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DIRECTV D12-300 Support Question

DIRECTV D12-300 Support Question

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Question posted by bobjankowski on December 17th, 2011

Remote Trouble

My Direct TV. remote will control the volume only it will not communicate with the box.. No imput is being received.

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Related DIRECTV D12-300 Manual Pages

Brochure - Page 1

... all your local phone company.** MORE DETAILS ON BACK. What's more, the DIRECTV Receiver is designed to 3.5 days what to watch up to a program. • View... TV enabled* • Search function to find programming • Favorite channels list • Autotune • On-Screen Caller ID** • S-Video, Composite outputs • Parental locks/controls • Universal remote control...
Brochure - Page 2

...) Other Satellite In Off-Air In Phone USB (For Future Use) BOX CONTENTS Cables S-Video Composite (RCA type) Other Access Card Phone cord Power cord Remote Model RC32 or RC64 IR Capable 4 Position Switch: DIRECTV Receiver, TV, AV1, AV2 Programmable to Caller ID or similar caller identification service from your local phone company.** PARENTAL CONTROLS Restrict...
Installation Guide - Page 2

...Intermediate version. M. J.G. Added support for HR20. W. Added command GetTuner and the multituner commands. Added support for D12, R16, H21, HR21 and B.S. Added support for the Installer Revision 1.0 1.1 1.1.a 1.2 1.3 2.0 2.1 ... Never released. DIRECTV Set-Top Box Information for H20. Updated D11 default baud rate and added R15 in Table 2 and Table 3. K. G....
Installation Guide - Page 4

DIRECTV Set-Top Box Information for the Installer 5.11 GetReturnValue (0x95)...23 5.12 Reboot (0x96)...23 5.13 SendUserCommand (0xA5)...24 5.14 OpenUserChannel (0xA6) ...25 5.15 GetTuner (0x9A) ...27 5.16 GetPrimaryStatusMT (0x8A) ...28 5.17 GetCurrentChannelMT (0x8B) ...30 5.18 GetSignalQualityMT (0x9D) ...30 5.19 OpenUserChannelMT (0x9F) ...31 6 Remote Control...33 6.1 Introduction ...33 6.2 ...
Installation Guide - Page 5

...-Speed Data Port Signaling Conventions 41 DIRECTV, Inc. Orientation of Figures Figure 4-1. DIRECTV Set-Top Box Information for the Installer Table of the RJ22 (4 way/4 position) Jack 38 Figure 8-3. Service Command Parser Flowchart 14 Figure 6-1 RC32 remote control...34 Figure 7-1 Wired IR Input Plug ...37 Figure 8-1. Low-Speed Data Port Pin Assignment Diagram...
Installation Guide - Page 6

...responsibility whatsoever for any damages or liability, direct or consequential, which may result from the...infringement. 1.2 Scope This document provides information on the DIRECTV Set-top box data port, front panel, and remote control commands as an aid for installers, and auxiliary devices. DIRECTV expressly ...top box (STB) models D10, D11, D12, R15, R16, H10, H20, HR20, H21, HR21 and HR21P.
Installation Guide - Page 7

...(hidden) screens. input phone settings for the Installer 2 Set-Top Box Front Panel Shortcut Keys The following shortcut key combinations are supported by ...and DOWN Skip Guided Setup and display Startup: Full Screen (Live TV) on the screen instead of 42 March 5, 2008 DTV-MD... screen. Table 2-2: Supported Shortcut Keys STB Model D10 D11 D12 H10 R15 R16 H20 H21 HR20 HR21 HR21P ACTIVE and UP...
Installation Guide - Page 8

... work any time when a USB-serial adapter is plugged in when the DIRECTV, Inc. DIRECTV Set-Top Box Information for the Installer 3 Data Port Connectors Table 3-1 shows what type of 42 March 5, 2008 DTV-... STB Model Type of Data Port Connector Data Rate (baud) D10 RJ22 9600 D11 USB 9600 D12 USB 9600 H10 RJ22 9600 R15 USB 9600 R16 USB 9600 H20 USB 9600 H21 USB 9600 ...
Installation Guide - Page 10

Version 2.2 Page 10 of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer 4 Data Port Commands 4.1 Data Port Commands and Supported STB Table 4-1: Commands and Supported STB Command Command Label Code D10 D11 D12 R15 R16 H10 H20 H21 HR20 HR21 HR21P 0x81 Standby Yes Yes Yes Yes...
Installation Guide - Page 11

