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Question posted by 1patcrafael on October 22nd, 2013

Hp Compaq Dc7100 Cmt Won't Boot

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Answer #1: Posted by BusterDoogen on October 30th, 2013 7:19 PM

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BusterDoogen

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Two possibliities; (1) 9 beeps means that the input voltage to the PC's power supply is incorrect, have you changed the switch at the back of the PC from 110 to 240v or vice versa. If the PC was not bought in the UK then it may be set to 110v in which case the voltage selector at the back of the PC needs to be changed to 240v. If there is no voltage selector would recommend changing the power supply.
If by changing the selector to the correct voltage it still beeps 9 times you are looking at a new power supply unit which you can buy from HP at a high cost or buy a used one from:

(2) Need to check very close on the RAM slots and make sure the the one slot on the btton of the RAM stick is directly down into the slot guide as can be forced but end clip would not set.
If this does not solve your problem I would suggest resetting the CMOS of your computer as it may have locked it out, CMOS finds all devices installed on the mainboard and addresses them to prepare for boot.
I am sending you a link to the HP support manual page for your review for how to clear the bios and boot back up to reset the CMOS up again. You might have reset your time and Date.
Let me know if good to go or if you still cannot boot or have the "Orange" led.
Please go to the HP link below by coping and pasteing into your web browser. The LED listing and CMOS resetting is on page #2 on the right side of the Adobe PDF document..
Goog Luck
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00068577/c00068577.pdf

I hope this is helpful to you!

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Answer #2: Posted by TheWiz on October 22nd, 2013 3:04 PM

TheWiz

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October 13th, 2011

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I would contact HP (Compaq) and have them walk you through some troubleshooting. Contact info is here:

http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

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