DeLonghi DFH333MT Support Question
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Question posted by Samanthadeer3 on May 9th, 2020
Won't Stay On
Requests for more information
Hi there.
Can you please explain about your problem a little more? Which fan are you talking about?
Current Answers
Answer #1: Posted by Troubleshooter101 on May 10th, 2020 4:40 AM
Remove the plug from the main electricity socket before troubleshooting your DeLonghi convection heater. Undo the screw on the cover of the plug, using a screwdriver so you can access the wiring and fuse.
Step 2Check the three wires are connected to the plug terminals. If any are loose, undo the terminal screw using a small screwdriver, and insert the wire into the hole. Tighten the screw.
Step 3Remove the fuse from the fuse holder. Pry it out, using a small screwdriver. Put in a new fuse. Make sure it's the same ampere rating as the one you removed. The rating is printed on the side of the fuse. Replace the plug cover and insert the plug into the mains socket. Turn on the DeLonghi convection heater. If it works, you've solved the problem. If it doesn't, continue troubleshooting.
Step 4Check the thermostat dial on the top or side of the DeLonghi convection heater. Set it to "0" or "*" then slowly turn the dial clockwise until you hear it click. Turn it slightly more once it's clicked, and check if the heater is working. If it is, the dial was set too low for the heater to start working. If you didn't hear a click when turning the dial, the thermostat isn't working and needs replacement. If the dial clicked and the heater isn't working, the heater element or the internal safety fuse needs replacing.
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