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Canon PIXMA MX722 Support Question

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Question posted by multiedd on December 17th, 2015

Printer Quit. Gives Error Message

Refused to make photos. Then, it jammed. Took off back as instructed, but no jam there. Now won't print anything.

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Answer #1: Posted by TechSupport101 on December 17th, 2015 7:34 AM

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TechSupport101

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Hi. The ultimate guide on clearing a jam on the model here http://www.manualslib.com/manual/220829/Canon-Pixma-Mx700.html?page=118 some jams may be owing to a sensor failure or a defect control board.

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Related Canon PIXMA MX722 Manual Pages

Easy Start Guide - Page 1

... cable. For the details of Getting Started. QT5-6253-V01 XXXXXXXX © CANON INC. 2013 PRINTED IN XXXXXXXX To use a telephone jack line duplexer. • Users in accordance with the operating ... of the machine, you prepare your own telephone line cable, be available depending on -screen instruction to the Online Manual. • Users in the order of the machine. The connector is...

Setup Guide - Page 2

...Network Connection Wireless Connection Preparation for Connection Printer Setup Setup Procedure Selection Push Button Method Standard setup WPS Other setup (Advanced setup) Disable WEP WPA/WPA2 Wired Connection Preparation for the printer. Setup Guide This guide provides information for setting up a network connection for Connection Cable Connection Printer Setup Character Entry Troubleshooting

Setup Guide - Page 3

...router functions, setup procedures and security settings of disclosing data such as a security protocol. b Printer Setup 1. If the power is on, a button on your network administrator. • Take...time. • An "Ad-hoc connection," which establishes a direct connection to . Make sure that the printer is connected to the access point (A) (or wireless network router) you want to ...

Setup Guide - Page 4

... is enabled. The (blue) Wi-Fi lamp (C) lights up when wireless connection is displayed on the Printer When using WEP key number 2, 3 or 4, select "Advanced setup". Push Button Method → d-A... → d-D Connecting to the Network by Entering the Access Point's Settings Directly on the printer When you are unsure if your access point or router supports this technology, press the Stop button. ...

Setup Guide - Page 5

... to the access point. 3. When the screen shown on the access point. d-A Push Button Method d Connection Using WPS 1. The (blue) Wi-Fi lamp on the printer within 2 minutes. The network connection setup is now complete. Press the OK button on the...

Setup Guide - Page 6

... correct. Enter the network password (WEP key or passphrase). d-B Standard setup d Connection via Standard setup 1. One of the screens below will be displayed on the printer. 5. Make sure that the network password is case-sensitive. 6. Select your access point, then press the OK button. 4. Select Standard setup. 2. Press the OK button. 3. Character...

Setup Guide - Page 8

... right appears, press the COPY button (A). The (blue) Wi-Fi lamp on the printer flashes while searching for or connecting to the access point manual. 7. Select Push button ... 1. Press the OK button. 6. The network connection setup is now complete. When the screen shown on the printer within 2 minutes. Select WPS. 2. Press the OK button. 3. Press and hold the WPS button on pressing...

Setup Guide - Page 11

... OK button. 13.When the left screen appears, press the OK button. 14.When the screen shown on the right appears, press the COPY button (A). Make sure that the WEP key is case-sensitive. 10.Press the OK button. 11.  WEP 7. Select the WEP key number you want to use...

Setup Guide - Page 12

 WPA/WPA2 7. Enter the passphrase. Character entry is now complete. When the left screen appears, press the OK button. 12.When the screen shown on the right appears, press the COPY button (A). Press the OK button. 9. The network connection setup is case-sensitive. 8. Make sure that the passphrase is correct. 10.Press the OK button. 11.

Setup Guide - Page 13

b Cable Connection You will need an Ethernet cable (sold separately). 1. Make sure that the printer is lit. Notes on the left side at the same time. • When using a router, connect the printer and computer to a network that the computer and router (A) are connected. For details on how to check the settings, refer to...

Setup Guide - Page 14

Press the MENU button (A) on the printer. 2. Connect the printer and a network device (router, etc.) with an Ethernet cable (A). Select LAN settings. 7. 2. Do not connect it to select Setup in the next screen. 3. Select Device settings. 5. Press the OK button (B). 4. Use the buttons (A) to the USB port. Press the OK button. c Printer Setup 1. Press the OK button. 6.

Setup Guide - Page 16

... numeric characters. 2. Repeat 1 and 2 to switch between lower case mode "abc", upper case mode "ABC" and numeric mode "123". SP Each time you press this printer when the Numeric buttons (A) on the Operation Panel are lit. Follow the procedure below. 1. Character Entry You can enter characters when the Numeric buttons are...

Setup Guide - Page 17

... SSID, etc.) or disable the stealth mode, then press the left Function button (A) on the printer to search for the access point again. • Select Directly enter the access point name in IEEE802... device (router, etc.) turned on? Do you want to use multiple access points? The message appears when multiple access points with the same name exist. Troubleshooting Standard setup  The ...

Setup Guide - Page 19

...OK button. 4.  WEP  Failed to connect to check MAC address. Make sure that the MAC address of the printer will be other causes. See also the sections below to check the MAC address of ..., check the WEP key (hexadecimal) created automatically on the access point, then enter it on the printer. • For details on how to check the specifications of the access point, refer to the...

Setup Guide - Page 21

Make sure that the MAC address of the printer will be accepted. For details on how to change the settings of the access point, refer to check the MAC address of the printer. 1. Follow the procedure below to the manual supplied with the access point or contact its manufacturer. Select LAN settings > Confirm LAN...

Setup Guide - Page 23

...  Failed to the manual supplied with the access point or contact its manufacturer.  Timeout error. If the network device is already turned on, turn it off, then turn it back on ?... attempted from multiple access points simultaneously. The screen appears when an error occurs. Check the access point settings, then configure WPS settings again. WPS  Cannot connect.

Setup Guide - Page 24

...ANY" SSID, etc.) or disable the stealth mode, then press the left Function button (A) on the printer to search for the access point again. • Select Directly enter the access point name in an ... the OK button. For details on the displayed screen, then press the OK button. The message appears when multiple access points with the same name exist. Wireless connection settings of the target...

Setup Guide - Page 27

...Press the MENU button. 2. For details on how to check or change the settings of the printer. 1. If the problem is Not Displayed Automatically Refer to the manual supplied with the access ...to check the MAC address of the access point, refer to check MAC address. Make sure that the MAC address of the printer directly. See also the sections below to use WEP key number 1, or select ...

Setup Guide - Page 28

... the MENU button.  To perform Advanced setup again 1. For details on -screen instructions to proceed with the access point or contact its manufacturer. Select Device settings, then press ...printer, follow the procedure below. 1. Press the MENU button (A). 2.  The device may not be able to connect to the network in the next screen, then press the OK button. 3. In addition, make...

Setup Guide - Page 29

... change settings so that the MAC address of the printer will be accepted. Select Setup in the next screen, then press the OK button. 3. Make sure that the passphrase entered for the access point is... address of the access point, refer to something other than TKIP or change the settings of the printer. 1. Press the MENU button. 2. If the problem is set as the communication standard. •...