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Question posted by marquishdoranga on October 27th, 2012

Web Cam Device Driver In Windows 7 32 Bit

The web cam was working fine, but now imageing device is removed from hardware list after few updates for windows. Now dell webcam central cannot find the device . How can i use web cam now ?

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Answer #1: Posted by RathishC on October 29th, 2012 12:03 AM

This answer was accepted by the poster of the original question.

RathishC

Member since:
June 19th, 2012

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Hi,

Since it’s a recent a phenomenon, would recommend you to do a system restore and take the system to a prior date when it was working fine.

At times it might also happen due to the updates not being properly installed on the system.

To perform System Restore click on the link below:

http://dell.to/JEe9aR

You can refer the Dell Article 266590 on www.support.dell.com

If system restore does not work, you can download the latest version of Dell Webcam Software for your Dell computer. You may perform the following steps:

1. Click on the URL mentioned which will take you to Dell Support Website:

http://support.dell.com/

2. Click “My Account” in the upper right corner and sign in with your Dell My Account in the popup box
3. Under “My Software” section on the right side of the page, click "Download Factory Installed Software (My Dell Downloads)"
4. Click the checkbox that agrees to “Terms and Conditions” of My Dell Downloads website and click “Register System” at the bottom of the page
5. At “My Download Locker” page, click the registered system that corresponds with the computer on which you are downloading “Dell Webcam Central Software”
6. Under “Title” section, look for “Dell Webcam Central Software”. There may be more than one listing for this software title.
7. Select the listing with the latest version number in “Version” column. Click the checkbox under” Download” column for this software, and at the bottom of the page click “Download now”
8. Follow the on-screen instructions to complete the installation
9. Once Dell Webcam Central Software is installed restart the computer.

If the above steps do not work, please click the link below to install the drivers for Dell Webcam:

Please download and install the webcam software, which should fix the issue:

https://bit.ly/c8f9MD

Please follow the link below which will give you step by step information about setting up your webcam:

http://bitly.com/JFHsju

You can refer the Dell Article 266612 on www.support.dell.com

Please keep me posted with the result.

Thanks & Regards
Rathish C
#iworkfordell

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