about direct connections to hosts and validate the path to a host. Google.com is a good host to try to hit. You can also try pinging "localhost". thats the loopback address of your laptop. If that works then the network stack is functioning.
Cant think of anything else offhand. Good luck
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related Dell Latitude E4310 Manual Pages
User Manual - Page 1
... (3) 12 wireless switch 13 ExpressCard slot 14 fingerprint reader (optional) 15 contactless smart-card reader (optional) 16 memory-card slot 17 touchpad buttons (2) 18 touchpad 19 track-stick buttons (3) 20 track stick 21 keyboard 22 device-status lights 23 microphone
Regulatory Model: P05G Regulatory Type: P05G001
June 2010
Dell™ Latitude™ E4310
Setup and...
Service Manual - Page 1
...®, and the Windows Vista start button are either trademarks or registered trademarks of Dell Inc. Adobe®, the Adobe logo, and Flash® are either the entities claiming the marks and names or their products. Dell Latitude E4310 Service Manual
Working on Your Computer Removing and Replacing Parts Specifications Diagnostics System Setup
Notes...
Service Manual - Page 2
... the battery and the type of AC adapter connected to remove a device from the list of bootable devices. Clear the check boxes to the computer. System Configuration
Specifies the...
System Setup
Dell Latitude E4310 Service Manual
Entering System Setup Boot Menu Navigation Keystrokes System Setup Menu Options
Your computer offers the following BIOS and System Setup options:
l Access System Setup ...
Service Manual - Page 7
...amber light - Use the wireless switch to your laptop. Turns on -
An unauthenticated or unsupported, non-Dell AC adapter is connected to Contents Page
Diagnostics
Dell Latitude E4310 Service Manual Device Status Lights...light on when the computer reads or writes data. Battery Charge and Health
To check the battery charge, press and release the status button on the battery charge gauge...
Service Manual - Page 8
Back to Contents Page
Removing and Replacing Parts
Dell Latitude E4310 Service Manual
Battery Memory Door Hinge Covers ExpressCard Keyboard Optical Drive Coin-Cell Battery Wireless Wide Area Network (WWAN) Card Display Assembly Display Panel Palm Rest Display Closure Sensor Speaker Assembly DC-In Connector I/O Board
Mini Card Door Subscriber Identity ...
Service Manual - Page 9
...bus width Flash EPROM PCI bus
Mobile Intel QS57 Express chipset 64 bits...and Support and select the option to Contents Page
Specifications
Dell Latitude E4310 Service Manual
System Information Memory Audio Ports and Connectors ... Controller Speakers Internal speaker amplifier Volume controls
Communications Network adapter Wireless
integrated on system board Intel HD graphics 15-pin VGA connector...
Service Manual - Page 13
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to release the battery. 3. Replacing the Battery
To...Removing the Battery
NOTE: You may need to Contents Page
Battery
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Service Manual - Page 14
... safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Removing the Bluetooth Card and Cable
NOTE: You may need to install Adobe Flash Player from Adobe.com in order to Contents Page
Bluetooth Card and Cable
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer. Back to...
Service Manual - Page 15
.../regulatory_compliance.
Disconnect the coin-cell battery cable from Adobe.com in Before Working Inside Your Computer. 2. Back to Contents Page
Coin-Cell Battery
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that shipped with your computer. Back to Contents Page Follow the procedures in ...
Service Manual - Page 16
... additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the SIM. 4. Remove the wireless local area network (WLAN) card. 10. Remove the memory. 12....Remove the keyboard. 16.
Back to Contents Page
DC-In Connector
Dell Latitude E4310 Service Manual
WARNING: Before working inside your computer, read the safety information that shipped with...
Service Manual - Page 17
...ExpressCard out of the computer. Back to Contents Page
ExpressCard
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read...Inside Your Computer. 2. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Back to Contents Page Removing the ExpressCard
NOTE: You may need to view the ...
Service Manual - Page 18
Back to Contents Page
Display Closure Sensor
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read...Remove the hard drive assembly. 5.
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Display Closure Sensor
NOTE: You may need to Contents Page Remove the hinge covers....
Service Manual - Page 20
... Remove the heat sink and processor fan from the system board.
20. Remove the wireless local area network (WLAN) card. 10. Disconnect the processor fan cable from the ...need to install Adobe Flash Player from Adobe.com in order to Contents Page
DC-In Connector
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer. Remove the battery. 3. Remove the SIM. ...
Service Manual - Page 22
...the I/O board from Adobe.com in order to view the illustrations below.
1. Remove the SD memory card. 6. Remove the wireless local area network (WLAN) card. 10. Replacing the I/O Board
To replace the I /O board. 21. Remove the battery.... SIM. 4. Remove the coin-cell battery. 13. Back to Contents Page
I/O Board
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer.
Service Manual - Page 24
... Loosen the captive screws that secure the display cable to Contents Page
Display Assembly
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer. Replacing the Display Assembly
To.... 2.
Remove the battery. 3. Remove the LED covers. 6. Release the wireless local area network (WLAN) and wireless wide area network (WWAN) antenna cables from its connector on the computer....
Service Manual - Page 39
...the hinge covers. 8. Remove the wireless local area network (WLAN) card. 10. Lift the right side of the system board to Contents Page
System Board
Dell Latitude E4310 Service Manual WARNING: Before working ... best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to release it from the computer. Remove the mini card door. 9. Remove...
Service Manual - Page 41
Back to Contents Page
Wireless Local Area Network (WLAN) Card
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer. Follow the procedures in reverse order. Remove the WLAN from the WLAN ... in Before Working Inside Your Computer. 2. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Service Manual - Page 42
... card from Adobe.com in order to view the illustrations below. 1. Removing the WWAN Card
NOTE: You may need to Contents Page
Wireless Wide Area Network (WWAN) Card
Dell Latitude E4310 Service Manual WARNING: Before working inside your computer, read the safety information that secures the WWAN card to Contents Page Disconnect the antenna...
Service Manual - Page 43
...warranty. Back to Contents Page
Working on Your Computer
Dell Latitude E4310 Service Manual
Before Working Inside Your Computer Recommended Tools...static electricity, which could harm internal components.
While you connect a cable, ensure that shipped with the product. ... be replaced or-if purchased separately-installed by the online or telephone service and support team. Hold a component...
Frequently Asked Questions - Page 3
... to the E-mail server. However, you will lose all other information such as passwords, wireless and E-mail connection settings.
Latitude ON is currently available on the following Dell computers:
• Dell Latitude™ Z600 • Dell Latitude E4200 • Dell Latitude E4300 NOTE: Latitude ON support is highly efficient. • Devices like the hard drive, optical drive, and...
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