...this document. Therefore, each command string input must be recognized. DIRECTV, Inc. DIRECTV Set-Top Box Information for the Installer 4.2 Software Version of 42 March 5, 2008 DTV-MD-0058 Table 4-2:... D10-200 0x1040 D10-300 0x1043 D11-100 0x1040 D12-100 0x1050 D11-300 0x1040 D11-500 0x1040 R15-100 0x1029 R15-300 0x104B R15-500 0x10FA R16-300 H10(1) 0x10C2 0.4.33 H20...
Installation Guide - Page 12

... by a data port command 0x96 Reboot Commands a reboot 0xA5 SendUserCommand Send remote control commands through the data port 0xA6 OpenUserChannel Tune to a channel by the remote or front panel buttons 0x94 DisableUserEntry Disables direct control of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer 4.3 Basic Data Port Commands Table 4-3: Basic...
Installation Guide - Page 22

... 0x0000 : Always Success Description The STB executes an EnableUserEntry command by providing the remote control or front panel key presses via the Return Data Stream. If a user command...request The STB will be called prior to reach the user interface handler. DIRECTV Set-Top Box Information for the Installer Return Response Return Value Description 0xD3 0xD4 0xD5 0xD6 Guide (key ...
Installation Guide - Page 23

...returning the Return Value from reaching the user interface handler. DIRECTV Set-Top Box Information for the Installer 5.10 DisableUserEntry (0x94) Command Label DisableUserEntry Command Byte ... Value 0x0000 : Always Success Description The STB executes a DisableUserEntry command by blocking remote control and front panel key presses from the last issued Command that generated a return ...
Installation Guide - Page 25

... RESERVED. menu) STB -> Controller: F2 (Received the correct number of 42 March ...remote control were pressed. Return Data Stream None Return Response ACK_FCNOK : Success NACK_FCNOK : Failure - Controller -> STB: FA (Command Prefix) Controller -> STB: A5 (Command ID) STB -> Controller: F0 (Command acknowledged) Controller -> STB: 00 01 F7 (00 - DIRECTV Set-Top Box...
Installation Guide - Page 33

... the STB user interface. 6.2 Brand Setup Code List The brand setup code used to control the TV and auxiliary devices. Version 2.2 Page 33 of DIRECTV remote controls available to "Customer Service" and click on "Remote Control". DIRECTV Set-Top Box Information for the Installer 6 Remote Control 6.1 Introduction There are a variety of 42 March 5, 2008 DTV-MD-0058 It is...
Installation Guide - Page 34

DIRECTV Set-Top Box Information for the Installer DIRECTV, Inc. Version 2.2 Figure 6-1 RC32 remote control. Page 34 of 42 March 5, 2008 DTV-MD-0058
Installation Guide - Page 35

DIRECTV Set-Top Box Information for the Installer 6.3 Remote Control Key Codes All DIRECTV Set-top box IR and RF commands are modulated on a 38 kHz carrier. Version 2.2 Page 35 of 42 March 5, 2008 DTV-MD-0058 Channel Volume UP Volume Down Mute Guide Info Menu Hex Code Assignment 80h 81h 5Bh(1) 5Bh(1) 10h 5Bh(1) 11h 01h...
Installation Guide - Page 36

Version 2.2 Page 36 of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer Active 29h List 2Ah Exit 26h Back 27h Up 21h Down 22h Left 23h Right 24h Select 25h ... 32h Rewind 33h Play 30h Stop 31h FFWD 34h Record 35h Replay 36h Advance 37h Format 73h (1) Default value when the remote control has not been programmed. DIRECTV, Inc.
Installation Guide - Page 37

... be wired as "modulated IR"). This port permits third party infrared control devices to issue remote control commands to accept a 3.5mm stereo plug. The IR signal must be left unterminated in Figure 7-1. The DATA IN line is designed to the DIRECTV set top box. DIRECTV, Inc. The stereo plug must be a positive logic IR...
Installation Guide - Page 42

... card" or "smart card". DIRECTV, Inc. Direct broadcast satellite. High-bandwidth Digital Content Protection. National Television Systems Committee. A removable, electronic subassembly providing conditional access control of the electronic program guide. Infrared. Left Hand Circular Polarization. A satellite operating in the Integrated Receiver Decoder to the IRD. Universal Time Coordinate...

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