Canon PIXMA MX870 Support Question
Canon PIXMA MX870 Support Question
Find answers below for this question about Canon PIXMA MX870.Need a Canon PIXMA MX870 manual? We have 4 online manuals for this item!
Question posted by ningnleinad on April 15th, 2014
Mx870 Printer Message-cannot Be Connected Over The Network
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Current Answers
Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
...is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed Failed to connect to the access point. P.6
Instructions as notes for wireless connection.
P.7
Description for operation or additional...
Description for your problem or if you may not be able to connect to your network device (router, access point, etc.) or application software. is Displayed...
Solución de problemas de configuración de red [Spanish Version] - Page 4
... a WEP key number by entering wireless connection settings of the machine directly. •...MAC addresses of specific wireless devices (computers, printers, etc.) to the manual supplied with the ...Enterprise" is found. is Displayed
Check
The message appears when no access point is not supported ... MAC address A unique number assigned to each network device.
• MAC address filtering A function ...
Solución de problemas de configuración de red [Spanish Version] - Page 5
... or
/
/
in "Entering the Access Point's
Glossary
• MAC address A unique number assigned to each network device.
Glossary • DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the manual supplied with the access point or contact its manufacturer.
Multiple access points with...
Solución de problemas de configuración de red [Spanish Version] - Page 7
... function of specific wireless devices (computers, printers, etc.) to the network.
Check 2 If the DHCP function is active, the network key needs to be able to connect to the network is active. • For details on... again by saving the MAC addresses of the access point is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" as ...
Solución de problemas de configuración de red [Spanish Version] - Page 9
... the manual supplied with
the access point or contact its manufacturer.
If the machine is Displayed
Check
The message appears when the machine cannot be detected. Check Printer Settings dialog box is not connected to a network, perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in...
Solución de problemas de configuración de red [Spanish Version] - Page 10
... device, refer to the manual supplied with specific IP addresses, preventing them from connecting to the network.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers...
Solución de problemas de configuración de red [Spanish Version] - Page 17
... Ethernet cable is wired LAN enabled? It protects computers and corporate networks against unauthorized access, or restricts unauthorized access to the Internet and corporate networks safely.
Check 6 Is the access point operating in IEEE802.11b ...using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the...
Network Setup Troubleshooting - Page 2
... enabled. is Displayed
P.2
Failed to connect to the access point. Description for operation or additional explanations. Problems during Software Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption...
Network Setup Troubleshooting - Page 3
... devices.
• MAC address A unique number assigned to each network device.
• MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand.
Enable SSID broadcast (connection via "ANY" SSID, etc.) disabled or is the stealth...
Network Setup Troubleshooting - Page 4
...connect to the network.
Check 3 Are you using an access point that the DHCP function of the access point is Displayed
Check
Check 1 Is WEP key number 2, 3 or 4 of the access point in use WEP key number 1 of the access point, or select a WEP key number by entering wireless connection..., printers or other devices connected to the access point.
is Displayed
Check
The message appears...
Network Setup Troubleshooting - Page 6
... needs to be able to connect to the network is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" as a security protocol (encryption standard) on the machine. Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand...
Network Setup Troubleshooting - Page 8
...such as computers and printers) connected to an access point. If the machine is not connected to a network? • To confirm the connection status, press the ...connection, make sure that Connection is Displayed
Check
The message appears when the machine cannot be detected.
Activate the DHCP function of the network device, refer to Active.
Check 2
Is the machine connected to a network...
Network Setup Troubleshooting - Page 9
...the access point, refer to the manual supplied with specific IP addresses, preventing them from connecting to the network.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as...
Network Setup Troubleshooting - Page 15
...; For details on how to check the connection, refer to the Internet and corporate networks safely.
Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started. Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router...
MX870 series Getting Started - Page 5
■ Machine Installation Flow
USB Connection
Wireless Connection
Network Connection Wired Connection
Machine Preparation P.4 - 17
Using from Additional Computers
(when the machine is already connected to the network and you want to add computers from which to use the machine)
Fax Reception Setup P.18 - 20
Machine Wireless Setup
P.21, 28 - 40
Machine Wired ...
MX870 series Getting Started - Page 51
... Next again on page 50!
12 Install the Software (Network Connection)
49 Next, read "Install the Software (Registration)" on the screen in Printers, then click Next.
• If the machine is no problem, then click Update.
7
When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next.
Make sure there is...
MX870 series Getting Started - Page 52
... machine is connected to your operating system for further installation instructions. v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is ...Connection: The computer is connected to on a
Macintosh computer.
When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed to the section that relates to the network...
MX870 series Getting Started - Page 53
B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add.
When the Printer List window appears, click Add.
• When the You have no printers available. Go to on page 52. screen appears, click Add.
Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
MX870 series Getting Started - Page 54
When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection) 3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
Make sure that Canon MX870 series is added to . Go to the list of printers, then click Add.
MX870 series Getting Started - Page 55
4
5
Select Canon MX870 series on page 54!
12 Install the Software (Network Connection)
53
Next, read "Install the Software (Information)" on the Scan-from-PC Settings screen, then click OK. Click Next on the Register Printer and Scanner screen.
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