Question posted by mavsales on January 31st, 2016

Need New Remote

My remote isn't working (old model for non-HD TV). Is there a service person that can come to my home (I'm disabled) with a new one and help me set it up if needed? Thanks,Steve,Tolland, CT

Current Answers

Answer #1: Posted by TheWiz on January 31st, 2016 1:12 PM
This answer was accepted by the poster of the original question.
TheWiz

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You'll need to call Comcast customer service at 1 (800) 934-6489.

Comcast Knowledge Base Results

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  • What should I do if my remote control does not work?
    ... the TV, VCR, or DVD.  Aim the remote directly at the receiver's front panel, not at 1-800-COMCAST (1-800-266-2278) Close this menu What should I do if my remote control does not work are: Verify that the remote is ... receiver's front panel Check the batteries in 24 hours or less. A service. Some things you can expect a response in the remote and install new batteries if needed
  • General Support
    ....  Depending on local inventory, your DVR recordings remotely, using any computer connected to exchange multiple set -top boxes that are compatible with the ability to manage your local service center may not be adding more about the Comcast mobile Application here.  DCT 6412R HD Analog/Digital Dual Tuner DCT 3412; In order...
  • What can I do if my remote control does not work with my TV?
    ..., in the remote and install new batteries if necessary aim the remote directly at the receiver's front panel, not at the TV, VCR, or DVD Stand in front of the TV and receiver (sometimes the angle between the remote and the receiver - Visit our Remote Control Information page to find your user manual, which will work automatically for...

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