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Dell AS500 Support Question

Dell AS500 Support Question

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Question posted by dorothypatrick83618 on May 5th, 2021

Dell As500 Auxiliary Soundboard Stopped Working.

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Current Answers

Answer #1: Posted by techyagent on May 5th, 2021 12:30 PM
techyagent

Member since:
June 17th, 2014

Points: 4,799,820
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Please check :-Ensure after performing each step below, you check for issue resolution. If the issue persists follow the next step.
  • Connect the speakers to another device, like a phone, MP3 player or another computer.
  • Run microsoft fix This Step-By-Step troubleshooter can be used to assist with common audio issues.
  • Check if the external speaker is set to the default output.
  • Ensure the external speaker has power and the cables are connected properly.
  • Connect external speaker/headphone to another device and check for sound.
  • Test your computer's hardware.
  • Update Audio Drivers or BIOS.
  • Perform Windows Updates.
  • Run ePSA on Motherboard, Sound Card and USB port.
Thanks


Techygirl

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