Email Address Given No Good

There is no email address available any longer for Citi Mortgage. The email on the message for phone 800-283-7918 should be changed to reflect the change in the website so that we do not send emails to a nonexistent email address

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Answer #1: Posted by SonuKumar on December 7th, 2023 8:49 PM

SonuKumar

Member since:
May 9th, 2021

Points: 16,604,800

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You're right, it seems that Citi Mortgage no longer offers an email address for general inquiries. I apologize if I provided outdated information previously.

The message with the phone number 800-283-7918 should definitely be updated to reflect the change in the website and avoid confusion. It would be helpful if you could provide the context of this message (where it appears, who it's intended for, etc.) so I can assist you further in updating it accurately.

Additionally, it's helpful to know if there are any alternative methods for contacting Citi Mortgage electronically, such as a secure online form or a live chat option. This information would be beneficial to include in the updated message to guide users towards the appropriate communication channels.

Please provide any additional details you can about the message and its intended use, and I'll gladly help you update it to reflect the current information about Citi Mortgage contact options.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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