Dell 2350DN Support Question
Dell 2350DN Support Question
Find answers below for this question about Dell 2350DN.Need a Dell 2350DN manual? We have 2 online manuals for this item!
Question posted by tjm069 on October 26th, 2012
Printing.
Just replaced my toner cartridge and imaging drum. When I print all I get is blank pages. What do I need to do?
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on November 1st, 2012 1:49 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello tjm069,
I am from Dell Social Media and Community.
Since the printed pages are blank, it could be the toner cartridge is empty or defective.
Are you using Dell Supplied toner? If yes, follow the steps below.
Check the Paper Texture setting for the type of paper or specialty media you are using.
Check the Paper Weight setting for the type of paper or specialty media you are using.
Check the Toner Darkness1 setting.
Avoid textured paper with rough finishes.
Ensure that the paper you load in the trays is not damp.
If none of the above steps resolve the issue, call Dell for service.
If you need any further assistance, message me on twitter. I will be glad to help.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
Since the printed pages are blank, it could be the toner cartridge is empty or defective.
Are you using Dell Supplied toner? If yes, follow the steps below.
Check the Paper Texture setting for the type of paper or specialty media you are using.
Check the Paper Weight setting for the type of paper or specialty media you are using.
Check the Toner Darkness1 setting.
Avoid textured paper with rough finishes.
Ensure that the paper you load in the trays is not damp.
If none of the above steps resolve the issue, call Dell for service.
If you need any further assistance, message me on twitter. I will be glad to help.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell 2350DN Manual Pages
User Guide - Page 6
...Information on where you use support.dell.com or contact technical support. Guides for the print media loaded into the multipurpose feeder.
Part
14 Express service code
Description
A series of ... wrinkling.
Slide the tab to direct your printer when you can order toner cartridges or paper: visit www.dell.com/supplies. Additional support for print media other than paper, such as it is...
User Guide - Page 83
... can easily copy the printer's settings to order additional toner cartridges. Use the Dell Printer Configuration Web Tool for:
Printer Status-Get immediate feedback on the first screen to one or all of the printers in your area, the Dell Printer Configuration Web Tool has a Printer Information feature that makes it didn't print because of each printer on the network...
User Guide - Page 87
Click Order Supplies to order replacement toner cartridges. Dell Printer Supplies Reorder Application
The Order Supplies dialog box can order toner by phone or from the Printing Status window, the Programs window, or the desktop icon. You can be launched from the Web.
Follow the instructions on the screen. Click Dell Printers.
The Order Supplies dialog box opens...
User Guide - Page 98
...Dell™ toner cartridges are available only through Dell. Printer Attached Locally to a Network
1. Type your printer IP address in your Product Information Guide. Dell does not provide warranty coverage for your Web browser to launch the Dell Configuration Web Tool.
2. Click www.dell.com/supplies. Maintaining Your Printer
Ordering Supplies Storing Supplies Replacing Supplies...
User Guide - Page 99
... it.
Click your Dell Laser printer model. 2. The Order Supplies window opens. 3.
These help avoid paper feeding problems and uneven print quality. Do not place anything on a flat surface so the edges do not buckle or curl. c. For best results, store print media in : b. Storing the Toner Cartridge
Store the toner cartridge in the original packaging until...
User Guide - Page 101
...: Do not leave the imaging drum exposed to direct light for an extended period of the printer by aligning the white rollers on the toner cartridge with the white arrows on the toner cartridge handle. Place the toner cartridge assembly on the toner cartridge assembly.
4. The cartridge Extended light exposure can cause print quality problems.
7. Pull the toner cartridge assembly out of...
User Guide - Page 102
... need to order replacement supplies. clicks into the printer by printing the printer settings configuration sheet. This helps you decide when you experience faded print, remove the toner cartridge. Turn the printer back on the operator panel
display. Press and hold the Cancel button until Resetting PC Counter appears on . 10. NOTICE: Resetting the imaging drum's counter without replacing...
User Guide - Page 103
... Toner low message appears, but print quality decreases as the toner level decreases. Unpack the new toner cartridge assembly. When the print remains faded, replace the toner cartridge. Repeat this procedure multiple times until print remains faded. Press the button on the right side of the imaging drum and pull the toner cartridge assembly up and out using the handle.
