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Question posted by mahmoudlibya on July 27th, 2012

Dell Inspiron 1564 Sound Problem

when I plug headphone the sound plays very well, but when i unplug it, no sound with the internal speakers. when i look at the RealTek HD Audio Manager, i see that the plugin icon still Bold which means that the headphone still pluged in when it is unpluged.

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Answer #1: Posted by Dellhardeepsingh on July 27th, 2012 2:47 PM

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Dellhardeepsingh

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Hi mahmoudlibya,

My name is Hardeep and I work for the Social Media and Community Team at Dell.

Please unplug the headsets and click on the "Start" button at the left bottom of the screen.
Type "Sound" in search box and press "Enter".
In "sound" window, please select the tab "Playback".
And under "Playback", please make sure that the speakers are set as default device. For this, please right click "Speakers"icon and select "Set as default device".
Apply the changes and play a music file now and check if it works for you.

Thank you.
Dell_Hardeep_S
Dell Social Media Responder
https://twitter.com/Dellcares>
http://www.facebook.com/Dell
http://en.community.dell.com/

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