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Question posted by miclou1984 on July 31st, 2013

My Pp42l Restarts When I'm On My Wifi But Works Fine When Its Not.

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Answer #1: Posted by prateekk007 on August 1st, 2013 3:50 AM

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prateekk007

Member since:
December 5th, 2012

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Hi miclou1984

Please follow the steps mentioned below that might help you:

Please update the latest version of system BIOS and Network drivers from the link mentioned below. Before you start installation ensure to select the correct Operating System installed.
Try connecting to a different wireless network.
Check how it works when connected to LAN.
I would suggest you to run Dell Diagnostics on the system. To run dell diagnostics, Turn on the system, press <F12> at the initial Dell logo screen, and select Diagnostics from the boot menu. Please revert with results.

Please “click on Request more Information” if you have any further questions.

Thanks & Regards
Prateek K

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