4. Turn the printer...
User Guide - Page 104
... and disconnect all directions to distribute the toner.
6. Install the new toner cartridge assembly by aligning the white rollers on the toner cartridge with the arrows on the tracks of the imaging drum kit and pushing the toner cartridge in all cables to direct light for an extended period of the Printer
1. NOTICE: When replacing a toner cartridge assembly, do not leave the new...
User Guide - Page 115
... or press the Cancel button to cancel the print job.
Make sure you installed the toner cartridge correctly and removed the sticker and tape from the cartridge. Load With
Load the specified paper into the designated source or press the Cancel button to clear the option. Click Printers. Ensure you loaded the paper correctly. Error...
User Guide - Page 118
..., press the Cancel button .
35 Insufficient Memory to Support Resource Save Feature
To ignore Resource Save and continue printing, press the Back button . 30 Invalid Refill, Change Toner Cartridge
The printer has detected a refilled toner cartridge. Remove the toner cartridge and install a new one .
34 Short Paper
Ensure that the paper you loaded is not installed, install it...
User Guide - Page 123
... life warning only if you have the Toner Alarm set to redistribute the toner within the cartridge. For more pages until the imaging drum has been replaced. Replace the imaging drum, and reset the counter.
88 Toner Low
Remove the toner cartridge, and firmly shake it to On. Replace the toner cartridge.
88 Replace Toner Cartridge Print a Printer Settings configuration sheet to determine the...
User Guide - Page 124
... button .
200 Paper Jam
There is a paper jam at the printer input sensor. 1. Remove the jammed paper. To ignore the message and continue printing, press the Back button .
Replace the specified toner cartridge. Pull the toner cartridge assembly out of the printer by pressing the button on the toner cartridge assembly. NOTE: Do not press the button on the right...
User Guide - Page 125
Open the front cover by pressing the button on the right side of the printer by pulling on the toner cartridge assembly. Pull the toner cartridge assembly out of the printer and lowering the cover.
2. NOTE: Do not press the button on the toner cartridge handle. Close the front cover.
201 Paper Jam
There is a paper jam between the...
User Guide - Page 136
... injury from a hot component, allow the surface to cool before touching it. 3. To reduce the risk of the printer might be hot. Pull the paper out.
4. NOTE: Do not press the button on the toner cartridge handle. Install the toner cartridge assembly into the printer.
5. Pull the toner cartridge assembly out of the printer by pulling on the toner cartridge assembly.
User Guide - Page 140
.... Consider purchasing more information, see Replacing the Toner Cartridge. Try minimizing the number and size of graphics and images in use. Print Quality Problems
Use the following information to find solutions for your document. The Toner Darkness1 setting is too light. Free up memory resources on your system.
You may have a printer part that you loaded the...
User Guide - Page 141
... Darkness1 setting. Avoid textured paper with rough finishes.
Replace the toner cartridge. The toner cartridge is worn or defective. Ensure that does not meet the printer specifications. Print is too dark, or the background is not damp. Try the following : Select a different Toner Darkness1 setting before sending the job to print. The toner cartridge is too dark. White lines appear on...
User Guide - Page 143
...
The page contains print irregularities. Paper has absorbed moisture due to something other than Transparency. Avoid textured paper with rough finishes. You are using paper that does not meet the printer specifications. Replace the fuser2. The transparency print quality is poor. (Print has inappropriate light or dark spots, toner is worn or defective. Replace the toner cartridge...
User Guide - Page 145
... tray.
Ghost images appear on one side of the page. Replace the toner cartridge.
The Paper Type is set incorrectly. The toner cartridge is low. Margins are incorrect. The toner level is not properly installed. Change the Paper Weight setting to the appropriate weight.
The toner cartridge is uneven.
Print density is defective. Replace the fuser2.
Print only appears on...
User Guide - Page 146
... the paper. Printed pages are blank. Try the following : Move the guides in the feeder. The multipurpose feeder guides are not in the correct position for the paper size loaded in the tray so they rest against the edges of the paper. Replace the toner cartridge. Try the following : Replace the toner cartridge.
Your printer requires servicing. The toner cartridge is skewed...
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