Canon SELPHY CP760 Support Question
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Question posted by franknye on February 29th, 2016
Selphy Es2 'incompatible Jpg'. Good Jpg Though. How To Get Around It?
My Canon Selphy ES2 has always given me problems with recognizing JPG's. It happens much more often if I have used Photoshop or Photoshop Elements to edit a photo in any way. It is still a JPG, it still meets the requirements for the printer. How can I get it to recognize these valid JPG photos? Does Canon have a free photo editing software that I could use rather than Photoshop or Elements?
Current Answers
Answer #1: Posted by TechSupport101 on February 29th, 2016 9:01 AM
Hi. See if there aren't newer (to what you have) driver packs here https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/selphy-series/selphy-cp760 as it could be computer OS to driver compatibility. This here http://cpn.canon-europe.com/content/product/canon_software/inside_digital_photo_professional.do is Canon's free image processor.
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