Dell AS500 Support Question
Find answers below for this question about Dell AS500.Question posted by dorothypatrick83618 on May 5th, 2021
Dell As500 Auxiliary Soundboard Stopped Working.
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Current Answers
Answer #1: Posted by techyagent on May 5th, 2021 12:30 PM
Please check :-Ensure after performing each step below, you check for issue resolution. If the issue persists follow the next step.
- Connect the speakers to another device, like a phone, MP3 player or another computer.
- If the issue continues, contact Dell Technical Support
- If the speakers play, follow the steps below.
- Run microsoft fix This Step-By-Step troubleshooter can be used to assist with common audio issues.
- Check if the external speaker is set to the default output.
- Ensure the external speaker has power and the cables are connected properly.
- Connect external speaker/headphone to another device and check for sound.
- Test your computer's hardware.
- Click each of the links to run a test on the Motherboard, Sound card and/or USB Port (if the external speaker is connected to a USB port).
- Update Audio Drivers or BIOS.
- Perform Windows Updates.
- Run ePSA on Motherboard, Sound Card and USB port.
Techygirl
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