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Question posted by jenwhiteghana on September 11th, 2012

How Do I Turn Off Wireless To Use A Lan Cable? I Am Staying Away From Home With

I am staying in a guest house with poor wireless reception and need to use my computer. I have a Lan cable but it doesn't seem to want to connect.

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Answer #1: Posted by RathishC on September 12th, 2012 6:27 AM

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RathishC

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June 19th, 2012

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Hi,

You can turn your computer's wireless networking function on and off by pressing the <Fn><F2> key combination.

We can try few steps which may fix the wired internet issue:

Reseat network cable on the computer end and also from the modem/router end.

Check if Link LEDs blinking at the computer end. If no response, Power cycle modem/router and try known good cable

To power cycle the modem/ router, please switch off the modem first and then the router. Then, switch off the computer. Once the computer is switched off, wait for 1 min and switch on the modem. Once you see all the light on model switch on the router and then the computer. Please check if this fixes the issue.

You can also run Microsoft fixit which may fix the issue. Please click on the link and download and run Microsoft fixit:

http://bit.ly/L8XijO

Some more steps that you can follow if the above mentioned steps don’t resolve the issue.

Please reinstall the network drivers of the computer. Please click on the link below to download the drivers:

http://dell.to/uIo3ef

Please enter the Service Tag, select the Operating System you are using and then download Ethernet drivers, which should fix the issue.

I would recommend you a link which will give you step by step information about wired internet and wireless connectivity. Please click the link below:

http://dell.to/PbereC

You can refer the Dell Article 266237 on www.support.dell.com

Please reply if you have any further questions

Thanks & Regards
Rathish C
#iworkfordell

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