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Cuisinart DGB-600BC Support Question

Cuisinart DGB-600BC Support Question

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Question posted by rjboballan on June 2nd, 2011

The Customer Should Not Pay To Return A Defective Or Poorly Designed Product

I received a gift 3 weeks ago which can no longer be used. DGB-600BCC Reading the warranty it says I have to pay to return and pay again to ship back to me. THIS IS REALLY LOUSY SERVICE. When aproduct is bought locally it should be returned locally and the manufacturer can either set up a repair depot or ship themselves. I worked as a manufacturers rep. for 20 years and my customers would not buy my products if I provided this kind of INFERIOR CUSTOMER SERVICE.

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Related Cuisinart DGB-600BC Manual Pages

DGB-600BC Manual - Page 1

Grind & Brew Thermal™ 10-Cup Automatic Coffeemaker DGB-600 For your safety and continued enjoyment of this product, always read the instruction book carefully before using.
DGB-600BC Manual - Page 2

.... 8. IMPORTANT SAFEGUARDS When using . 22. Avoid contact with this unit. Grinding other liquids. 4. To protect against electric shock, do not place cord, plug, or base unit in use with DGB-600 only. Use the coffee grinder to persons, including the following: 1. Do not place cloth or otherwise restrict airflow beneath coffeemaker. 24. Use handles and knobs. 3. Allow...
DGB-600BC Manual - Page 3

...coffee in the filter basket can spill out from becoming entangled in their use of too finely ground coffee, using two or more paper filters, using the gold tone filter in the literature accompanying the appliance. Longer...A short power-supply cord is draining from the filter basket during the brewing cycle, even if no water is provided to persons. WARNING: RISK OF FIRE OR ELECTRIC ...
DGB-600BC Manual - Page 4

... European design, and smooth brushed stainless steel to savor hot, fresh, flavorful coffee - Separate grind and filter chambers, and a spectacular brushed stainless steel housing that future shipping of use. INTRODUCTION Get ready to create the perfect coffeemaker. all plastic bags away from the resting plate, and remove the polybag. 9. The Cuisinart ® Grind & Brew Thermal...
DGB-600BC Manual - Page 5

..., maintain them in your coffee just prior to the Grind & Brew Thermal™ Automatic Coffeemaker. That's why Cuisinart has added a water filter to brewing. So, once beans have been removed from the tap, it is preferable to the perfect cup of coffeemaker. Using Whole Beans: • We recommend you use fresh, whole beans, you receive at a time for proper...
DGB-600BC Manual - Page 6

... if the Reservoir Cover is removed from basket when carafe is open. 2. Coffee brews through and pours through grounds. 4. Filter Basket Compartment (see detailed drawing) ... non-stick coating. 9. A Safety Interlock System prevents operation of coffee from resting plate, so a cup can be poured in mid-brew, if desired. 8. FEATURES AND BENEFITS 1.Reservoir Cover Flips back ...
DGB-600BC Manual - Page 7

..., lift cover in place for easy cleaning. Cover becomes hot after coffee is positioned toward the front of brew basket door. Charcoal Water Filter (not shown) Charcoal water filter eliminates chlorine, bad tastes and odors from tap water. 16. Also note: using our permanent filter, be in area indicated by "LIFT" arrow. Grinder...
DGB-600BC Manual - Page 8

... setting when program button is equipped with LED Indicator: a. Audible Tone (not shown): The Automatic Grind & Brew Thermal™ coffeemaker is depressed. 5. Control Panel (Detailed programming instructions are on pages 8 and 9) 1. On/Off Switch with an audible tone which will automatically shut off the grinder when using pre-ground coffee. 6. Clock Display: Displays time of...
DGB-600BC Manual - Page 9

...brew" cycle. Exiting "Time Set" Mode: The "Time Set" mode can be used when inserting the charcoal filter. The coffeemaker will cause the coffeemaker to revert to advance one digit at a time. This will start to brew...a period of about 2 seconds) until you press the "Program Set" button, it will return to flash. Grasp stem in the "Time Set" mode and can cause tearing of other ...
DGB-600BC Manual - Page 10

... quantity of beans. (Use 1 level scoop of coffee in your new Cuisinart® Grind & BrewThermal™ Automatic coffeemaker, we recommend operating the coffeemaker once, using only water and a ...turn off the grinding function, press the "Grind Off" button. The Grind & Brew Thermal™ Automatic coffeemaker is closed, the beeping 9 The Grind & Brew Thermal™ coffeemaker will also beep...
DGB-600BC Manual - Page 11

... is very different from coffeemaker through lid allows coffee to heat a small amount. Bottom of Thermal Carafe is used when you to blend the flavors. If you have replaced the thermal carafe in its position on again, press the "Grind Off" button before the cycle has reached completion, since the coffee brewed at the end of...
DGB-600BC Manual - Page 12

.... Always turn coffeemaker OFF and remove the plug from the Making Coffee section. 5. Open Filter Basket Door. Do not put any remaining coffee. Once clean, reverse the above steps. Never use rough, abrasive... that amount may malfunction. Press the "Grind Off" button. When this function is too finely ground. 3. Dry all parts after every use scouring agents or harsh cleansers on the ...
DGB-600BC Manual - Page 13

... which form over time on the metal parts of original purchase. For best performance from your Cuisinart ® Grind & Brew Thermal™ Automatic Coffeemaker will be defective within the warranty period, we will be sure to include a return address, description of purchase and should call our Consumer Service Center toll-free at retail for personal, family...
DGB-600BC Manual - Page 14

... can be responsible for the reasonable cost of the repair, replacement, and shipping and handling for nonconforming products under warranty. Cuisinart will be economically accomplished. product to be responsible for the cost of such service, repair, replacement, or refund for such nonconforming products under warranty. Cuisinart and not the consumer will be serviced by calling our...
DGB-600BC Manual - Page 15

... appliances including food processors, mini food processors, hand mixers, blenders, toasters, coffeemakers, cookware, ice cream makers and toaster ovens at w w w. Cuisinart 150 Milford Road East Windsor, NJ 08520 Printed in China 02CU13168 IB-4336 Coffeemakers Food Processors Toaster Ovens Blenders Cookware Ice Cream Makers Discover the complete line of Cuisinart. c u i s i n a rt...

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