I Am A New Customer And After 2 Wks Of Service Want To Disconnect For 7/17.

Hi-- I was promised a bill in the vicinity of $79 and when I went on line to pay the bill was $343. Your customer service rep when I called to disconnect was brusque and aggressive. Pls. send me boxes, labels, and set up 7/16 as my disconnect day-- not sure how you stay in business, but wish you continued luck.

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Answer #1: Posted by pellkiness on July 11th, 2013 6:45 AM

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pellkiness

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This is HelpOwl, not Comcast. We don't have access to your account and do not manage their equipment. I would imagine the charges you incurred were for installation. To discontinue service, you need to call your local Comcast office. To find the phone number, type in your zip code here:
http://www.comcast.com/corporate/shop/retail/storelocator.html

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